Responsive 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Responsive

4.6

(162)

Pricing

Pricing available upon request

About Responsive

Responsive (formerly RFPIO) is the industry leader in Strategic Response Management with a suite of AI-driven solutions to help bid and response teams win more deals with smarter, faster responses. Responsive AI drafts answers and manages collaborative workflows so your teams can deliver winning responses to RFPs, RFIs, DDQs, VSQs, and more 80% faster. Harness a single source of truth so your frontline teams can share and exchange critical information while confidently responding to bids, inquiries, and questionnaires with the best answers from the most intelligent solution.

Responsive Screenshots

Responsive Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Responsive Platform

Pricing available upon request

Plan includes:

Content Library for storing Question & Answer (Q&A) pairs, images, and documents
AI-driven content management to enhance search, discovery, and maintenance
eSignature for preparing, sending, receiving, and tracking electronically signed documents
Multilingual UI
Subject-matter expert recommendations
Response collaboration tools
Reporting and analytics
User and permission management
Single sign-on (SSO) via OAuth or SAML
20+ native integrations

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Responsive Features

Popular features found in Business Process Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Collaboration Tools
Data Import/Export
Document Management
Drag & Drop
Reporting/Analytics
Task Management
Third-Party Integrations
Workflow Management
More features of Responsive
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audit Trail
Automatic Formatting
Bid Management
Commenting/Notes
Communication Management
Configurable Workflow
Contact Management
Content Library
Content Management
CRM
Customizable Reports
Customizable Templates
Document Automation
Document Review
Document Storage
Document Templates
Due Date Tracking
Electronic Signature
Forms Automation
Full Text Search
Knowledge Base Management
Knowledge Library
Live Chat
Milestone Tracking
Progress Tracking
Projections
Project Management
Project Planning/Scheduling
Proposal Generation
Reminders
Reporting/Project Tracking
Reporting & Statistics
Requirements Management
Requisition Management
RFP Creation
RFP Management
RFP Responding
Search/Filter
Single Sign On
SSL Security
Status Tracking
Tagging
Task Progress Tracking
Template Management
Templates
Time & Expense Tracking
Vendor Management
Version Control

Responsive Integrations

OneDrive

PingFederate

Salesforce Sales Cloud

Google Drive

HubSpot CRM

Pipedrive

See all 26 integrations

Responsive User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

32%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.6

Functionality

4.4

Brian Z.

Verified reviewer

Computer Software

501-1000 employees

Used daily for less than 2 years

Reviewed May 2019

Affordable, comprehensive platform with superior admin / user support

Hundreds of hours saved in responding to questionnaires and RFPs. RFPIO offers very competitive cost savings over most of the larger RFP software providers. The same functionality at a fraction of the cost of the big guys. Customer support is top notch - all questions or requests for help are addressed within the same day (or within 24 hours at most). Great, direct support from the management team - no call centers, no outsourced product support. You get assistance from people who helped build the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RFPIO's answer library is a miracle with great features. The library provides a way to assign different owners and keep individual Q&A pairs updated in real. Access to our stock answers saves our users and SMEs hundreds of hours each quarter and affords them more time to devote to their primary job functions while spending less time on researching technical responses.

Cons:

RFPIO is great for small to moderate sized teams. For larger organizations who complete 20 or more RFPs per month with multiple RFP teams working at the same time, multiple, parallel instances of RFPIO may be needed to best suit those needs on a grand scale.

Reasons for choosing Responsive

Ease of use, simplicity of platform relevant to our team's needs...and COST!!

Vendor Response

Thank you, Brian! Hundreds of hours saved...time we're sure well spent! We appreciate your kind words, especially about our support team. We try to have our experts be accessible whenever possible. Thanks again for the high marks and thoughtful review!

Replied May 2019

Verified

Reviewer

Education Management

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

An extremely powerful content management system for RFPs and Sales content.

It's been a great experience. A huge step up from our previous platform. The power of the platform is a clear win...the flexibility and options to manage and review content is second to none. Once familiar with the platform, it offers amazing flexibility to a power user.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The rich feature set and flexibility around managing content is excellent. While it's a little intimidating at first, the amount of functionality is one of Responsive's strong points.

Cons:

Occasionally there's bugs and glitches. I think the downside of having so many features and functionality is the risk that code clashes sometimes and bugs are present. Responsive is very errr...responsive with bugs and addressing support tickets which is a plus, however, it would be good if bugs weren't present in the first place of course.

Reasons for choosing Responsive

A more powerful feature set and the functionality that aligned with our processes and org.

Reasons for switching to Responsive

Lack of advanced features and functioanlity.

Rodney B.

Verified reviewer

Information Technology and Services

501-1000 employees

Used monthly for less than 12 months

Review source

Reviewed April 2024

RFPIO New to our Organizaion

Overall I didn't mind using RFPIO, but did feel it had several issues. The last RFP I had I ended up manually saving after every line as I didn't trust that the information would still be there the next time I looked and sure enough, I required my bid leader to find all the information that I typed as it all disappeared. Thankfully I saved all the time so didn't lose much. The AI was getting better as we were increasing the RFP Data base. I am sorry to say though where there are several things I liked about RFPIO,, at this time I would not recommend it as I want more control over the document.

Ratings Breakdown

Ease of use

Functionality

Pros:

1. the ability of AI to find response recommendations from previously answered questions 2. the ability to tag or invite someone to assist with a1. particular question 3. the notification email that there are still outstanding questions 4. the team collaboration and what their duties are

Cons:

1. Limited view of RFP or the difficulty to reviewing the document 2. Garbage in is garbage out and if there isn't enough responses for a particular question then no data 3. Difficulty of editing, undoing to adding special type functionality 4. Requires automatic save as the solution seemed to consistently delete material and very difficult or impossible to retrieve it. 5. Difficult inserting pictures or cutting and pasting information from other sources.

Kate P.

Verified reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Review source

Reviewed February 2025

responsive IS responsive!

I enjoy responsive. I have used Loopio and Qvidian, and find this much simpler than both of these applications.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how user-friendly it is. I'm also enjoying the new grammar check capability.

Cons:

How difficult it is to set up saved searches.

Reasons for choosing Responsive

I did not make the final decision, but price did play a role, as did the fantastic responsive support staff.

Reasons for switching to Responsive

I changed jobs, to be honest. I find the two applications quite similar.

Abby M.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Tracks each question, review, task, and edit

The tool's content library had improved how quickly our company can respond to RFPs, RFIs, and RFQs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to track who completes each question, review, and task, and when they do it.

Cons:

Responsive sometimes does not recognize RFP documents in the import configuration setting.

Reasons for switching to Responsive

for the ability to save response content in the knowledge library

Verified

Reviewer

Human Resources

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

I couldn't do my job without Responsive/RFPIO.

Wonderful. It doesn't get any better than Responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Responsive is the best tool I've used so far and I've tried a couple. It's intuitive, clean, and they are always adding features that are easy to learn and enhance user experience vs. takeaway. I have also enjoyed their new certification program. It has really helped me to utilize the tool better for myself and company.

Cons:

Price, but the sales team is a pleasure to work with and have been very helpful in meeting us where we are.

Reasons for choosing Responsive

Better usability and more intuitive design.

Reasons for switching to Responsive

It wasn't providing the same search results as RFPIO within the library and RFPIO tool was more intuitive to me.

Christopher S.

Verified reviewer

Investment Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

RFP Writer

While my current employer is still rolling it out, I have used Responsive before, and I am excited for the increased capacity it will allow us to have given our lean-team approach.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mainly the project management capabilities of the product. The first step of vetting an RFP always takes time, but with Responsive your hard work is rewarded with automation after you get the ball rolling.

Cons:

Building the database wasn't as intuitive as I would have liked, though the custom fields being able to be facets alongside tags is a great feature for those who are used to a traditional folder structure.

Reasons for choosing Responsive

It was a close race, we liked the project management of Responsive better. Some of our team had experience with RFPIO as well.

Reasons for switching to Responsive

Part of the reason for the switch was largely due to the project management capabilities of Responsive (and the lack thereof in qvidian)

Brittany O.

Verified reviewer

E-Learning

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Responsive is pretty good

Generally, I've been very impressed with the customer service and training we've received from responsive. Overall they seem to be responsive to our needs and willing to dig into bugs thoroughly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how seamless most things are, I like the review workflow, I like that many things are customizable for the organization

Cons:

While most things are seamless, there are still some issues with linking the modules. We often try to find projects in the Recommended search that should be in our archive but these two entities are separate. Also there are spacing issues and formatting issues upon export. Merge tags also seem to add random spaces or make adding text around the merge tag difficult and time consuming. I've tried to float some of these issues to responsive but often they have just let me know that that is a known function of the software.

Reasons for switching to Responsive

Ombud was not innovating at all and we could never get any movement on the bugs we experienced. I will admit that sometimes we miss Ombud for exporting and formatting, as Responsive tends to add errors to the final product, but the management tools in Responsive make the switch worth it for us still. We're also hopeful that Responsive will continue to keep our feedback in mind and improve on the product, which was something we were not confident about with Ombud.

Ankit J.

Verified reviewer

Human Resources

201-500 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

RFPIO review

It was the best experience for me. I will say it is the best tool I have worked in. Its simplicity is the best thing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Responsive is one of the best RFP tool I have worked on. Any functionality from RFPIO is top notch be it a UI, export functionality, AI response. I will say RFPIO is the best tool for RFP responses.

Cons:

Some time import of Ariba file doesnt work as it fail to take drop done. Also word template for response also some time create issues.

Reasons for choosing Responsive

RFPIO UI , export functionality and integration simplicity won the battle.

Reasons for switching to Responsive

Loopio was failing at some point so we thought of moving to RFPIO.

Ishaan B.

Verified reviewer

Electrical/ Electronic Manufacturing

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Responsive- What works & what doesn't

I have been using the tool for 3+ years and it has been a very good experience overall. As already mentioned above, the tool is easy to use, and the account management is very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Responsive has an easy to use and easy to learn UI, which makes it easier to onboard new members/teams to the tool. It provides us an opportunity to create and leverage an answer library and collaborate with multiple teams at the same time, helping save a lot of time. Another great aspect is the value for money that the tool provides, compared to similar tools available in the market. Lastly, the account management team is very helpful and responsive (pun intended) and it is always a pleasure to work with them.

Cons:

The answer suggestions that the tool provides while working on a questionnaire are incorrect a lot of times because sometimes the tool does a simple keyword match and because of the nature of questions, although the keywords may match, the answers suggested do not match the question at all. During such times, we rely on the human expertise and experience to search for the correct answers in the library.

Reasons for choosing Responsive

Value for money, simpler UI, great account mgmt team,

Showing 1 - 10 of 162 Reviews

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