VendorInsight 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

VendorInsight

4.5

(49)

Pricing

Starting at $7,900.00 per year

About VendorInsight

EnterpriseInsight is a SaaS platform that helps users manage business risk. With configurable pre-built risk frameworks, it overcomes the complexities of implementing and updating other ERM-GRC platforms. The interface is equipped with dashboards, reporting features and role-based views. It helps businesses focus on vital tasks and monitor potential risk.

The enterprise risk assessment feature enables users to identify and score risks, and evaluate controls across the organization. Additionally, it allows users to manage all types of audits, internal, external, compliance, IT, etc., and organize them within each area of the business. After an audit is completed, results can be synced with the Issues & Remediations Tracking module to plan and oversee the next steps.

The solution helps users track and demonstrate compliance with the ability to manage and track important documents, and oversee policies and procedures with a clear linkage between policies and the laws and regulations they address. Documents include automated reminders to ensure everything is kept up-to-date. All data and reports can be exported in a variety of formats.

VendorInsight Screenshots

VendorInsight Pricing and Plans

Starting price: $7,900.00 per year

Free Trial

Free Version

Basic

$7,900.00

per year

No plan information available

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VendorInsight Features

Popular features found in Risk Management
Alerts/Notifications
Audit Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Internal Controls Management
Mobile Access
Response Management
Risk Analysis
Risk Scoring
Scenario Planning
More features of VendorInsight
API
Approval Process Control
Audit Trail
Collaboration Tools
Contact Management
Contract/License Management
Customizable Reports
Dashboard
Data Import/Export
Forms Management
KRI (Key Risk Indicator) Monitoring
Offboarding
Onboarding
Performance Metrics
Policy Management
Reminders
Reporting & Statistics
Risk Alerts
Risk Assessment
Risk Reporting
Self Service Portal
Single Sign On
Sourcing Management
Third-Party Integrations
Transaction History
Vendor Management
Vendor Master Data Management
Version Control
Workflow Management

VendorInsight User Reviews

Overall Rating

4.5

Ratings Breakdown

59%

31%

10%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.9

Functionality

4.2

Have you used VendorInsight and would like to share your experience with others?

valerie h.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Great Risk Management tool

We are pushing to automate and VendorInsight is working with us shoulder to shoulder as a partner to help get this done. They are great at listening to your needs and creating a resolution. They are customer driven and strive to accommodate the customer. Their yearly user group creates the foundation for their system updates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 4

Pros:

• ease of use • big bang for the buck • great customer service • easy to customize

Cons:

This system gives me exactly what I need. I have no cons to report

GARY K.

Verified reviewer

Banking

51-200 employees

Used weekly for more than 2 years

Reviewed March 2020

Easy to use and lots of bells and whistles!

The customer support is great. We aren't in there as much as we should daily/weekly but can always get a hold of someone at anytime and they will re-train us no problem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Met the needs of the organization for both functionality and compliance. We liked that it could grow with use such as using Pro if and when the time came.

Cons:

We knew that setup was going to be a long haul. But like anything else once you do it you are glad you did.

Reasons for choosing VendorInsight

It could grow with our company and do things other companies couldn't. Also I felt they weren't all about the sales but wanted to make sure that we were getting what we needed out of the product.

Vendor Response

Hi Gary! We truly value customers like you that give us positive feedback and appreciate you taking time out of your day to write us a review. We are pleased to hear that VendorInsight? meets your needs with functionality and compliance. Most importantly, we're grateful for customers like you who prioritize the setup process for better use of the system in the long run. We take pride in our service team and hope you continue to reach out whenever you have questions or need additional training. Please stay safe during this time and don't hesitate to reach out with any further questions, comments or concerns. Thank you!

Replied March 2020

Greig H.

Verified reviewer

Banking

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

It's got the stuff

Staff that we work with is second to none. We are customizing the software to meet our particular needs.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 4

Customer support

Functionality

Previously 4

Pros:

The software is very customizable. The development team works very hard to meet our needs.

Cons:

Tracking capabilities of all actions is not necessarily captured

Nancy A.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed August 2023

Third Party Risk Management

Third Party Risk Management is critical in the Financial Services industry, as regulations continue to be created, expanded and enforced. Vendor Insight is a great tool to allow us to comply with regulations, reduce our risk to an acceptable level within our strategic plan as an organization, and effectively and efficiently report on our efforts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vendor Insight provides a streamlined approach for creating a risk profile for each vendor, identifying what vendor documentation should be collected and reviewed based on that risk profile, and ensuring those reviews are conducted thoroughly and on an annual cadence. Vendor Insight allows us to introduce consistency and quality into our Third Party Risk Managment process, and report on it efficiently.

Cons:

Possibly some customization of reporting tools to meet the needs of the organization would be helpful. Those tools do exist, but we could explore them more to create the best benefit for us. Integration with AP tools to ensure we are properly including all vendor based on risk profile could be helpful as well. Also being able to generate alerts on contract expirations for those vendors in the meta data section (vendors whose risk profile does not require ongoing monitoring) could be useful as well.

Sean K.

Verified reviewer

Banking

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

VendorINSIGHT Review

VendorINSIGHT has helped organize and maintain our Vendor Management program with battle tested processes and customizations to help our program be successful. I would recommend them to anyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The VendorINSIGHT software provides a transparent process for risk rating vendors. The process demonstrates a logical workflow from start to finish. The system is easy to setup and robust enough to handle all the demands related to Vendor Management.

Cons:

While it's easy to setup, you can't implement the solution without help from the support team. It is advisable to map out your process prior to creating (e.g. naming conventions, policy assignment, risk criteria, etc.) so that you don't have to make corrections as you move forward. The support team is instrumental in helping do this. Use them.

Reasons for switching to VendorInsight

Our previous vendor management solution did not have the features of VendorINSIGHT (including financial and security reviews) or the flexibility to integrate our program into their system.

Vendor Response

Hello Sean, thank you for your response! We are happy to hear your setup went well and we were able to handle all your demands related to vendor management. We understand a successful vendor management program needs time and resources to be implemented properly. Our support team is instrumental in achieving your vendor management goals and we're glad you agree! Our support and expertise differentiates us from other solutions. We want to make it a priority that you continue to evolve and customize your program to meet your specific needs. Please don't hesitate to reach out to your program admin with anymore additional comments, questions or concerns.

Replied October 2019

Ann H.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed December 2017

It has helped us enhance our process by providing consistency and strong control and monitoring

The tracking and monitoring of our vendor process has been greatly enhanced since we implemented VI. I also appreciate the emails we receive on upcoming regulatory changes. I think that our relationship with VI helps keeps us current and proactive in managing risk around the vendor process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tracking function has been a great help to our bank and is easy to use. I also like the risk assessment process and the consistency that it provides across the board. I like that it sends email reminders out to the vendor owners.

Cons:

The parameters around how reminders are set. I wish there was more flexibility on who could receive critical reminders without them having to receive all reminders on a vendor.

Vendor Response

Thanks Ann, we appreciate your feedback! There are ways to configure alerts to be sent to specific users. Your Program Administrator should have already contacted you to help configure the alerts you are trying to generate. We're constantly looking to improve upon our system and will definitely place your suggestions about critical reminders to our strategic roadmap if needed. We look forward to continuing our work together on your vendor management program!

Replied December 2017

Carrie F.

Verified reviewer

Financial Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed March 2019

User Friendly

Appreciate the excellent customer service and super user friendly software.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that it is very user friendly and customer service is amazing! Thanks!

Cons:

The reporting feature is very clunky to use.

Vendor Response

Hi Carrie! Thank you for taking time out of your day to write us a review. We're happy to hear that you find our software user-friendly. We believe our customer service is what differentiates us from other solutions, and we're glad that you think our team is amazing as well. We understand how important it is to have a clean and easy-to-use software. We can have your program administrator reach out to you to better support your reporting feature use. Please don't hesitate to reach out to your program administrator with any additional comments, questions or concerns.

Replied June 2019

Verified

Reviewer

Consumer Goods

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed December 2017

VI would be more useful if it could be used to facilitate due diligence vs just housing the docs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it can hold all contracts in one place and make them easily accessible. The reporting function are also very nice and user friendly.

Cons:

As you go through due diligence sometimes the info people produce is not correct. There needs to be a mechanism for being able to work on some of the requirements through VI. The system currently assumes all documents are filled out correctly the 1st time.

Vendor Response

Thank you, we appreciate your feedback. There are ways to validate documents are filled out correctly within the system today however, these features may not be utilized and/or enabled within your system. Additionally, VI 8.0 will be released in early 2018 and will include several updates to make the interface more user-friendly, and many of your concerns may be addressed in that update. Regarding your concerns with the software, we'd love to schedule a time to go over them together and walk through how we can better serve your needs. We're always looking to improve so please continue to express your feedback with us!

Replied December 2017

Verified

Reviewer

Banking

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed March 2019

New user

We are just now implementing it and the team has been fantastic to work with. We are also pushing the envelope quite a bit- - no major issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Working with the folks has ben awesome. The collaboration aspect of the platform is great.

Cons:

"done deal" focused, at first blush. This has been overcome with the teams openness to listen and understand that some things need to be added due to the expansion of risk management from a contract focus into a holistic Sourcing/Vendor/Contract/Risk focus.

Vendor Response

Hi there! Thank you for taking time out of your day to write us a review. We have an amazing team at VendorInsight? and are glad you think so as well. We pride ourselves on the ability to tailor our software to your vendor management process. We appreciate your feedback and are glad that we could expand our functionality to meet your needs. We would be interested to hear more feedback and hope you continue to reach out with any additional questions, comments or concerns in the future.

Replied April 2019

Kyle J.

Verified reviewer

Financial Services

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed December 2017

Great System!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The biggest pro is that you can reach out to the staff at VI anytime with questions you may have. They will walk you through every aspect of the software.

Cons:

We have yet to encounter an issue with the system. No problems as of yet. The system can take a minute to get used too.

Vendor Response

Thank you, Kyle! We appreciate the feedback and look forward to more on site working sessions with FIFS in the future. I hope to see you at our 2018 User Group Conference again in May! - Dalton

Replied December 2017

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