TouchPoint 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TouchPoint

4.3

(249)

Pricing

Pricing available upon request

About TouchPoint

TouchPoint Software is a comprehensive, cloud-based church management system (ChMS) designed to empower medium and large churches to streamline operations, engage their congregation, and foster discipleship. Our all-in-one platform integrates a powerful church database with online giving through TouchPoint Giving and a mobile app to keep your church connected and thriving in today’s digital age.

TouchPoint helps churches manage their ministries more effectively with a suite of features tailored to meet your needs. From event registration and volunteer coordination to attendance tracking and small group management, our tools simplify administrative tasks so church leaders can focus on their God-given mission. Our system also provides robust communication tools, enabling churches to connect with members through email, text, and app notifications, as well as personalized, targeted messaging campaigns.

The platform’s online giving solution, TouchPoint Giving, is seamlessly integrated into the ChMS, providing churches with a secure and easy way to manage donations, track contributions, and generate detailed financial reports. The accompanying mobile app enhances member engagement, g...

TouchPoint Screenshots

TouchPoint Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Standard

Pricing available upon request

Plan includes:

Fully Customizable Database
Native Giving Solution
Fully Integrated App
Engagement Insights
Process Builder
People Management
Volunteer Scheduler
Registration Forms
Children's Check-In
Language Translations

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TouchPoint Features

Popular features found in Nonprofit
Accounting
Campaign Management
CRM
Customizable Forms
Donor Management
Electronic Payments
Event Management
Fundraising Management
Grant Management
Membership Management
Registration Management
Volunteer Management
More features of TouchPoint
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Attendance Tracking
Built-in Accounting
Child Check-in
Communication Management
Contact Database
Contact Management
Credit Card Processing
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Donation Management
Donation Tracking
Email Management
Email Marketing
Event Scheduling
Forms Management
For Nonprofits
For Religious Organizations
Member Communication
Member Database
Member Directory
Member Portal
Membership Signup
Mobile Access
Mobile App
Mobile Giving
Multi-Location
Online Giving
Payment Processing
Pledge Management
Recurring Giving
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Small Group Management
SMS Messaging
Third-Party Integrations
Visitor Tracking
Website Management

TouchPoint Integrations

Twilio

eSPACE

SendGrid

Sage Accounting

TouchPoint User Reviews

Overall Rating

4.3

Ratings Breakdown

47%

42%

Secondary Ratings

Ease of Use

3.8

Value for money

4.2

Customer support

4.5

Functionality

4.2

Santhosh R.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Good TouchPoint… Great support…

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TouchPoint is a very good user-friendly application, very easy to use for beginners as well and very good customer support for a quick response. I was strongly recommended.

Cons:

None, because of the very good customer support, User-friendly as well.

Mary V.

Verified reviewer

Religious Institutions

11-50 employees

Used daily for more than 2 years

Reviewed June 2025

TouchPoint = TouchPoints!

We have used TouchPoint for ten years and are constantly learning. Excited for the future - especially rolling out Mobile 3.0 to our congregation!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that TouchPoint has functionality that allows us to use data to know and love our people well

Cons:

Sometimes new features are released and bugs are found, but I know they are working to improve that. Some documentation is older and not current to the new features, but we really like the new LMS!

Reasons for switching to TouchPoint

We were looking for something with more functionality, customization, check-in and more up-to-date with technology

Vendor Response

Mary, thank you for your review! We are grateful for the years of true partnership, working together to elevate The Kingdom. All for His glory! Well done!

Replied June 2025

Mark L.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Powerful, but not intuitive

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 4

Customer support

Functionality

Previously 4

Pros:

Lower entry cost was our main reasons for starting with Touchpoint, formerly BVCMS.

Cons:

As a techie, I was good with the learning curve. Getting other staff to get comfortable with these was not easily done.

Justin K.

Verified reviewer

Religious Institutions

51-200 employees

Used daily for less than 2 years

Reviewed February 2025

Justin's Feedback

the good that has been accomplished with implementing Touchpoint in our church has far outweighed the challenges we've had to overcome to integrate it into our operations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a tool the helps serve our staff by enabling effective outreach and ministry to our church family

Cons:

integration with texting platform (powered by text) has had a lot of bugs and issues

Reasons for switching to TouchPoint

it was made previous to me joining staff. I have heard it was due to the fact that Arena was dated and didn't have much of the capability of TP

Vendor Response

Justin, thank you for your feedback! We appreciate your partnership and look forward to continuing to improve to elevate ministry for all of our church partners. If there's any other feedback, don't hesitate to reach out. Blessings!

Replied February 2025

Kathy M.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 6 months

Reviewed March 2025

Broadmoor Baptist Go Lives with Touchpoint

Great! Our Go Live went really well, and our church members love to update their own profile and check-in to their involvements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Touchpoint allows us to capture such great data analytics that will help us ministry more effectively.

Cons:

Their reports would be more robust. We've built a lot of custom reports so we can capture the data we need.

Reasons for choosing TouchPoint

For us, it offered an 'all-in-one' software platform and it was very user-friendly.

Reasons for switching to TouchPoint

We were using a very old version of Fellowship One that is no longer supported.

Vendor Response

Thank you Kathy for your review! We're so grateful to partner with y'all and look forward hearing all the testimonies that come out of the increased functionality. Blessings!

Replied April 2025

Jessica S.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Reviewed February 2025

TouchPoint Exceeds Expecations

Our experience with TouchPoint has been one of true partnership, listening, and growing. In just a year and a half, I've seen TouchPoint continue to improve its already stellar tools and have benefitted from their exceptional and accessible staff. After working with three difference ChMS providers over the last decade and exploring far more, they are truly the best of the best.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm most grateful for the was TouchPoint has improved our ability to truly know and shepherd our congregation as well as the helpful church network TouchPoint has developed.

Cons:

My least favorite part of TouchPoint is the lack of real-time dashboards for registration forms requiring a report to be run to see registration results.

Reasons for switching to TouchPoint

Increased costs and decreased efficiency after PushPay purchased CCB.

Vendor Response

Jessica, thank you so much for your review! We appreciate you and our partnership together and look forward to continuing to elevating ministry for God's glory!

Replied March 2025

Verified

Reviewer

Religious Institutions

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2020

Great ChMS for Medium to Large churches

Helpful and knowledgeable staff. Data migration took longer than we had hoped. I don't think the planning/forecast for that was reasonable. But, the product is great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility, online portal, app, ability to develop further, task/follow up system

Cons:

Check-in could be more customizable, app is very good, but just links a number of things back to the church website instead of having the information native to the app.

Reasons for switching to TouchPoint

ACS was antiquated. Realm was too oriented toward a social media mindset and we didn't want to go that route.

Joshua H.

Verified reviewer

Religious Institutions

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed September 2019

Excellent Church Management Software

Church Management across multiple campuses. Completely integrated solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely and intuitive to use platform. Filled with robust and customizable features and metrics. Extremely attentive customer support team. Minimal learning curve.

Cons:

I can't think of any negative feedback or experiences that we have had while we have been using TouchPoint.

Reasons for choosing TouchPoint

Extremely good reviews. Highly recommended by other organizations.

Vendor Response

Thank you so much for your positive feedback Joshua!

Replied September 2019

Robert K.

Verified reviewer

Used weekly for less than 12 months

Review source

Reviewed March 2018

Very good way to gather and track information. Very user friendly.

Names, addresses, and other personal info. All help the church to give better service to those who attend our fellowship.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the ability to quickly look up and retrieve information from my mobile device. There are often times I need an address or phone number to quickly connect with people.

Cons:

You have to get names right. Sometimes just being off slightly will return no results. Wish there was a similar to type result.

Ed G.

Verified reviewer

Religious Institutions

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed August 2018

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Touch point provides a great way to allow parents to easily checkin kids to events in a way that is easy for them, easy for our staff, and easy for our IT. It gives us the security and metrics that we need, while also giving parents peace of mind.

Cons:

no cons that i can mentiion at this time

Vendor Response

Thanks so much for your review, Ed!

Replied August 2018

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