CStoreOffice 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CStoreOffice

3.8

(33)

Pricing

Starting at $149.00 per month

About CStoreOffice

CStoreOffice is a cloud-based inventory management solution by Petrosoft that helps businesses to keep track of their inventories and manage other back-office operations.

CStoreOffice helps managers to eliminate dead inventory, manage shrinkage and spoilage, offer promotional opportunities and control implementation time and costs. The solution helps users to automate data-entry routines, maintain pricing consistency and manage overstock and out-of-stock situations.

CStoreOffice supports integration with Petrosoft's point of sale (POS) and make to order (MTO) systems and various third-party accounting and POS partners such as Verifone, NCR, Wayne, Bulloch and Gilbarco. It also offers a mobile application that helps retailers to connect with their stores and retail chain data remotely.

Services are offered on a subscription basis that includes support via phone, email, livechat and other online resources.

CStoreOffice Screenshots

CStoreOffice Pricing and Plans

Starting price: $149.00 per month

Free Trial

Free Version

Basic

$149.00

flat rate, per month

No plan information available

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CStoreOffice Features

Popular features found in Convenience Store
Barcode/Ticket Scanning
Commission Management
Customizable Reports
Discount Management
Fuel Management
Inventory Tracking
Lottery Management
Loyalty Program
Mobile Access
Multi-Location
Reporting & Statistics
Third-Party Integrations
More features of CStoreOffice
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Barcode Recognition
Billing & Invoicing
Cost Tracking
Customer History
Electronic Payments
Employee Management
Forecasting
For Retail
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
IoT Integration
Merchandise Management
Mobile App
Order Management
Order Processing
Point of Sale (POS)
Price/Margin Management
Product Identification
Promotions Management
Purchase Order Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Receipt Management
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
Sales Order Management
Sales Reports
Sales Trend Analysis
Search/Filter
Stock Management
Supplier Management
Vendor Managed Inventory

CStoreOffice Integrations

QuickBooks Online

SAP Business One

CStoreOffice User Reviews

Overall Rating

3.8

Ratings Breakdown

55%

18%

Secondary Ratings

Ease of Use

3.8

Value for money

3.7

Customer support

3.7

Functionality

3.8

monti S.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

Great back office system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the cstore mobile app as it updates me about my store sales/profits real quick

Cons:

Adjusting pricing can be confusing sometimes.

Vendor Response

Thank you so much for your positive review! We are very happy that you are satisfied with CStoreOffice and hope you have a great day.

Replied November 2022

Felisha C.

Verified reviewer

Consumer Services

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed July 2024

Love this program

10-10 Petrosoft brought us into this century!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

New ways to view my inventory and manage my invoices makes me more efficient at my job.

Cons:

While using petrosoft since February I have not found any.

Reasons for switching to CStoreOffice

Ascend is no longer supported it was broken.

Nichola M.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

CStore Office Review

I have been working with CStore Office for over 11 years. I am still trying to learn all of the ins and outs on how to work the program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This back office works well for our store. It's pretty easy to work with every day. Customer support is great when I call. Working with the Retail 360 app has improved our inventory management and made writing off products much easier.

Cons:

When there is a problem, you have to call. You no longer can put in your own ticket. There isn't a way to respond to a ticket once one is put in. I feel there is a lack of communication when a ticket is in and you are waiting for a response. The retail 360 app can be confusing at times with the different piece sizes (single, case, etc.) It is hard to maneuver to get the cost, retail, vin numbers set up through the app. It would be great if someone could actually come to your location and walk you through many of the moving parts that Cstore offers. The training classes I feel work well for beginners, but once using the system - I am sure there are better ways to do the work. Having someone physically show you in your location would be great.

Devin H.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2024

An honest review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not a whole lot but my frame of comparison if 7 Elevens back office software which light years ahead of this.

Cons:

The Kickstarter pricebook was north it's value. The training was also not very in depth and the training you pay for in the success package you can get for free through the university. The only difference is you get to ask questions. There was no practical application of the training. Such as a live MOD day.

Fredda D.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

My CStore Experience

Over all my experience with CStore has been a great learning opportunity. It teaches you in a way that makes you want to learn more. It is indeed a great way to manage anything that comes in and goes out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very fast and easy to learn. Even if you don't fully understand the usage of it, the Help Icon that comes along with it makes it easy. There are a lot of items that I was unaware of until I contacted Customer Support and they helped me understand some of the meanings behind the notifications. I love how it breaks down, as far as credits, payments, promotions, problems and any other changes that may occur.

Cons:

The thing that I like least about Cstore is the ads that sometimes pop up that has nothing to do with the company.

Amber J.

Verified reviewer

Retail

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Retail without C-Store Office? NEVER!

The applications and capabilities that Cstore has are awesome. The universe is great for those who like to explore on their own. There are so many things the whole system can do, and they are continuously working on expanding and improving.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support is unmatched. From day one they have been there every step of the way, willing to help and answer all questions step by step. The inventory management is awesome as well.

Cons:

Not a huge fan of the AI prompt, only because I am old school and just starting out with getting comfortable with AI.

Khurshed I.

Verified reviewer

Consumer Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Amazing Team!

Amazing, The only concern is grouping the sites on their home page. Which should be getting completed in sorting by state and cities soon.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] from C store office made our huge take over seamless. It was hard for us to determine what time would be good for new install but on the same day, [sensitive content hidden] had made time for us helping multiple customers at once making it possible for us be online on the same day. Thank you so much for their entire team to make it a fast tracked last moment changes on our end and they adapted to all making it super easy transition for us.

Cons:

The only concern remains the grouping of sites on home page. So its easier to clean up the home page.

kajal p.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

[sensitive content hidden] best best member for implementation team member

Cstore office is successful because of great team working with customers . [sensitive content hidden] is best and assesst for petrosoft . he is very knowledgeable person . I always count him any issue i have related to petrosoft . he is always ready to help .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

customer service / software / easy to use fantastic [sensitive content hidden] is best member from petrosoft team. he is very knowledgeable, always helpful so nice and kind and he goes beyond to fix the issue.

Cons:

nothing . i like everything about Petrolsoft. software / tech/ customer service/ inventory/ mobile

Jodi D.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2024

CStore is next level

I use it everyday and it has made things much easier at work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Accessibility is great, the inventory control has been awesome for us to refer to

Cons:

Internet issues ads the only problem we have run into

Brian F.

Verified reviewer

Oil & Energy

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

Extremely Disappointing

I would describe it as very frustrating. What should have taken 2 - 3 months has taken 11 months and we still do not have a functioning price book to work with in C-Store Office. Each representative we've worked with at Petrosoft has lacked any ownership in our company. Overall, extremely poor customer service, lack of timely follow up, a constant change in personnel and ultimately they did not deliver on the Professional Services outlined in the contract. Now we have to fight them to reimburse our for the funds we paid upfront. We can't work with this company anymore as we don't have any confidence that they can or will support us in the future. So, essentially we never even got to the point of going live with the software. It has been nothing but a fight from the beginning and I would urge anyone considering this company to do their due diligence.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software itself seems to function just fine.

Cons:

The software itself seems to work just fine. It's the service from the people that brings down the product.

Vendor Response

Hi Brian, We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you. We look forward to speaking with you and working towards earning back your business.

Replied November 2019

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