Dameware 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Dameware

4.5

(244)

Pricing

Pricing available upon request

About Dameware

DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and servers. It caters to businesses of all sizes.

DameWare helps users centrally manage team members and customers, activate and control their licenses and share the host list globally. It also supports end-users through a mobile app for Android and iOS, so users can connect through smartphones and tablets.

The window administration feature helps users troubleshoot problems without conducting complete remote control sessions. The solution also helps manage multiple active directory domains using a single interface. The product offers user account administration, password resetting and group policy editing.

DameWare provides two-factor authentication, so users can log into remote sessions via the verification protocol. The solution also supports remote-access sessions by logging in from support tickets and creating an audit trail. The product integrates with SolarWinds Help Desk.

Dameware Screenshots

Dameware Pricing and Plans

Starting price: $540.00

Free Trial

Free Version

Dameware Remote Everywhere

$540.00

Plan includes:

Multi-Factor Authentication
Remote Access
Remote Assistance
Remote Monitoring
Reporting
Ticketing
Video Chat

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Dameware Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of Dameware
Access Management
Audit Trail
Authentication
Automated Routing
Chat/Messaging
Customizable Branding
Customizable Reports
Event Logs
File Sharing
File Transfer
For MSPs
Knowledge Base Management
Live Chat
Mobile Access
Mobile App
Monitoring
Multiple Authentication Methods
Multiple User Accounts
Remote Access/Control
Remote Monitoring & Management
Reporting/Analytics
Role-Based Permissions
Session Recording
Session Transfer
Support Ticket Management
Surveys & Feedback
Ticket Management
Troubleshooting
Unattended Access

Dameware Integrations

SolarWinds Service Desk

Dameware User Reviews

Overall Rating

4.5

Ratings Breakdown

61%

32%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.2

Functionality

4.4

Ryan P.

Verified reviewer

Automotive

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Dameware is great.

Previously 5

Ratings Breakdown

Ease of use

Functionality

Previously 5

Pros:

Dameware is a great software for remote support. It is easy to configure, simple to use, and can even be installed on the fly.

Cons:

Screen resolutions between machines can make support interesting.

Rudy F.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Easy to use remote software

We use this software to offer remote support and it has been a great addition to our software library and has increased productivity since we no longer have to go in person to a majority of our service calls now that we can just remote in and take care of the issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has an easy to use gui that lets you find the workstations on your network and connect to them without a lot of issues. you can also do things like remote registry editing or backdoor into a workstations drives. They also offer a mobile app for you to be able to offer remote support while you are not at your desk.

Cons:

The initial setup could be daunting for some users. It supposedly will interface with Kace Management appliance but we could never get it to work completely.

Marina G.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

my every day partner

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

easy to use, easy to install and configure, light

Cons:

not much, it's quite what i needed, that's why i choose it

Samson L.

Verified reviewer

Financial Services

10000+ employees

Used other for more than 2 years

Review source

Reviewed November 2019

Dameware -Silent install

Dameware remote installation can truly be a life saver when users encounter video issue. However, license and client stability is an issue and the program itself is not as polished as its competitors

Ratings Breakdown

Ease of use

Functionality

Pros:

Dameware is a true diamond for any IT Support staff, software can be installed on the client machine remotely without any user intervention. This is especially useful for us when user has a video issue (usually due to video card/drivers) and the remote client wasn't already pre-installed. In such situation, user would not be able to help installing or access any site to start the connection. As long as the machine is reachable, IT staff can remotely install dameware client, install and configure the video driver for the user and issue resolved within minutes.

Cons:

Dameware license is not cheap, at least I find LogMeIn Pro is cheaper. Sometimes Dameware client on the remote machine needs to be reinstalled. I don't think I ever encounter situation like this with LogMeIn or Teamviewer

Hossam R.

Verified reviewer

Computer Networking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Solar winds review

IT is decent and helped with remote management and control

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The most important features to the business are remote desktop control and remote administration using the utilities.

Cons:

integration with domain controller some time fail.registry edit is hard to work with using dameware and does not push the right keys.

Tim P.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Offers a ton of features to aid in remote desktop support!

Dameware is a well made remote support tool that has a lot of customization options available. It works smoothly on most PCs and has a great customer service team ready to help if needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like all of the customization that this software offers. It seems to work really well with most operating systems and makes remote assistance a breeze. It takes minimal resources to run smoothly as well.

Cons:

It seems like our version of Dameware Remote Support doesn't work well with the Windows 10 operating system. The graphics are very choppy and shows a slight delay.

Jeremy M.

Verified reviewer

Mining & Metals

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2018

I have used Dameware and its worth the money and then some.

No monthly fees, one you buy its yours per tech no matter if he uses more than one PC. Able to start and stop or even install and delete services, there is remote commnad prompts, remote screen control, and many more features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dameware is so powerful giving you insight in to services, allowing for remote command prompts, attaching to PC's in and out of your network, single pane of glass, and so much more.

Cons:

I wish i could be on my laptop outside company and like a logmein hit any computer anywhere with in my company as a admin

Hamza E.

Verified reviewer

Computer & Network Security

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Best Remote Desktop

For us it is the best solution as we use it daily for the local Remote Desktop support. Quick connexion.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Well our technicians use this solution for Remote Desktop support, easy to use, uses VNC modules for the remote, as when we need to replace a computer we can have all the informations about computer and all software installed, can use terminal remote or visual remote.

Cons:

Eat to set up the agent and. To integrate it with the machines deployment.