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Josh P.
Advisor, 7 years

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Updated January 27, 2026
Microsoft Clarity vs UserTesting: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$250.00
one time
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Website Analytics
5.0
For Websites
5.0
Reporting & Statistics
5.0
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Usability Testing
4.52
Reporting/Analytics
4.21
Audience Targeting
4.18
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Integrations
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Pros / Cons
- Overall experience with clarity was the best, we mainly used heatmaps for tracking the website clicks and analysis and from that we made some optimizations in the website and that really helped us in driving 2x more traffic to our website
- We've had a few instances for whatever reason that the script confirms it's active, but then we find out data is not coming in and we have to close the container and start over.
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- This allows you to test anything from websites, to apps, of all sorts of sectors, keeping the work from becoming monotonous.
- You can qualify for a bunch of tests one week then the next week not qualify for even one, making it unreliable as a sole source of income.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.5/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.3/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad