Aloha Cloud 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

Aloha Cloud

3.7

(224)

Pricing

Pricing available upon request

About Aloha Cloud

Aloha Cloud is an all-in-one cloud-based restaurant POS solution. With 6” built-for-purpose handheld devices, a user-friendly UI and fast merchant payout, operators can focus on running their restaurant, not their technology. Aloha Cloud customers benefit from the sustainability and industry-driving expertise of Aloha with offerings to manage the restaurant at every size and stage.

Aloha brings restaurants to life. As the industry-leading POS and management platform provider, Aloha has been built and refined by working with the best minds directly from the restaurant industry for over 30 years.

Aloha’s core capabilities include fixed and handheld POS, Aloha Order Direct for online ordering, loyalty, email marketing, robust reporting, and payment processing. With Aloha Essentials or Aloha Cloud, brands can choose between on-premise or cloud-based POS without sacrificing quality, functionality or 24/7 access to support.

Aloha POS features are designed hand-in-hand with customers, industry veterans and some of the most recognized usability experts to ensure that Aloha users can learn the system quicker, do their jobs faster and make fewer mistakes.

Aloha Cloud Screenshots

Aloha Cloud Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Contact NCR Voyix for pricing.

Pricing available upon request

Plan includes:

cloud-based point of sale
menu management
loyalty
email marketing
reporting
site management
payment processing
online ordering
advanced reporting
inventory management

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Aloha Cloud Features

Popular features found in Restaurant POS
Delivery Management
Electronic Payments
Inventory Management
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Separate Checks
Table Management
Tips Management
More features of Aloha Cloud
Billing & Invoicing
Email Marketing
For Food Trucks
For Restaurants
Online Payments
Order Management
Payment Processing
Restaurant POS
Sales Reports
Time Clock

Aloha Cloud User Reviews

Overall Rating

3.7

Ratings Breakdown

32%

35%

15%

Secondary Ratings

Ease of Use

3.9

Value for money

3.4

Customer support

3.3

Functionality

3.5

Hiro T.

Verified reviewer

Restaurants

51-200 employees

Used daily for free trial

Review source

Reviewed April 2021

Why NCR has this product?

Not sure why NCR has this product. But it is so different compare to NCR Aloha. Please do not think both are working together. They are totally separate products and cannot be integrated.

Ratings Breakdown

Ease of use

Previously 2

Functionality

Previously 5

Pros:

Easy. User friendly. It is ipad and cloud based. It does not need long time to understand how is the system work. A lot of integration.

Cons:

Subscription based. No flexibility of the payment gateway. Lacking features if you compare to Aloha NCR (the sister software). Because of the cloud based, I dont recommend it for busy environment who requires plenty POS and printers.

Jessica M.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Easy to use and deploy

Overall this is a great system. It is a little dated but it does allow you to do many things that other POS systems dont.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is amazingly easy to use. I love that it integrates with online ordering. It is user-friendly and the reports are in real time.

Cons:

I wish it was more updated looking. I wish you could change between screens without logging back in

Reasons for choosing Aloha Cloud

The ease-of-use and their long-term track record.

Julius K.

Verified reviewer

Civic & Social Organization

51-200 employees

Used other for less than 12 months

Review source

Reviewed July 2019

Aloha is simple and reliable

With Aloha POS we are able to receive high number of payments during our conferences with ease using various payment methods as opposed to the past when the process was slow and ineffective.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 5

Customer support

Functionality

Pros:

It is easily customisable to fit different industries we used it to accept conference payments while other people use it majorly for restaurants, it's affordable, works in almost all operating systems but not my Chromebook but works online so I have nothing to worry about, the design is user friendly.

Cons:

Learning how to use all the features effectively was a task but after I understood it I enjoyed it.

Patrick L.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Review of Aloha

Good - We enjoyed working with the local branch and helping us set up or system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to integrate with many other third party software companies was very important to us. We are anticipating scaling in size quickly over the next few years and didn't want to outgrow our system.

Cons:

None - we are happy with the software. We would perhaps like more training so that we can fully utilize parts of the software that we may not know exist.

Reasons for choosing Aloha Cloud

Our partnerships with other companies already established with our parent company.

Justin R.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2023

A review of NCR from a long time user

NCR support is generally very good but the software has a huge learning curve. That said once you learn it, it is unlikely to change.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aloha POS is like one of those giant old swiss army knife. Sure you only need a knife but it also has this and that. For when you need them.

Cons:

Given the size and base of Aloha its a slow to move monolith and thus feature implementation is limited and slow. For example customizing the button colors on the digital POS screen is only implemented in select cases.

Tom B.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

NCR Silver is OK

It’s ok, some things could be better or more functional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, setting up items and changing items.

Cons:

Lacking certain helpful features like being able to use 2 iPads and ring out on one.

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Stable System with Accessibility

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We installed this in iPads in our store. System works fairly well. Can access real time from mobile to check in.

Cons:

Sometimes the interfaces can get glitchy. Reboots required.

Verified

Reviewer

Food & Beverages

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

POS system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nice graphs, tracking of sales, ease of use.

Cons:

Constantly resetting, too many updates, customer service should be better.

Verified

Reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Easy to use software!

It makes placing orders for customers so easy because everything is right in front of you on the screen. We are able to take multiple orders at once with this software.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that it's so easy to navigate through the different pages and areas of the software. Everything so self explanatory on the different pages that training someone on it is a breeze!

Cons:

I dont like that the software freezes up multiple times a week. When it acts up on one tablet, its messed up on all of them. That can be very inconvenient at times.

Verified

Reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

NCR SILVER