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Admin By Request

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Admin By Request

Admin By Request 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Popular Comparisons
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Admin By Request
Admin By Request
4.9
(68)

Pricing

Pricing available upon request

About Admin By Request

Admin By Request is a cybersecurity solution designed to make comprehensive security simple. Our main goal is to enable enterprises to lock down administrative privileges across all endpoints by revoking local admin rights - while still providing means for end users to gain elevated privileges when they need it.

Once local admin rights are removed based on user or group, end users are still able to gain elevated privileges when they need it via the self-service endpoint application.

Privileges can be elevated per app (single app elevation), or for a set period of time (session elevation). All elevated activity undertaken by the user while they have elevated privileges is logged in the Admin By Request Auditlog, which can be accessed via a user-friendly online Admin Portal.

Also accessible from the Admin Portal is a full hardware and software Inventory, customizable reports, features such as Break Glass (a LAPS-replacement feature for creating emergency local admin accounts), Device Owner, and Clean Up Local Admins, as well as all Settings and Sub-Settings, which allow organizations to create granular access control rules to tailor the software to their specific needs.

File down...

loads are scanned by over 35 anti-malware engines which comprise OPSWAT's MetaDefender Cloud API, and flagged if malware is detected. Integration with ServiceNow, Slack, Teams, Intune, SIEM tools, and a number of other popular software, make adoption of Admin By Request effortless for end users and administrators. End users can remain productive, Help Desk personnel can focus on more important tasks, and company compliance requirements can be met with a single security tool.

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Admin By Request User Interface

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Admin By Request Pricing and Plans

Free Trial
Free Version

Free

Pricing available upon request

Plan includes:

  • Run as Admin
  • Admin Session
  • PIN code
  • Pre-approval (Whitelisting)
  • Application blocking (blacklisting)
  • AI auto-approval
  • Machine Learning
  • IdP integration
  • Unattended Access Discovery Module
  • Break Glass/LAPS
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Admin By Request Features

  • Popular features found in Remote Desktop
    Access Controls/Permissions
    Real-Time Chat
    Remote Printing
    Screen Recording
    Screen Sharing
  • More features of Admin By Request
    Access Control
    Access Management
    Active Directory Integration
    Activity Dashboard
    Activity Tracking
    Alerts/Escalation
    Alerts/Notifications
    Anomaly/Malware Detection
    Anti Virus
    API
    Application Access Control
    Application Security
    Approval Process Control
    Auditing
    Audit Trail
    Authentication
    Behavioral Analytics
    Compliance Management
    Configurable Workflow
    Configuration Management
    Customizable Branding
    Customizable Reports
    Data Management
    Device Management
    Email Alerts
    Endpoint Management
    Event Logs
    Least Privilege
    Machine Learning
    ML Algorithm Library
    Mobile Access
    Model Training
    Monitoring
    Multi-Factor Authentication
    Multiple Authentication Methods
    Policy Management
    Process/Workflow Automation
    Real-Time Notifications
    Remote Access/Control
    Remote Access Management
    Remote Monitoring & Management
    Remote Update/Installation
    Reporting/Analytics
    Reporting & Statistics
    Role-Based Permissions
    Secure Login
    Security Auditing
    Self-Service Access Request
    Self Service Portal
    Server Monitoring
    Single Sign On
    Summary Reports
    Third-Party Integrations
    Two-Factor Authentication
    User Activity Monitoring
    User Management
    User Provisioning
    User Session Management
    Workflow Management

Admin By Request Integrations

Microsoft Entra ID
Microsoft Entra ID
Integration rated 4.9 from 10 reviews
Microsoft Teams
Microsoft Teams
Okta
Okta
Slack
Slack
Splunk Enterprise
Splunk Enterprise
ServiceNow
ServiceNow

See all 9 integrations

Admin By Request User Reviews

Overall Rating

4.9

Ratings Breakdown

5

88%

4

10%

3

1%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.7

Functionality

4.8

Mick Jagtfelt's profile
Mick Jagtfelt N.

Verified reviewer

Food Production

51-200 employees

Used daily for less than 6 months

Reviewed August 2023

Easiest way to achieve zero-trust on your endpoints

5

Everything from pre-sales to purchasing and support has been a pleasure. We have in a very short time eliminated all local admin accounts on all endpoints (including the previously fixed ones, used by IT-support).

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy and fast deployment, great feature set (including mobile apps for admins, break glass accounts, integrated SSO (and MFA), AI approval) its all something we did't have before, and its made our security posture and administration of local admin permissions so much easier. From purchase to fully implemented a total of 2 weeks passed, including testing.
Cons:
None i can think of really, it does what it does great.

Reasons for switching to Admin By Request

Features of Admin By Request like support assist, SSO / MFA integration, mobile app and AI approval.

Read More

SM
Scott M.

Verified reviewer

Telecommunications

501-1000 employees

Used daily for less than 6 months

Reviewed September 2025

Easy to Use, Works, and Great Customer Support

5

Overall, ABR integrated well, cost was good, and the expectations that we expected were met and exceeded in other areas

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of Use, Works, Customer Support. Everything is very straight forward and well organized. Things work as intended. Customer support is prompt and very knowledgeable
Cons:
Could be slightly better on the Mac end, but they are working on it. Currently Mac does not allow teh remote access feature as part of the product, but I know its on their roadmap

Reasons for choosing Admin By Request

Ease of Use and the Cost of the Product itself

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RS
Ryan S.

Verified reviewer

Higher Education

501-1000 employees

Used weekly for more than 2 years

Reviewed October 2023

Admin By Request Works

4

Overall, it has helped us to not give local admin privileges to users but still allow them to install software.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
It's easy for the clients to use and request access.
Cons:
Sometimes the interface for the console feels a little bulky

Read More

CB
Chris B.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Reviewed September 2024

A Must Have Solution in 2024

5

Admin By Request has been in place for over 2 years. It really simplified our IT management, empowered our users to perform their own software updates and software installations for allowed software. It has reduced our IT tickets significantly and overall made us much more secure as an organization.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The simplicity of setting it up and the ease of approvals with a variety of approval methods available. We chose to use the Teams Webhook for approval review. Our users didn't even notice they no longer had admin rights, their software just worked and updated!
Cons:
The pin code process is tedious to find the machine and enter the PIN. Aside from that, it's an incredible product.

Reasons for choosing Admin By Request

It met our requirements and was better priced.

Read More

AR
Antoine R.

Verified reviewer

Education Management

1001-5000 employees

Used weekly for less than 6 months

Reviewed February 2025

A+ product

5

The admin portal is very easy to use and your documentation is very clear.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
The fact that we can use it offline fits perfectly with some of our use cases
Cons:
It doesn't detect automatically every UAC pop-up. For example, if I click on an executable that requires admin rigths, it just prompts me with the UAC and I need to click "Run as Admin" specifically for ABR to be triggered.

Reasons for choosing Admin By Request

IEPM could not process just in time requests. It had to be a pre-approved "rule".

Read More

DV
Dom V.

Verified reviewer

Legal Services

51-200 employees

Used daily for less than 6 months

Reviewed April 2024

he Best Solution I've Seen Since 2019

5

My overall experience with Admin By Request has been highly positive. The 25 free licenses truly allowed us to test the product thoroughly without any pressure. Its setup is straightforward. The sales and technical support teams are exceptional, readily available to answer any queries. This tool has significantly saved time for my Helpdesk in handling installation or configuration requests and has empowered users to be more self-reliant in their installation or settings adjustment requests. All the while, it maintains perfect control over administrative rights

Ratings Breakdown

5
Ease of use
5
Value for money
5
Functionality
icon
Pros:
The simplicity of deployment and configuration stands out with Admin By Request (ABR), alongside its seamless integration with Entra ID. The inclusion of reports and automations powered by machine learning and AI enhances its efficiency. Additionally, the offer of 25 free lifetime licenses is highly appreciated, providing ample time to thoroughly test the product. The software agent is impressively lightweight, minimizing resource consumption. Furthermore, the offline mode proves extremely useful for complex remote support scenarios.
Cons:
the interface for creating different policies based on groups could be more intuitive. The user rights management should also be simplified into roles for easier comprehension and application. The server version operates unpredictably at times, indicating a need for improvement.

Reasons for choosing Admin By Request

I chose Admin By Request (ABR) for its unmatched ease of deployment and configuration, allowing for swift and efficient implementation. Its features perfectly meet our needs without being overkill, offering an honest pricing model and a compelling return on investment.

Read More

ST
Scott T.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 12 months

Reviewed June 2024

Admin By Request - An Excellent PAM Tool

5

The experience has been amazing. Excellent communication with the company, and a great tool

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It is easy to use and configure. It gives many options for different access by people/groups/computers.
Cons:
So far, we have not found anything that we dislike.

Reasons for switching to Admin By Request

The previous product was extremely difficult to use, and very expensive.

Read More

MH
Michael H.

Verified reviewer

Higher Education

51-200 employees

Used daily for more than 2 years

Reviewed January 2025

An excellent system for ESports Computer Management

5

When I started, I was pulling my hair out trying to manage requests for game updates while also keeping our network secure and preventing unnecessary access. Admin By Request has allowed our ESports program to be self sufficient within a certain bubble that gives them what they need without compromising our network's security. Pricing per end point is reasonable, and the 25 free initial endpoints is a great deal if you are wanting to try it out, or are looking to manage a small number of computers.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I can actively monitor a deployment of computers used for our ESports computer labs, enable updating of game clients, whitelist specific applications needed and inventory our computers, all from my desk.
Cons:
The mobile app while useful seems to be buggy and sometimes an afterthought. Requests get stuck when approved from a push notification, and sometimes the app requires closing to refresh the queue.

Read More

PS
Peter S.

Verified reviewer

Media Production

1001-5000 employees

Used daily for less than 12 months

Reviewed July 2025

Great software to leverage security on your endpoints

5

Admin By Request made it possible for us to get rid of local administrators on our office computers and introduced audit log for events.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
Admin by Request is very user friendly and solved a big pain for us in IT. The price structure is fair and we do get a fine value for our money. The onboarding and introduction to the software was great, and if we need help, the support team are ready to answer our questions.
Cons:
It is hard to find any cons. The software deliver what it promises and is quickly accepted by most of our users.

Read More

RS
Robert Eeg S.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Reviewed August 2025

Review from Anker Andersen A/S

5

Great and quick support. Super product. Good customer service. Ease of use. Works well with different operations systems.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of use User Access Control Sercure Remote Access Article writing Value for money Login management
Cons:
Not to schedule application updates to users. Slow roll out. Request are getting stucked No log entries.

Read More

Showing 1 - 10 of 68 Reviews

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