SoftCo AP Automation 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SoftCo AP Automation

4.6

(20)

Pricing

Pricing available upon request

About SoftCo AP Automation

SoftCo Accounts Payable Automation leads the market with 90% touchless processing for PO invoices and 89% faster processing of non-PO invoices, helping finance teams dramatically reduce cost, effort, and cycle times. Designed for complex, high-volume environments, SoftCoAP processes all PO and non-PO supplier invoices electronically from capture and AI Matching through to invoice approval, exception handling, query management, and payment.

SoftCoAP delivers unparalleled touchless automation by embedding SoftCoAI+ intelligence across the entire AP lifecycle. AI Matching automatically reconciles invoices with purchase orders and goods receipt data, even in complex scenarios involving incomplete data, tolerances, rounding differences, and FX. For non-PO invoices, AI Coding applies the correct coding based on continuously learned patterns, while AI Routing determines the optimal approval path, reducing delays and manual intervention. The result is up to 89% lower processing costs and significantly faster approvals.

A key differentiator is the built-in, context-aware AI Assistant. Embedded directly into the AP workflow, the AI Assistant helps users understand exceptions, answer AP-rel...

SoftCo AP Automation Screenshots

SoftCo AP Automation Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

SoftCo AP

Pricing available upon request

No plan information available

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SoftCo AP Automation Features

Popular features found in Accounts Payable
ACH Payment Processing
Audit Trail
Compliance Management
Document Management
Duplicate Payment Alert
ERP integration
Expense Tracking
Mobile Access
Multi-Currency
Process/Workflow Automation
More features of SoftCo AP Automation
Access Controls/Permissions
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
API
Approval Process Control
Audit Management
Backup and Recovery
Bank Reconciliation
Billing & Invoicing
Billing Portal
Budgeting/Forecasting
Customizable Reports
Data Import/Export
Electronic Funds Transfer
Electronic Payments
File Sharing
Financial Analysis
Financial Management
Financial Reporting
Fraud Detection
General Ledger
Invoice History
Invoice Management
Invoice Processing
Multi-Language
Multi-Location
Online Invoicing
Payment Processing
Purchase Order Management
Purchase Order Reconciliation
Purchasing & Receiving
Real-Time Data
Real-Time Reporting
Recurring Payments
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Self Service Portal
Status Tracking
Supplier Management
Third-Party Integrations
Vendor Management
Workflow Management

SoftCo AP Automation Integrations

Sage Intacct

Clarity Wave

Infor CloudSuite

Dynamics 365

NetSuite

SAP Business One

See all 8 integrations

SoftCo AP Automation User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

30%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.6

Functionality

4.3

Bill P.

Verified reviewer

Environmental Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

SoftCo implementation team always delivers and the product (especially the new version) is excellent

Moved from paper based to online PO's with significant reduction in staff levels in purchase ledger and almost 100% compliance with payment terms. Much better control of release of payment runs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is very easy to use with new in-email approval a huge step forward. Visibility of spend and tracking versus budget is a great feature. GRNI accrual for the finance team is easy. Easy to raise POs, so no excuses. Easy to change routing of approval if a PO has a particular need for customised approval. We use verify (as an option in addition to approve) to ensure that costs coded to particular account codes are reviewed as appropriate to that code before the PO is approved, e.g., Capex.

Cons:

Not cheap, we are a waste management business not a bank, but we have found it good value for money.

Carlin K.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 6 months

Reviewed September 2023

Hydro-Gear's Review of SoftCo

The AP team has settled into a routine and we have seen a significant drop in workload. It was very difficult early on, but we are overall happy with the product now and are continuing to find ways to improve and develop metrics that work for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Access to information all in one placeThe matching function is accurate and immediately beneficialAbility to route easily for approvals, confirmations, etc...

Cons:

ReadSoft/Capture - throughout implementation, we were very focused on the SoftCo product. When it came to understanding the ReadSoft portion, we were generally told to trust that the system would learn what to do. When we have issues with capture, it is difficult to get black and white answers from SoftCo and to understand exactly what can be done to improve the success. There aren't many views where the coding is viewable.BOL matching was not in place when we started implementation, which we were under the impression was standard. The intuitiveness could be improved for what business users need to do - i.e. folder views with the # in parentheses is unclear, the order of operations that need to be taken to go from details to coding, when there is a balance it isn't clear that users can't approve/move on because of that (the balance in RED is not very noticeable at the bottom of the screen).

Reasons for choosing SoftCo AP Automation

Garret Pearse was very convincing with his demos and with his feedback on how SoftCo could deal with most of our issues. [sensitive content hidden] was very attentive and responsive. SoftCo's system looked very intuitive and sleek compared to the other products. Their presentation materials were very professional and useful to understand what they were providing.

Sue M.

Verified reviewer

Retail

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed September 2023

Softco Review

Team was top notch. Sales and implementation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It provides our AP team with a tool for better and faster processing of their invoices.

Cons:

Couple glitches with integration with our ERP.

Reasons for choosing SoftCo AP Automation

Best fit for our AP team needs.

Jennifer H.

Verified reviewer

Architecture & Planning

201-500 employees

Used daily for less than 12 months

Reviewed September 2023

Softco Review

Over my experience with Softco has been good. Service to tickets if prompt and we even had our sales rep do an impromptu training session with us just this week! Really felt like he went out of his way to assist us and answer some processing questions for us! We have also received positive feedback about this change for our users on how they review and approve invoices.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have really liked the ability to approve invoices from the email. I am aware of most invoices that I will be receiving for approval, so it is super handy to be able to approve those ones through email.I also have really liked the search feature to be able to see where an invoice is at and who we are awaiting on for approval. So that we can prompt those users when necessary.

Cons:

I think the smart coding is not working for us quite like we anticipated. The hope is that it will be magical and just do everything we need; but I think this will take a bit more time.

Nikki L.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Highly Recommend SoftCo

We implemented an AP automation solution to avoid hiring a second AP person. We chose SoftCo because of it's functionality and straightforward user interface.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

SoftCo is user friendly and achieves our internal controls requirements for 3-way matching and invoice approvals. It also provides visibility on unapproved invoices for accruing at month-end. Searching for invoices is easy with multiple options to search by as well as monitoring unapproved invoices for following up with approvers to ensure vendors are paid on-time. The invoice capture software is accurate and learns the layout of each vendor's invoice. SoftCo support responds within 24 hours and tickets are resolved quickly.

Cons:

Reporting could be better as it focuses on unapproved invoices, rather than all invoices. The invoice capture software crashes occasionally, but works again after it's restarted, which is very quick.

Reasons for choosing SoftCo AP Automation

Better functionality, easier to navigate and integrates well with our ERP system.

cheryl P.

Verified reviewer

Luxury Goods & Jewelry

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

AP Softco User advantage

We now have all of our ap invoices in one place with easy access to all of finance for audit purposes and looking up invoices to see if they are paid. We also have less payment of duplicate invoices..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the AI. Other programs didn't really have it. It was all done in other countries with people manually. I loved the layout and the price was more reasonable and got a lot more than the competitors. I also love that it picks up on duplicate invoices.

Cons:

We are not fully automated yet so sometimes it gets the wrong vendor or doesn't find the date or invoice number.

Reasons for choosing SoftCo AP Automation

It did what we needed it to do more than any other automation company we looked at.

Vilma D.

Verified reviewer

Retail

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Softco AP Automation

Overall Softco is great. It is a time saver, easy to follow the logic in the invoice processing. We are fairly new using the application and we are still continuing to learn some nuances. The implementation team from Softco were great. The customer support team is amazing. They are always quick to respond to all our queries and updates are sent on a timely basis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using the software is a time saver. No need typing invoice information.The matching functionality works great, a big time saver on data validation. I also like the ability to view and track invoices anytime.

Cons:

I would prefer to have customizable reports within the application. It is great to have the ability to export data into excel however the user needs to piece together various to be able to get some meaningful information. There are also views that cannot be exported to excel.I wish that there is a page where one can view the status of invoices, all in just 1 page.

Lukas A.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Reviewed September 2023

Softco AP

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliability, scalability, customer service and feature set.

Cons:

I have not found nor have users reported and significant deficiencies

Pat Q.

Verified reviewer

Maritime

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Easy to use, easy to implement, flexible, easily integrated. Excellent investment.

Paperless filing at its very best; everything you would expect is delivered.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Softco excels in a multi company environment. It is simple to find historical information irregardless of how many companies are on the system. Love the integration with our accounting software.

Cons:

Can't open on two screens at the same time. Display boxes for account codes could / should be larger.