Avail vs. DoorLoop: 2026 Comparison
Updated June 12, 2025 at 2:51 PM
Written by Alejandra Aranda
Content Analyst
Edited by Lindsay Page
Editor
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- Introduction
- Comparison Snapshot
- Pricing Comparison
- Reviewers Perspective
- Key Features Comparison
- Bottom Line
- Other Popular Comparisons
Pros:
- Customer service
- Continuous improvements
- Great tech support
Cons:
- Learning curve
- Lack of simple owner statements
- Confusing feature navigation
977 verified reviews evaluated
109 features analyzed
32 integrations considered
Comparison Snapshot
Starting Price
$9.00
Starting Price
$69.00
Pricing Comparison
Starting Price
$9.00 / month
Unlimited
$0.00 / month
Unlimited Plus
$9.00 / month
Starting Price
$69.00 / month
Starter
$69.00 / month
Pro
$149.00 / month
Premium
$209.00 / month
Avail and DoorLoop provide key property management tools like online rent collection, tenant screening, and maintenance tracking. Avail is ideal for individual landlords, offering a free "Unlimited" plan with basics like syndicated listings and rent collection. For $9/month, the "Unlimited Plus" plan adds fast pay rent payments and customizable leases.
DoorLoop, without a free version, targets small teams and scalable businesses with tiered...
pricing. The "Starter" plan starts at $79/month, featuring two-way communication and accounting. The "Pro" plan at $169/month includes advanced accounting and QuickBooks sync, while the "Premium" plan at $229/month offers unlimited users, data storage, and API access. The main difference is Avail's simple, affordable model for smaller landlords, while DoorLoop offers scalable solutions for growing businesses. Avail charges per unit, while DoorLoop's pricing covers a set number of units.
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Reviewers Perspective
Ease of Use
Avail Reviewers Rating
"It’s taken me a little while to get around the website"
5.0
DoorLoop Reviewers Rating
"different features connect to others allow for efficient use of time and effort"
5.0
Reviewers of both Avail and DoorLoop appreciate the tools for their intuitive, user-friendly interfaces and clear layouts. Avail users also like:
- Straightforward functionality (especially for screening potential renters, signing leases, and managing rent collection)
- Customization options, such as adding rules and clauses
- User guides
- Flexibility of features
Similarly, DoorLoop received positive feedback from users regarding some asp...
ects of its ease of use: - Ease of navigation and logical layout, which streamline workflows and save time - The software's ability to integrate with other tools, such as Zapier - An extensive library of videos and helpful articles that guide them through various processes and features - A responsive customer support team that is always available to assist with any issues On the negative side, some Avail and DoorLoop reviewers mention issues with software usability. Avail users expressed concerns about: - Occasional lags in information updating - A lack of functionality for multiple users with different access levels - Crowded screens, and a difficult to navigate dashboard - Learning to use the software which can be challenging initially DoorLoop user concerns with ease of use include: - Certain features are not easily accessible - Initial set-up is noted as time-consuming - Difficulty with the task section - The QuickBooks Online sync feature has been problematic for some usersValue for Money
Avail Reviewers Rating
"Cannot figure out where theyre adding value every time they hike their prices "
1.0
DoorLoop Reviewers Rating
"multifamily, single family, co-living, this is the only product for us"
5.0
Both Avail and DoorLoop pricing plans are valued for being ideal for small and midsize real estate investors and portfolios.
Some of the positive feedback received from Avail users mention:
- Free version available
- No convenience fees for tenants
- Integration with PayPal and Venmo
- The low cost of the premium version
Some of the aspects reviewers appreciate the most about DoorLoop pricing are:
- The software offers all the essential...
Customer Support
Avail Reviewers Rating
"Poor customer support and lack of support during payment disputes."
2.0
DoorLoop Reviewers Rating
"process would take a day to pay vendors when it could have taken 1, it now does"
5.0
Some of the most important highlights regarding Avail’s customer support are:
- Quick response time and a support team that resolves issues promptly
- Multi-channel assistance
- Technical issues resolution
On the negative side, some reviewers report difficulties in reaching representatives due to team meetings or high call volumes. Some users find the support inflexible and unhelpful during payment disputes or account setup issues.
On the...
other hand, these are the essential aspects of DoorLoop customer support: - Prompt assistance - Live human support during business hours - Help videos and how-to guides On the negative side, some users express dissatisfaction with the lack of a direct phone line for immediate assistance, slow response times in the chat, and unhelpful suggestions from customer service representatives. Overall, while many users find Avail and DoorLoop's customer support to be effective and helpful, there are areas for improvement, particularly in providing a reachable customer support team and more direct and immediate communication options.Expert Analysis of Features
Online payments
Avail Feature Rating
4.92 / 5
DoorLoop Feature Rating
4.66 / 5
Avail reviewers expressed positive sentiments due to the convenience of online payments, including the 'Fast Pay' option that speeds up rent transfers. Users also like that automatic payments reduce the need to chase tenants for rent, and the fact that the system is easy to set up for both landlords and tenants. Users value the security and prompt notifications of payments.
Just like Avail, DoorLoop is praised for its automatic payments. Users also mentioned the possibility of choosing between ACH or credit card payments and managing their rent payments easily. DoorLoop online payments eliminate the need for physical checks and cash. However, some users mention the slow processing time for payouts and the additional costs associated with the service. The integration with accounting and the reduction in late payments are also noted as benefits.
Overall, both tools offer highly-rated online payment features that allow users to send automatic and fast transactions.
Online payments for Avail:
Of the 11 reviewers who gave detailed accounts of their use of Online Payments, 91% rated this feature as important or highly important.
Online payments for DoorLoop:
Of the 135 reviewers who gave detailed accounts of their use of Online Payments, 89% rated this feature as important or highly important.
Tenant portal
Avail Feature Rating
4.54 / 5
DoorLoop Feature Rating
4.74 / 5
In their reviews, Avail users mention that the platform is easy to use for both tenants and landlords, making tenant management straightforward. Reviewers say tenants find it simple to sign up for rent payments and appreciate the safety and convenience. In addition, landlords benefit from the ability to view tenant statuses at a glance and easily contact tenants. However, on the negative side, some users mention issues with syncing bank accounts and verifying tenants.
Similarly to Avail, DoorLoop’s reviews also mention the ease of setup and management for both owners and tenants. Payment facilities are also praised, with the DoorLoop portal allowing users to automate payments and track payment history. Maintenance requests and communication features, such as centralization, are also well perceived. One drawback reviewers pointed out regarding the tenant portal is the processing fees, with users suggesting improvements for better tenant adoption.
Tenant portal for Avail:
Of the 12 reviewers who gave detailed accounts of their use of Tenant Portal, 100% rated this feature as important or highly important.
Tenant portal for DoorLoop:
Of the 128 reviewers who gave detailed accounts of their use of Tenant Portal, 91% rated this feature as important or highly important.
Tenant tracking
Avail Feature Rating
5.0 / 5
DoorLoop Feature Rating
4.24 / 5
Avail users find this feature helpful for managing tenant information, payments, and maintenance requests. It provides up-to-date information on potential renters and helps address issues before they escalate. Reviewers appreciate the organization, ease of use, and time-saving aspects, especially for managing multiple properties.
The tenant tracking feature in DoorLoop is praised for its convenience and user-friendliness, allowing users to easily access centralized tenant information, including contact details and rental history. It aids in managing expirations, renewals, and mass communications, helping maintain tenant flow efficiently. While some users find it useful in busy environments, others are yet to fully implement or explore the feature.
Bottom Line:
Avail simplifies property management tasks and reduces the need for external managers. It covers various aspects of property management, including tenant tracking, lease management, and online payments. Its user-friendly interface also makes it accessible for both beginners and experienced users, with a minimal learning curve.
DoorLoop's flexible pricing and features are ideal for growing businesses. It provides essential tools for small to midsize portfolios and enables users to scale their operations without incurring heavy costs. In addition, its feature-rich nature makes it a robust tool for real estate professionals.
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Sources
Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.
Product descriptions: In our descriptions of each featured product, we included the following details:
Most valued features: Our research team analyzed verified property management software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.
Review excerpts: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.