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ACCEO Smart Vendor

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ACCEO Smart Vendor 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

ACCEO Smart Vendor
ACCEO Smart Vendor
4.3
(32)

Pricing

Starting at CA$1,095.00 one time

About ACCEO Smart Vendor

ACCEO Smart Vendor POS and Retail Management system is a robust and feature-rich solution for Canadian retailers. Our solutions are vertically tailored and designed to accelerate growth for a variety of retailers, including gift stores, pet stores, homeware and décor stores, fashion stores, garden centers, health food stores, and more. Key features include inventory management, reporting, omnichannel, mobile POS, integrated payment, loyalty programs, customer tracking, and many more

ACCEO Smart Vendor Screenshots

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ACCEO Smart Vendor Pricing and Plans

Starting price: CA$1,095.00 one time
Free Trial
Free Version

Software Only

CA$1,095.00

flat rate, one time

Plan includes:

  • POS Software
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ACCEO Smart Vendor Features

  • Popular features found in Point of Sale
    Accounting Integration
    Barcode/Ticket Scanning
    Customer Accounts
    Discount Management
    eCommerce Management
    Electronic Payments
    Electronic Signature
    Gift Card Management
    Inventory Management
    Multi-Location
    Order Management
  • More features of ACCEO Smart Vendor
    Access Controls/Permissions
    Accounting
    Activity Dashboard
    Barcode Recognition
    Billing & Invoicing
    Cash Management
    Commission Management
    Consignment Management
    Consignments
    Credit Card Processing
    CRM
    Customer Database
    Customer History
    Customer Management
    Customizable Reports
    Data Import/Export
    Data Synchronization
    Email Marketing
    Employee Management
    For Retail
    Inventory Control
    Inventory Optimization
    Inventory Replenishment
    Inventory Tracking
    Invoice Management
    Layaway Management
    Loyalty Program
    Multi-Currency
    Multi-Store
    Offline Access
    Ordering Automation
    Order Processing
    Order Tracking
    Payment Processing
    Point of Sale (POS)
    Price/Margin Management
    Pricing Management
    Product Catalog
    Promotions Management
    Purchase Order Management
    Purchasing & Receiving
    Real-Time Data
    Real-Time Reporting
    Real-Time Updates
    Receipt Management
    Reporting/Analytics
    Reporting & Statistics
    Retail Inventory Management
    Retail Management
    Retail POS
    Returns Management
    Returns Tracking
    Sales Order Management
    Sales Reports
    Sales Tax Management
    Sales Trend Analysis
    Stock Management
    Tagging
    Third-Party Integrations
    Touch Screen
    Transaction History

ACCEO Smart Vendor Integrations

Sage Accounting
Sage Accounting
QuickBooks Online Advanced
QuickBooks Online Advanced
Shopify
Shopify
WooCommerce
WooCommerce
Omnichannel Personalization
Omnichannel Personalization

ACCEO Smart Vendor User Reviews

Overall Rating

4.3

Ratings Breakdown

5

47%

4

44%

3

6%

2

3%

1

0%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

4.3

Functionality

3.9

PP

Peter P.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

System 1 testing

4

Good for now. We need much better training on the inventory scanner

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
System Change. For something bigger Something better.
Cons:
Cost of inventory scanner. !! Don’t even use it. Because we don’t know how. !! Poor training on this!! Peter.

Reasons for switching to ACCEO Smart Vendor

For something better. Looking forward to impoverishing.

Vendor Response

Thank you, Peter, for your review of ACCEO Smart Vendor. We appreciate your feedback and are pleased to inform you that we have already made significant improvements to our training resources and system features. Your input is valuable to us. For any queries or further assistance, please get in touch at SmartVendor.CustomerSuccess@acceo.com. Thank you for choosing ACCEO Smart Vendor!

Replied July 2024

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LH

Linda H.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Smart Vendor

4

Ratings Breakdown

4
Ease of use
3
Value for money
3
Customer support
3
Functionality
icon
Pros:
Smart Vendor has the capability of managing multi tiered matrixes. They are one of the few POS retail systems that allows for this and it is pretty user friendly
Cons:
Upgrades for issues we run into are not always addressed. For example we are a multi location business and we need to see client purchases made in other locations. We cannot see this. We need to contact other locations to manually get this information. This is a major downfall for us.

Vendor Response

Thank you, Linda, for your review of ACCEO Smart Vendor. We're glad to hear that you find our system user-friendly and capable of managing multi-tiered matrices. We apologize for any issues you've encountered with upgrades and multi-location business functionalities. We have made several improvements and are committed to addressing these concerns. For further assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your valuable feedback and continued support.

Replied July 2024

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LD

Lynnette D.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2023

Acceo review

3

Ratings Breakdown

2
Ease of use
3
Value for money
1
Customer support
3
Functionality
icon
Pros:
It helps to speed up the customer flow and it gives a visual of the purchase to the customer.
Cons:
Customer support has been a challenge. We’ve been waiting 2 months for an update and still have not received one after many calls.

Vendor Response

Thank you, Lynnette, for your review of ACCEO Smart Vendor. We’re glad to hear that the system helps speed up customer flow and provides a clear visual of purchases. We apologize for the challenges you've faced with customer support and for the delay in receiving updates. We are committed to improving our support services and ensuring timely responses. For immediate assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your feedback.

Replied July 2024

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CM

Chris M.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

years with smart Vendor

4

It has been a bit of a love hate relationship.

Ratings Breakdown

3
Ease of use
4
Value for money
4
Customer support
3
Functionality
icon
Pros:
Consignment inventory management. Regular updates and access to support when needed.They have been good when needed.
Cons:
Inflexible I have asked for a few years now a change to a part of the consignment look up.So far it has yet to be addressed again with us personally.So not pleased with that. Lastly the annual cost is outrageous and we hardly use the support. So free money to you guys. There should be a discount scale for users that rarely use the support. Like a good account discount based on the use of the support system.

Vendor Response

Thank you, Chris, for your review of ACCEO Smart Vendor. We appreciate your feedback and are glad to hear that our consignment inventory management, regular updates, and support have been beneficial to you. We apologize for any inconvenience caused by the issues you've mentioned. Please know that we have made numerous improvements and would like to discuss your specific needs further. For assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your continued support.

Replied July 2024

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KC

Katherine C.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Long Term User

5

Overall, we have been happy with SV and will continue to use for the foreseeable future.

Ratings Breakdown

4
Ease of use
5
Customer support
4
Functionality
icon
Pros:
Smart Vendor is excellent at inventory management and POS ease of use. When we put in a ticket with their support staff, we are always happy with the interaction and service provided.
Cons:
We find the matrix setup tedious, in that, you cannot change ANYTHING once it's been created. Also when choosing items to upload to our website, there isn't a check all boxes option, so that can take some time as well.

Vendor Response

Thank you, Katherine, for your review of ACCEO Smart Vendor. We're pleased to hear that you find our system excellent for inventory management and POS ease of use, and that our support team has been helpful. We acknowledge your feedback on the matrix setup and website upload process, and we are continuously working to improve these areas. We're glad to have you as a long-term user and look forward to continuing to support your business. For any further queries, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for choosing ACCEO Smart Vendor!

Replied July 2024

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BO

Becky O.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Great system overalll!

5

Smart Vendor is a great, user-friendly system! It's easy to use and easy to train people to use.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
We love how user friendly the retail POS is - it's easy to train new employees on it.
Cons:
Creating reports can sometimes feel a bit cumbersome.

Vendor Response

Thank you, Becky, for your positive review of ACCEO Smart Vendor. We're pleased to hear that you find our retail POS system user-friendly and effective for training new employees. We acknowledge your feedback on creating reports and are continually working to improve this aspect. We're glad our system meets your needs and appreciate your recommendation. Thank you for choosing ACCEO Smart Vendor!

Replied July 2024

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ss

sam s.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

make it easier to use.

4

the product is ok. if you have a problem it takes for ever to get someone to help you. its a ok product need lots of fixing up.sorry that's my opinion.

Ratings Breakdown

3
Ease of use
2
Value for money
2
Customer support
4
Functionality
icon
Pros:
easy payment, and not on the cloud. you own the product.
Cons:
to many steps to closed the cash, to see inventory,

Vendor Response

Thank you, Sam, for your review of ACCEO Smart Vendor. We appreciate your feedback and are glad you find the payment process straightforward and value owning the product. We apologize for the issues you've experienced with closing cash and viewing inventory, as well as the time it takes to receive support. We have made several improvements and are continuously working to enhance our product and support services. For any further assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your input.

Replied July 2024

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RJ

Roger J.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Need modernization

4

Ratings Breakdown

3
Ease of use
3
Value for money
3
Customer support
3
Functionality
icon
Pros:
Great tool to be used in a small business operated by mom or dad, without the need of special customized report or screens. Very simple and limited.
Cons:
In 2023 this application should be more user friendly to access product and to generate reports, screens and menus need upgrades. Report writer is still in the 90's development.

Vendor Response

Thank you for taking the time to provide feedback on our application. We genuinely appreciate your insights as they help us improve our product. We're thrilled to hear that you find our tool beneficial for small businesses without the need for complex customization. However, we also understand your concerns about the user-friendliness, screen and menu upgrades, and the report writer. Your feedback is invaluable to us, and we are actively working to address these issues. In our commitment to providing a better user experience, we have a roadmap for improvements, including enhancing the accessibility of our products and modernizing the interface to meet the standards of 2023. We acknowledge that the report writer may feel outdated, and we are diligently working on ways to better meet the needs of our users. Your input is essential in guiding our development efforts, and we hope that as we make these enhancements, you'll find our application more intuitive and efficient for your business needs. Please keep an eye out for updates, and feel free to reach out with any additional suggestions or feedback you may have smartvendor.customersuccess@acceo.com . Once again, thank you for choosing our product, and we appreciate your valuable feedback in helping us improve. Manager, Customer Success ACCEO Retail Solutions

Replied September 2023

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RD

Robert D.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Overall Review of Smart Vendro

4

At first Acceo was great after COVID we dont know if Acceo is the right fit due to most products selling online and the integration is quite complicated compared to other POS systems.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
That everything can be tracked from PO# all the way through to a sale.
Cons:
There are features that are not available which other companies provide with there POS system.Every thing has to be developed and priced out.

Reasons for choosing ACCEO Smart Vendor

[sensitive content hidden] was the one to come to our company and demonstrate how Acceo would work best for us.

Vendor Response

We're glad to hear that you find our system capable of tracking everything from PO# all the way through to a sale. We understand the importance of comprehensive tracking in business operations. We apologize for any inconvenience you've experienced with features not being readily available. Your feedback is valuable, and we're constantly working to improve our system. If there are specific features you feel are missing, please let us know. We understand that the shift to online sales, especially in the wake of COVID-19, has posed challenges for many businesses. Integration can indeed be complex, and we're committed to simplifying this process to better suit your needs. We'd be happy to discuss your specific integration concerns in more detail. Your feedback is important to us as it helps us enhance our services to better meet the evolving needs of our customers. Please feel free to reach out to our support team at SmartVendor.CustomerSuccess@acceo.com to discuss any specific issues or requirements you have, and we'll do our best to assist you. Thank you for choosing us as your POS provider, and we hope to continue serving you effectively in the future.

Replied October 2023

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LO

Lacey O.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed March 2023

Great System

5

The customer support is amazing, they log onto your computer and get things fixed really quick, I really appreciate their customer support. The system is not very complex, so it's quick to learn for anyone!

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
I really like the inventory management and the ordering system, there are a few things I would change specifically for our store but I think most people would say the same.
Cons:
I don't love how much access staff can get, seems like it is an all or nothing access and I would prefer more options.

Reasons for choosing ACCEO Smart Vendor

seemed like the best fit for us at the time

Vendor Response

Dear Lacey, Thank you for taking the time to write a review for ACCEO Smart Vendor POS and retail management system. We are thrilled to hear that you are enjoying the inventory management and ordering system. It's great to know that our system was a good fit for your store. We understand your concern about staff access and would love to set up a call to discuss your needs. We appreciate your feedback and are constantly working on improving our system to provide more flexible access options. We would like to meet so we can take your feedback into consideration as we continue to develop and improve our system. Please contact smartvendor.customersuccess@acceo.com to book an appointment with the Customer Success manager to discuss. We are pleased to hear that you have had a positive experience with our customer support team. We are committed to providing excellent customer service and we are glad that we were able to help you quickly resolve any issues you had. Thank you for choosing ACCEO Smart Vendor POS and retail management system. We appreciate your business and hope to continue to provide you with the best service possible.

Replied March 2023

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Showing 1 - 10 of 32 Reviews

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