Flipdish 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Flipdish

4.8

(112)

Pricing

Starting at $99.00 per month

About Flipdish

Flipdish is an all-in-one POS and restaurant management system powering thousands of restaurants and takeaways around the world.

Make life easier by streamlining operations with an intuitive kitchen display system, inventory management, powerful reporting tools, driver tracking, payroll management and more. Grow your business with digital ordering solutions like web, app and kiosks, and earn more money with the help of our marketing specialists.

Flipdish gives you the tools you need to build your online brand, drive revenues and increase customer loyalty and satisfaction.

Find out more about what Flipdish has to offer. Head over to their website today

Flipdish Screenshots

Flipdish Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

per feature, per month

No plan information available

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Flipdish Features

Popular features found in Online Ordering
Online Ordering
Online Payments
Order Management
Point of Sale (POS) Integration
More features of Flipdish
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Barcode/Ticket Scanning
Billing & Invoicing
Cash Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Reports
Data Import/Export
Delivery Management
Delivery Tracking
Discount Management
Dispatch Management
Electronic Payments
Forecasting
For Food Trucks
For Restaurants
Geolocation
Inventory Management
Inventory Tracking
Kitchen/Menu Management
Labor Cost Reporting
Loyalty Program
Menu Builder
Mobile Access
Multi-Channel Marketing
Multi-Language
Multi-Location
Order Entry
Order Scheduling
Order Tracking
Payment Processing
Performance Metrics
Point of Sale (POS)
Price/Margin Management
Promotions Management
Purchase Order Management
Purchasing & Receiving
QR Codes
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Receipt Management
Reporting/Analytics
Reporting & Statistics
Restaurant POS
Returns Management
Routing
Sales Reports
Sales Tax Management
Sales Trend Analysis
Separate Checks
SMS Marketing
SMS Messaging
Social Promotion
Split Checks
Status Tracking
Stock Management
Table Management
Third-Party Integrations
Time Clock
Transaction History
Website Personalization

Flipdish Integrations

Google Analytics 360

Meta for Business

DoorDash for Merchants

Maitre'D

Vromo

Zapier

See all 8 integrations

Flipdish User Reviews

Overall Rating

4.8

Ratings Breakdown

89%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.7

erika b.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

review

I always satisfied, the staff is just lovely

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use and very helpful staff, always there

Cons:

we receiving order for our other branch store and it is confusing

RUTH D.

Used daily for more than 2 years

Review source

Reviewed April 2018

I find Flipdish to be a great company with excellent customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very user friendly and easy to navigate. I like that I can reconcile the daily reports to our shop sales for the accounts. The software allows me to have a good overview of the sales per our stores on a daily basis which is important for my accounts reconciliations. The reports also help to look at key trends in the order history. The reports show individual shop sales separately which is very useful. If I have any problems or queries with the software, the customer service team are excellent and always respond back to my queries promptly. The customer service follow through is excellent and the team are always friendly and helpful.

Cons:

I generally don't have any major issues with using the software. Overall, I find it to be very user friendly and good to use. What I like least about the software is the large size of the excel export files on the back office. The CSV export file can be quite large with a lot of columns and data that I don't use. This can sometimes be cumbersome to filter and sort to get the information out that I may need for reconciliation purposes. This is the only negative that I have on the usability of the software and the export reports.

Vendor Response

Hi Ruth, Thank you for taking the time to leave such a positive review of Flipdish. It's terrific to read how powerful you find the reporting functionality to be for Bombay Pantry, allowing you to view sales by stores and key trends in order history. Thanks for sharing your feedback, it is constructive feedback like this which helps us to continue to improve for our customers. We are planning many updates to our reporting this year which we think will continue to add value for you. If there's anything I can do to make your experience even better, please do not hesitate to get in touch. Best wishes, Heather Customer Success @ Flipdish

Replied May 2018

Jim C.

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Ginos diner

Never had a problem that they didn't fix or couldn't fix for me , their service is top standard

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So staff friendly and reliable and complete package for customers

Cons:

Nothing this software is easy to use and reliable

Mark T.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Great Product to ween away from Third Party Services

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I love about this product is its user friendly portal and customer insights. The tools Flipdish offers allows companies to understand customers analytics. Flipdish staff very knowledgeable on various promotions/campaigns a restauranteur can offer. The customer retention as well as the push notifications for customers is an ingenious way of converting customers back from third-party services. And lastly, but most importantly, partnering with flipdish allows a restaurant access to one of the most important parts of any business: Customer data Yes - you read that part correctly. You have access to your customer data for your own marketing No longer do you need to depend on third party services (uber, doordash, etc) who "claim" to extend your reach to new customers.

Cons:

There is nothing I can say that is negative about this company, nor its services

Reasons for switching to Flipdish

No longer will I, as a restauranteur, stand to depend on these other services who cannot guarantee the quality of my product. Whilst incurring upwards of 30% of the cost. No longer will I make high-quality products for my customers, just to lose money.

Vendor Response

Hi Mark, thank you for your 5 star review! It's awesome to hear you're finding Flipdish a great product to ween away from third party services - we've helped so many of our customers all over the world do this. Our knowledgeable staff are certainly a key part to helping you realise that goal. We look forward to continued success together. Regards, James, Co-Founder @ Flipdish

Replied December 2019

annamaria F.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

APP online ordering

Professional. Would like more feedback on the current negotiations of fees and charges. Tablet version of the terminal would be more ideal!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its a stand alone APP linked to website online ordering. Customer friendly and operational friendly. Once its plugged in and broadband working it runs smoothly. Allowed make changes by emailing or calling customer care. Up to date technology for customer and user satisfaction.

Cons:

Unable to make changes through portal access. Unable to upload images from back office. Integration is all at a cost. Commission rates should be more competitive.

Reasons for choosing Flipdish

Flipdish is our own APP. Can be integrated with our existing software at a cost. Customer response is more accessible and easier to communicate with the company. Customer service is available at all times. Menu changes are a call or email away. Feedback with Manager as to how optimise the APP are on constant especially when need to resolve a problem.

Verified

Reviewer

Restaurants

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2023

Stay well clear of these scoundrels!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

My advice stay well clear from this company called “Flipdish” Completely destroyed our established restaurant, nothing works seamlessly as they promised before signing up. No one takes responsibility and you’ll have to deal with all their technical issues yourself, Such a stressful experience, wish I had never signed up.  I had to just quit after investing in their start up fees and overpaying paying for tablets and printers, I had been dragged along for over two months with lies, what a relief to leave Flipdish.

Reasons for choosing Flipdish

Jade O.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Excellent support and customer service

Our website and online ordering is powered by Flipdish

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is excellent; issues I have had in the past have been responded to in a friendly and helpful way, especially by a very efficient [SENSITIVE CONTENT HIDDEN]. Many previous concerns such as daily sales printouts etc have been addressed with the introduction of a new flipdish terminal that makes everything very straightforward now.

Cons:

There are one or two small things we would like updated, such as subtotal on order receipts before discount so we can check against till readout, but as Flipdish have been generally very responsive to feedback we're hoping to see small tweaks like this soon.

Vendor Response

Hi Jade, thank you for your 5 star review, and kind words. It genuinely delights be to hear you say that we have excellent support and customer service, as this is something we are very passionate about at Flipdish. It's also great to read that our new Terminal has solved many issues for you - that is exactly what good technology should do. As you say, we will continue to listen to and act on our customers' feedback, so thank you for taking the time to give it. Best wishes, Heather, Global Head of Customer Success @ Flipdish

Replied March 2020

Neil C.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Perfect takeaway app

Without question the best part of Flipdish is their customer service, and ease of access to that service. Superb from start to finish and you’re treated like you matter and not just another client. The app itself has 100% uptime and I haven’t received any negative customer feedback about it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility and speed at which items can be added / removed to the menu, and instant push notifications are brilliant for directly communicating with customers.

Cons:

A personal dislike for me is that I am not a fan of how the menu is laid out and that the menu is automatically collapsed. That means when a customer adds something, and you go back to the menu, you’re doing a lot of scrolling. A better solution to my mind is having menu subtitles a customer can click on, which opens / closes that section of the menu.

Vendor Response

Hi Neil, wow, thank you for calling us the "perfect takeaway app"! What a glowing recommendation. If we can help at all, please let us know. Best, Heather, Head of Customer Success @ Flipdish

Replied June 2019

Verified

Reviewer

Financial Services

11-50 employees

Used other for less than 12 months

Review source

Reviewed January 2019

Flipdish amazing support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of implementation and customer solution support is super user friendly

Cons:

Needs more local language solutions, albeit I understand these are being addressed

Vendor Response

Hi, Thank you for your 10/10 rating. I'm glad to read you found Flipdish easy to implement, and that the customer support is super user friendly. I will be sure to pass that feedback onto to the team. You mentioned you would like more local language solutions - I would love to learn more about that. Could you leave your suggestions with our product team here: https://flipdish.featureupvote.com/, as we are always looking for ways to improve our service. Regards, Conor, CEO @ Flipdish

Replied June 2019

Verified

Reviewer

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed March 2018

It was great ... I am happy and satisfied

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy how u can get it and start to use it immediately and so handy. I use that software weekly.

Cons:

I am fine with it. I dont have any like least to say... for the moment. I hope it get used and turn to be a dialy user.

Vendor Response

Hi, Thanks for your 5 star review! I am delighted to read that you are happy and satisfied with Flipdish, particularly with how easy it is to use. Let me know if there's anything else I can help you with! Thanks, Heather Customer Success @ Flipdish

Replied May 2018

Showing 1 - 10 of 112 Reviews

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