CAKE POS 2026: Benefits, Features & Pricing

Wondering if CAKE POS is right for your organization?

Our Restaurant POS Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CAKE POS

4.6

(521)

Pricing

Starting at $69.00 per month

About CAKE POS

CAKE provides a comprehensive and easy-to-use POS designed specifically for restaurants. The software benefits independent restaurant owners who want to replace their current POS or don’t have a cloud-based system, as well as small to mid-size chains looking to extend the service of the existing POS system. CAKE offers an array of features to simplify restaurant operations and improve efficiency.

CAKE's offering includes tools such as CAKE Point of Sale - with which restaurant staff can easily place and modify orders - CAKE Pay, and AI Reporting, which help streamline payment processing and provide actionable insights into business performance. Additionally, CAKE Pop handheld devices and kiosks enhance flexibility in order taking and payment processes, while the Loyalty Rewards Program fosters customer retention. With CAKE's integrated online ordering capabilities and curbside pickup, restaurants can eliminate digital walkaways, send order updates to customers, and avoid pricey commission fees from third party delivery providers.

The system also offers hardware components like the Payment Cube and Thermal Printer to support various transactional needs. CAKE’s Payment Cube can ac...

CAKE POS Screenshots

CAKE POS Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Essentials

$69.00

flat rate, per month

Plan includes:

POS Station
POS Software
Menu Management
Cloud-based Reporting
QR Code Payments

Plus

$125.00

flat rate, per month

Plan includes:

Online Ordering
Gift Cards

Pro

$295.00

flat rate, per month

Plan includes:

Guest Manager
Email Marketing
Loyalty

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

CAKE POS Features

Popular features found in Restaurant POS
Delivery Management
Electronic Payments
Inventory Management
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Separate Checks
Table Management
Tips Management
More features of CAKE POS
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Barcode Recognition
Barcode/Ticket Scanning
Bar Tab Management
Billing & Invoicing
Cash Management
Clock In/Out
Contact Database
Contact Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Categories
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Estimate
Delivery Tracking
Discount Management
Dynamic Pricing
Electronic Signature
Email Marketing
Employee Management
Food Delivery Dispatching
For Bakeries
For Bars/Clubs
Forecasting
For Restaurants
Geographic Maps
Geolocation
Gift Card Management
Inventory Control
Inventory Tracking
Kitchen/Menu Management
Labor Cost Calculator
Labor Cost Reporting
Live Tracking
Location Tracking
Menu Builder
Mobile Alerts
Mobile Booking
Mobile Payments
Multi-Channel Marketing
Nutrition & Ingredient Labels
Offline Access
Online Payments
Online Reservations
Ordering Automation
Order Management
Order Processing
Order Scheduling
Order Tracking
Payment Processing
Performance Metrics
Point of Sale (POS)
Point of Sale (POS) Integration
Price/Margin Management
Product Catalog
Production Management
Promotions Management
QR Codes
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Receipt Management
Recipe/Formula Costing
Reporting/Analytics
Reporting & Statistics
Reservations Management
Restaurant POS
Sales History
Sales Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
SMS Messaging
Split Checks
Status Tracking
Stock Management
Third-Party Integrations
Time Clock
Transaction History
Wait List Management
Website Personalization

CAKE POS Integrations

Paytronix

Restaurant365

PayPal

7shifts

Xero

QuickBooks Online Advanced

See all 12 integrations

CAKE POS User Reviews

Overall Rating

4.6

Ratings Breakdown

76%

15%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.6

Functionality

4.4

JEFF W.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Reviewed November 2023

Overall a Good Product with Excellent Customer Support

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Previously 4

Pros:

The customer support staff has always been great. I have been a CAKE user for 6 or 7 years now. I spent 3 Hours on the phone yesterday with [sensitive content hidden] , who informed me at the end of the call that he was supposed to get off work at 4pm. I called at 3:55pm and he gave me his best efforts, a great attitude, and he genuinely wanted to help me troubleshoot the issues we were experiencing. The only reason I am writing this review is to give [sensitive content hidden] a shout out!

Cons:

There are a few fundamental aspects that most restaurants do, such as happy hour, and CAKE is not designed well for special pricing without creating duplicate items with the discounted prices, and a "happy hour" menu separate from the standard POS menu. It works, but it would be better if an item could have multiple prices based on certain times of day.

Reasons for switching to CAKE POS

The local company that serviced this POS closed (maybe?) and we wanted to make a change. We liked that CAKE was cloud based and we wouldn't need to purchase a server (expensive) to run the system.

Angela K.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

The Customer Support and my Account Manager, [sensitive content hidden] are Amazing!!

I’ve been very satisfied with the ease of use for the employees.the availability to access from anywhere on any devices is amazing. Above all the support we get from the staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support we get from the Cake staff. The help line always picks up for the staff with issues and are very helpful. [sensitive content hidden], my Account Rep in particular is someone who irreplaceable to our success. We have had CAKE for 8 years and she has been by far the most attentive. I would be lost without her help programming our online menu, replacement equipment and payments.

Cons:

The integration for online ordering and delivery apps need work. I wish it was easier to adjust multiple items and modifiers at one time. The employees also preferred the larger screens of the older models as they are easier to see/use.

Reasons for switching to CAKE POS

Sysco was representing the product at the time

Vendor Response

Hi Angela - thank you so much for taking the time to share this. We’re really glad to hear how supported you’ve felt over the years. Our support team and account managers put a lot of care into showing up when it matters, and it means a lot to hear that it’s made a real difference in your day-to-day operations. We also appreciate the candid feedback on online ordering, modifiers, and hardware preferences. That kind of input is exactly what helps us continue improving the product. Thanks again for being a long-time CAKE customer and for trusting us with such an important part of your business.

Replied February 2026

Scott A.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Best POS out there

Extremely satisfied with software ,hardware and support.All the way around great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 4

Pros:

Ease of use for the staff and to load new items

Cons:

Time clock dose not have mandatory launch breaks.

John Z.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Great customer support always from [sensitive content hidden]

I can't say enough good things about [sensitive content hidden]! She is an absolute gem at Cake. Every time I have an issue or question, she's there to handle it with grace and efficiency. What really stands out is how quickly she answers my calls—it's as if I have my very own personal assistant! [sensitive content hidden] goes above and beyond to ensure that everything is sorted out promptly. Her warm demeanor makes every interaction pleasant, and her expertise is evident as she addresses my concerns with ease. It’s truly a relief to know I can rely on her for support. If you’re looking for someone who is dedicated, responsive, and just downright wonderful, [sensitive content hidden] is the person you want. Thank you, [sensitive content hidden], for making my experience with Cake so much brighter!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

System is very easy to use, it’s very simple to train new employees on it. The online ordering is great

Cons:

Nothing there’s nothing at all I don’t like about it however the new cake pop was not all that great

Vendor Response

Hi John, Thank you so much for taking the time to share this review. We really appreciate the kind words and the trust you’ve placed in CAKE over the years. Hearing that the system is easy to use, simple to train on, and that online ordering has been a strong part of your experience means a lot to our team. We’re especially grateful for your feedback around support. Providing responsive, reliable help is something we take seriously, and it’s great to know that when questions come up, you feel supported and taken care of. That peace of mind is exactly what we aim to deliver. We also appreciate the honest note about CAKEpop. Feedback like this is important to us and helps guide ongoing improvements to our hardware and overall experience. Thanks again for being part of the CAKE community and for your recommendation. We’re glad to be a partner you can rely on.

Replied January 2026

Verified

Reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

User friendly POS for restaurants

We loved Cake overall. We had tried other systems and Cake was just the easiest to use and train employees on. That saved time in training saved money and made for less interruption in the work flow for others while a new employee was training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We loved the modern look and ease of use. Many other POS systems for restaurants are outdate and cumbersome. Training on Cake took minimal time because of how intuitive and customizable everything is. Display has large, colored tile buttons like a smart phone or tablet, and the menu layout makes sense for the needs of a restaurant.

Cons:

Our business had both restaurant and retail and Cake POS was not incredibly conducive to retail management. The inventory tracking was set up more for food industry, not for retail SKUs. It did not have a scanner built in, items had to be searched for and clicked on.

Reasons for choosing CAKE POS

The customer service was a small factor, but the real benefits was the functionality of the product and ease of use. Cake is incredibly user friendly, making training simple and quick.

Reasons for switching to CAKE POS

We switched because of the available features and reporting, ease of use, and cost. Cake made more sense for us in all those areas.

Tara S.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed January 2025

A++++++++++

Actually some of the best customer service I've had very helpful when above and beyond

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So incredibly helpful and followed up! Extremely patient

Cons:

I hate that I am not able to make the cash out or cash in slips longer. I also don't like the fact that I can't separate when I do reports comparing Mondays through the year versus like say Sundays through the year I want to be able to compare days

Reasons for choosing CAKE POS

On boarding was pretty easy, had alot of assistance making menu up

Reasons for switching to CAKE POS

Needed an Updated system, easier to use then previous

Vendor Response

Thank you for your amazing review. We're so happy to hear that our customer service exceeded your expectations. We truly appreciate your feedback about the cash in/cash out slips and the ability to compare days on reports—these are definitely helpful suggestions that we will take into consideration as we continue to improve the platform. We're thrilled to hear that the onboarding process was smooth and that you found the system easier to use than your previous one. Thank you again for choosing CAKE POS. If you ever need further assistance or have more feedback, we're always here to help.

Replied January 2025

Jodi T.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed November 2024

Not Easy to Upgrade - Be Prepared for Hours of Installation Time

In general we have always like CAKE. It is a serious pain though whenever we upgrade. Our technical representative, Ayodell was absolutely amazing and patient through our 8 hour ordeal we went through to get our upgraded POS stations installed and working.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the reporting functionality and the ease of use of the system.

Cons:

The network setup. The fact that we have to replace perfectly good equipment with new expensive equipment when we upgrade to newer versions. I also do not think it is good business for CAKE to not have any local support. A customer should not have to be responsible for being tech savvy to the level you are required to be in order to install new equipment.

Reasons for choosing CAKE POS

Cake was more cost effective than the others.

Reasons for switching to CAKE POS

At the time, FOCUS did not have online reporting. Cake did and was easy to use and cost effective.

Vendor Response

Thank you for sharing your honest feedback, Jodi. We're thrilled to hear you enjoy CAKE's reporting functionality and ease of use—that’s what we strive for. We understand your concerns about the network setup and the challenges you faced during the upgrade. While our goal is to make installations as seamless as possible, we're sorry to hear it took longer than expected. Your input helps us refine our processes, and we're actively working to improve our upgrade and support experiences. We're also glad Ayodell provided exceptional support during your upgrade—that dedication is what our team is all about. Thank you for sticking with CAKE and for trusting us to support your business needs. If you have further concerns, feel free to reach out—we're here to help.

Replied November 2024

Aleeshia M.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Reviewed October 2024

Happy Customer

Great from start to current day. We've been with Cake for over a year and are pleased!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, the customer service is phenomenal and low cost.

Cons:

Google doesn't allow me to setup my order link. It kicks it out saying we're closed or unable to accept orders.

Reasons for choosing CAKE POS

Customer Service from the 1st initial inquiry was beyond great.

Vendor Response

Thank you so much for your kind words and for being a loyal customer for over a year! We're thrilled to hear that CAKE has been easy to use and that you've had great experiences with our customer service team—your satisfaction means the world to us! Regarding the issue with Google, we’re sorry to hear about the trouble you’ve experienced with setting up your order link. We’d love to help get that resolved for you! Please reach out to our support team, and we’ll assist in getting everything sorted out so your customers can place orders without any issues.

Replied October 2024

Billy W.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2024

GREAT POS AND CUSTOMER SERVICE

I used Cake at a previous restaurant when I moved the sent to Maliek Walkins in customer service. Great rep for Cake he walked me through a few things and was actually helpful. Didn’t act like he wanted to rush me and explained everything to me.I have used some of the other POS systems this is by far the easiest I have dealt with I did my own menu and installed everything myself.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like being able to input items on the POS.And not having to use my laptop every time I want to run a special or change a price.I really like that you can actually call customer service when you need help and someone actually answers quickly!

Cons:

There is much I don’t like about the POS.

Reasons for switching to CAKE POS

Didn’t like having to use a back of the house computer all the time for every little change

Vendor Response

Billy, thank you for your review! We're thrilled that you find CAKE easy to use and appreciate our responsive customer service. It's great to hear that Maliek was helpful and took the time to assist you. We're here to make your experience as smooth as possible. Welcome to CAKE! 🍰

Replied August 2024

Mohamed J.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Cake is King

My overall experience was pretty good with Cake POS. [sensitive content hidden] was instrumental in making sure our transition was smooth.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface because it’s very intuitive. And the support is pretty good too. And they offered me pretty good rates for merchant services.

Cons:

I don’t like that the cutoff time for next day funding for credit cards is at 9:00PM because we close our restaurant at 9:30PM.

Vendor Response

Hi Mohamed, thank you for the review and for choosing CAKE. We’re glad to hear the interface has been intuitive for your team and that our support and merchant rates have been a positive part of your experience. Making the transition smooth is always the goal, so it’s great to hear that came through. We also appreciate the feedback on next-day funding cutoff times. We know later operating hours are common in restaurants, and input like this helps inform how we continue to improve payments and funding options. Thanks again for taking the time to share your experience. We value your partnership and are glad to have you as part of the CAKE community. — The CAKE Team

Replied January 2026

Showing 1 - 10 of 521 Reviews

See All Reviews