FlexPay 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FlexPay

4.8

(6)

Pricing

Pricing available upon request

About FlexPay

FlexPay is a payment recovery solution that helps subscription and software-as-a-service (SaaS) businesses reduce customer churn, improve retention, and increase revenue. It serves industries such as SaaS, subscription boxes, gaming, and health and fitness that rely on recurring payments.

The platform features two key capabilities. Invisible Recovery uses AI-powered technology to quickly recover most failed payments without the customer ever knowing their payment was declined. Engaged Recovery applies behavioral science to persuade customers to promptly resolve failed payments and keep their subscription active. FlexPay integrates with multiple billing and payment processing systems, making it easy for businesses to get started.

By recovering failed payments, FlexPay provides subscription and SaaS businesses with a significant reduction in involuntary churn and more revenue from recovered customers.

FlexPay Screenshots

FlexPay Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Pricing available upon request

No plan information available

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FlexPay Features

Popular features found in Subscription Management
Discount Management
Dunning Management
Recurring/Subscription Billing
Self Service Portal
Subscription Plan Management
Usage Tracking/Analytics
More features of FlexPay
API
Billing & Invoicing
Churn Management
Client Portal
CRM
Customer Experience Management
Electronic Payments
Multi-Currency
Onboarding
Real-Time Analytics
Reporting/Analytics
Revenue Management
Revenue Recognition
Subscription Management
Third-Party Integrations
Transaction History

FlexPay Integrations

Recharge

Recurly

Zuora

29 Next

Stripe Billing

Chargebee

See all 8 integrations

FlexPay User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

5.0

Value for money

4.2

Customer support

4.2

Functionality

4.8

Have you used FlexPay and would like to share your experience with others?

Simone L.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Reduces customer loss

It is the solution to the recovery of payments that are considered lost or that have problems. It facilitates the entire process, giving successful results.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have strategies that are very good for payment recovery and also customer recovery. I feel satisfied because their entire work team makes the entire recovery process easier and we as a company do not have to make much effort for the process to be successful since FlexPay takes care of absolutely everything, delivering a database with successful recoveries.

Cons:

Well, I have always liked all of their performance. The only problem I had was the first communication with sales, who were not kind in explaining the entire process they provided.

Ganesh M.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Reviewed December 2024

Director of Payment Services

Our experience with FlexPay has been overwhelmingly positive. FlexPay is committed to our partnership and provides timely support and valuable insights. Their team has been responsive and proactive, offering assistance with development and onboarding processes whenever required. We are confident that our partnership with FlexPay will continue to be fruitful and mutually beneficial.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have proven to be a reliable and supportive partner, consistently going the extra mile to meet our needs.

Cons:

I don't have any cons as they are good to work with, and they listen to their business partners.

Janne L.

Verified reviewer

Leisure, Travel & Tourism

10000+ employees

Used daily for less than 2 years

Review source

Reviewed September 2024

More payments without losing customers

They do a well-done and very effective process. FlexPay takes care of all the failed payments, giving you a good solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The failed payment recovery system is very good because its capacity to recover all the payments that fail is adequate and honest, allowing customers to have active subscribers, without them declining and running the risk of them withdrawing from the purchased subscription.

Cons:

All their work is good, but I would like the response time from customer service to be faster

Jaci C.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for less than 2 years

Reviewed December 2024

Flexpay Partnership

Overall, amazing service and I really enjoyed working with the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really enjoyed the value it brought to the business. Our support team was incredibly knowledgable and this brought a lot of revenue to the business.

Cons:

There is nothing I disliked about Flexpay.

Giacomo M.

Verified reviewer

Facilities Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

FlexPay Is a Great Subscription Management Solution