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BytePhase

Overview

BytePhase 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

BytePhase
BytePhase
4.9
(15)

Pricing

Starting at $11.00 per month

About BytePhase

The Bytephase caters to your repair shop’s needs by providing you with monthly, weekly, and daily reports. Create, manage, track, communicate, and filter repair tickets. By reducing losses with checklists, a repair ticket management system can help your shop be more efficient, save time and increase productivity. Real-time updates can also enhance the customer experience. It simplifies repair and support processes, improves communication, and delivers high-quality services.

Invest less time in managing and more in repairs. Improve the efficiency of repair and support processes by utilizing such a system, repair technicians and businesses can save time and resources otherwise spent managing repair tickets and processes manually. This can allow them to focus more on the actual repair and support work, and deliver high-quality services to their customers Also, scheduling pickups and drops, and sending invoices, quotations, and payment receipts can all be automated. Businesses can save time and money by reducing data entry and paperwork.

Improve communication and collaboration within their teams and deliver high-quality services to their customers. This can help them save time and re...

sources and improve their overall performance and profitability. Additionally, a repair ticket management system can improve the customer experience by keeping them updated in real-time and help businesses build trust and confidence with their customers. Overall, the statement encourages businesses to use a repair ticket management system to improve their efficiency, productivity, and profitability. We use the highest industry standard (AES-256) to encrypt your data on a secure RDS server for maximum protection. We perform automatic backups daily on our dedicated database server to keep your data safe. We will provide you with free and regular updates and welcome your feedback, which we will consider for implementation in your subscription. We can manage the workload and ensure that repair work is being carried out by the right people. An employee can assign tickets to other employees with comments. Employees/customers can add comments to their repair ticket to describe the symptoms of their device or provide additional details about the repair issue. You can send a UPI link/QR code to customers via WhatsApp, SMS, and Email, allowing them to make payments quickly, easily, and securely. Request a review from customers and get valuable insights about the quality of services. Positive reviews and ratings from customers improve online reputation and attract more customers. We can easily filter and export repair tickets to Excel so you can share them with other stakeholders, such as customers, partners, or regulators. Create your own repair statuses, with your own name & colors, create custom repair statuses such as “Pending,” “In–Progress,” “Resolved,” or “Escalated.” An employee can add private notes to a repair ticket so that other employees can view additional information and context about the repair. You can view a detailed history of all the actions and changes that have been made to a repair ticket, providing a clear and comprehensive view of the repair process. SmartCenter offers WhatsApp, email, SMS, and push notification alerts, enabling businesses to stay connected with their customers and provide quick, efficient service. Phone Pe Integration is another feature of BytePhase, providing faster checkouts, contactless payments, and in-line discounts.

BytePhase Screenshots

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BytePhase Pricing and Plans

Starting price: $11.00 per month
Free Trial
Free Version

Lite Plan Monthly

$11.00

flat rate, per month

No plan information available

    Lite Plan Yearly

    $99.00

    flat rate, per year

    Plan includes:

    • Client Login
    • Mobile App
    • Activity Log
    • Import data with ease

    Basic Plan Monthly

    $24.00

    flat rate, per month

    Plan includes:

    • Mobile App
    • Role based access
    • Quotations
    • Invoicing
    • Client Login
    • Bulk Payments
    • Individual Dashboards

    Basic Plan Yearly

    $199.00

    flat rate, per year

    Plan includes:

    • Mobile App
    • Client Login
    • Quotations
    • Invoicing
    • Role based access
    • Bulk Payments
    • Individual Dashboards

    Standard Plan Monthly

    $59.00

    Plan includes:

    • Own Branding
    • Self check-in
    • Data recovery module
    • Lead management
    • AMC
    • Private & Public Chat
    • Individual Dashboards
    • Configurable Permissions

    Standard Plan Yearly

    $499.00

    flat rate, per year

    Plan includes:

    • Own Branding
    • Data Recovery Module
    • Self check-in
    • OTP Verification For Delivery
    • Digital Signature
    • Configurable Permissions
    • Client Login
    • Mobile App
    • Unlimited Jobs & Sales Records
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    BytePhase Features

    • Popular features found in Computer Repair Shop
      Barcode/Label Management
      Document Management
      Intake Management
      Inventory Management
      Point of Sale (POS)
      Repair Tickets
    • More features of BytePhase
      Alerts/Notifications
      Backup and Recovery
      Billing & Invoicing
      Calendar Management
      Client Portal
      Contact Management
      CRM
      Customizable Branding
      Data Import/Export
      Electronic Payments
      Electronic Signature
      Email Management
      Employee Management
      Estimating
      Historical Reporting
      Invoice Management
      Job Management
      Mobile Alerts
      Multi-Location
      Purchasing & Receiving
      Receipt Management
      Repair Tracking
      Reporting/Analytics
      Status Tracking
      Task Management

    BytePhase Integrations

    Twilio
    Twilio
    QuickBooks Online
    QuickBooks Online
    Microsoft Outlook
    Microsoft Outlook
    Gmail
    Gmail
    GoDaddy Studio
    GoDaddy Studio
    Stripe Billing
    Stripe Billing

    See all 9 integrations

    BytePhase User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    87%

    4

    13%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.7

    Customer support

    4.9

    Functionality

    4.5

    Have you used BytePhase and would like to share your experience with others?

    Nitin's profile

    Nitin K.

    Verified reviewer

    Computer Hardware

    2-10 employees

    Used daily for more than 2 years

    Reviewed June 2023

    Revolutionizing Repair Businesses by Using Bytephase

    5

    Bytephase has transformed our repair business operations with its convenient iPad sign-in feature, streamlined ticket creation, and efficient invoice and stock control. the software continues to improve and meet our needs.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    iPad sign-in feature, streamlined ticket creation, comprehensive invoice and stock control.
    Cons:
    Limited options for customization, no delete option for job, sale need options for invoices

    Vendor Response

    Thanks for feedback, it means a lot, we will put efforts to address all your needs.

    Replied June 2023

    Read More

    CP

    Chirag P.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2025

    A powerful solution for data recovery business.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The UI in BytePhase CRM is highly user-friendly, clean and well organized, making navigation seamless for both beginners and experienced users, any non-technical staff with minimal learning curve can quickly adapt to the system. Additionally, the customization option for the role of staff allows administrator a hassle-free role upgrade or downgrade for our staff with the strict restrictiveness for their customize section to work on.
    Cons:
    The WhatsApp and Instagram marketing integration could be useful for users.

    Reasons for switching to BytePhase

    Bytephase CRM offers a tailor-made solution for the specific industry needs which all the other general CRM lacks.

    Vendor Response

    Thank you for your continued support. We’re glad to hear that BytePhase has been valuable to your business .

    Replied May 2025

    Read More

    PC

    Prakas C.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for more than 2 years

    Reviewed June 2023

    The best software ever! Great Features! Become a key part of our business's growth!!!

    4

    Overall Experence is greate i am using this software from long time manily due to Own branding and Oen Subdomain as a business owner i feel like its my own software. I also like that customer can also log in and see their tickets in real time. I highly recommend this software to any Repair business

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Great Software choice For Repair Business, Many Usefull Featues are Available , mainly the Own Subdomainand own Brnding Is Great.
    Cons:
    Mapping to parts can be challenging at times, but the support team resolves issues instantly.

    Reasons for switching to BytePhase

    Support and Poor Upgradation in Features

    Vendor Response

    Thanks you for your feedback, we will address all your concerns shortly.

    Replied June 2023

    Read More

    TP

    Tejas P.

    Verified reviewer

    Computer & Network Security

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed May 2025

    Good CRM software for repair business

    5

    Overall I can say a good CRM software till whatever I used before this BytePhase CRM It makes my business easy

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like the job ticket creation function along with image upload option available for it also android app for this software
    Cons:
    There is no any such a thing find as least working but they can improve expense management feature more

    Vendor Response

    Thank you so much for your review. We're glad to hear that BytePhase has been helpful in streamlining your repair business operations. We also appreciate your feedback regarding the expense management feature. Suggestions like yours are incredibly valuable, and our team is continuously working on improving the platform to better meet your needs. Thanks again for choosing BytePhase — we're happy to be a part of your business journey.

    Replied June 2025

    Read More

    AK

    Abdul K.

    Verified reviewer

    Computer Software

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed July 2025

    Excellent for repair industry. Lot of customizations available

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Language change in my own preferred is good use for me so my staff get eveolved very easily. Overall features are very useful. OTP for delivery is the main thing i am using for my security.
    Cons:
    There are not such thing i don't like but i need whatsapp marketing feature as soon as so i can get more customers. no need to use other softwares

    Vendor Response

    Thank you for taking the time to share your feedback. We are glad to hear that your experience has been positive. Your input is highly valued, and we appreciate your continued trust and support.

    Replied August 2025

    Read More

    Ng

    Neekhil g.

    Verified reviewer

    Computer Hardware

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed April 2025

    Bytephase software product reviwe

    5

    It was easy to use and work friendly our staff is now useing it with eas with sales and services

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    1. It is easy to use 2. we get customer wise all service details on a single page and it helps to get the track 3. our staff is using it on daily basis
    Cons:
    We did't faced any cons yet very rarly some network issue get but it solve easyly

    Vendor Response

    Thank you for your continued support. We’re glad to hear that BytePhase has been valuable to your business .

    Replied May 2025

    Read More

    AK

    ANIL K.

    Verified reviewer

    Computer & Network Security

    2-10 employees

    Used daily for free trial

    Reviewed October 2024

    Worthful software

    5

    Useful software till what I used in my business life

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Very good software having good feature also they have added delete option for tickecks and everywhere throughut the system
    Cons:
    There is no such any cons to add here but they can improve more mobile ui

    Vendor Response

    Thank you for your continued support. We’re glad to hear that BytePhase has been valuable to your business .

    Replied May 2025

    Read More

    VK

    Vikram K.

    Verified reviewer

    Computer Hardware

    2-10 employees

    Used daily for less than 2 years

    Reviewed June 2023

    Streamlined Customer Login Features

    5

    It allows me to provide transparency to my customers by giving them the opportunity to review and approve quotes before any work begins. This level of communication and trust-building is invaluable. Additionally, the ability to capture device images before and after repair has been a game-changer. It not only helps document the condition of the devices, but also showcases the quality of my work to my customers. This feature has set my repair business apart from the competition. I couldn't be happier with my overall experience using BytePhase.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Quotation approval/rejection via SMS, Email, and WhatsApp for enhanced transparency, Ability to capture device images before and after repair, Sets repair business apart from the competition.
    Cons:
    Lack of dedicated mobile app or responsive mobile-friendly interface.But continous improvement is done by team

    Vendor Response

    Thank you for sharing your positive experience with BytePhase! We're thrilled to hear that our software has allowed you to provide transparency to your customers through quotation approval/rejection via SMS, Email, and WhatsApp. Building trust and facilitating communication with your customers is indeed invaluable. We're delighted that the ability to capture device images before and after repair has been a game-changer for you. It not only helps in documenting device conditions but also showcases the quality of your work to your customers, setting your repair business apart from the competition. We're glad to have contributed to your success in this way. We understand your feedback regarding the lack of a dedicated mobile app or a responsive mobile-friendly interface. Rest assured, our team is continuously working on improving our software to meet the evolving needs of our users. We appreciate your understanding and patience in this regard.

    Replied June 2023

    Read More

    SD

    Shweta D.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for more than 2 years

    Reviewed June 2023

    Empowering Laptop Repair Businesses

    5

    BytePhase has enhanced our customer satisfaction by providing a transparent quotation workflow. Although customization options could be expanded, the software's functionality and communication channels are commendable.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Effortless ticket management, customizable repair statuses, seamless export to Excel, convenient quotation approval via SMS, Email, and Whatsapp.
    Cons:
    "Required Improvements in Reports ad charts and also want some more filters "

    Vendor Response

    Thank you for your positive feedback on BytePhase! We're thrilled to hear that our ticket management system and transparent quotation workflow have enhanced your customer satisfaction. We appreciate your recognition of our seamless export to Excel feature and convenient quotation approval via SMS, Email, and Whatsapp. We value your suggestion for expanded customization options and will consider it for future updates. Thank you for choosing BytePhase, and please feel free to reach out to our support team with any further suggestions or questions.

    Replied June 2023

    Read More

    sa

    shahnawaz a.

    Verified reviewer

    Computer Hardware

    2-10 employees

    Used daily for more than 2 years

    Reviewed June 2023

    Enhanced Security and Privacy -BytePhase User

    5

    BytePhase is an amazing software that simplifies the intake process, provides essential information, and offers excellent customer service. While there are some bugs and limitations, the support team promptly addresses them.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Configurable permissions ensure secure access control. Private notes for additional information and context. Activity logs for tracking repair progress.
    Cons:
    Required time to get familier with software, not having any delete option other than this software is best.

    Vendor Response

    Thank you for your detailed feedback! We're delighted you appreciate BytePhase's enhanced security features, configurable permissions, and activity logs. We'll continue to enhance user experience based on your insights.

    Replied August 2023

    Read More

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