GoTab POS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GoTab POS

4.7

(53)

Pricing

Pricing available upon request

About GoTab POS

The GoTab is more than a point-of-sale (POS) system. GoTab helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address substantial inefficiencies that continue to plague the hospitality and retail industry. Featuring a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), GoTab also includes a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab’s platform empowers every guest and staff member to make the most sensible, convenient choices for their scenario while maintaining appropriate controls.

GoTab creates measurable benefits for its operators, driving increased spend while reducing operating costs. GoTab operators’ guest spend per labor hour (SPLH) of $83 is 84% above the industry median. Moreover, GoTab operators spend an average of 14% less on labor than standard industry benchmarks typically adding an additional 4% to the bottom line.

Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing.

GoTab POS Screenshots

GoTab POS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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GoTab POS Features

Popular features found in Restaurant POS
Delivery Management
Electronic Payments
Inventory Management
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Separate Checks
Table Management
Tips Management
More features of GoTab POS
Accounting Integration
API
Barcode/Ticket Scanning
Gift Card Management
Point of Sale (POS)
Reporting & Statistics
Restaurant POS
Sales Reports
Third-Party Integrations

GoTab POS Integrations

Paysafe

MarginEdge

Stripe

Klaviyo

Stayntouch PMS

Craftable

See all 30 integrations

GoTab POS User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

17%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.5

Jason W.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

GoTab A modern solution for todays hospitality challenges

Working with GoTab has been refreshing. While a smaller company, they have provided me tremendous support and have been very responsive to our feedback and suggestions for improvement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GoTab’s point-of-sale (POS), kitchen display system (KDS) and entire restaurant commerce platform helps us server our guests better and run our business more profitably than ever. Instead of requiring us to purchase or lease proprietary hardware on a single operating system, we have the flexibility to run everything in a Windows environment with the hardware we choose.

Cons:

It’s still a developmental platform and the hardware can be better. With that said, they have continuously improved the system, the functionality, and listen to feedback.

Reasons for choosing GoTab POS

Integration of QR code dining as well as traditional POS functionality.

Reasons for switching to GoTab POS

Wanted a company that was innovative and progressive to providing a more modern approach to the hospitality industry.

Vendor Response

Jason! Thanks so much for your review! We are thrilled to be your partner in this and look forward to continue serving your business!

Replied December 2023

Julie T.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed September 2024

Fan of Go Tab!

We were an early adopter and our experience has been very good. They have consistently updated their features and made improvements though out the time (3+ years) we have been with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, customer support, accuracy of guest entered orders, daily reports

Cons:

The Cash sales "processor" is difficult to maintain. Limitation of choice of mobile credit card swipers

Reasons for choosing GoTab POS

Cost! To many hidden fees, contracts! Their Sales approach and clarity in explaining the benefits, plus great communication throughout the sales cycle

Reasons for switching to GoTab POS

We needed to be more agile and having a QR code based ordering system fit our needs perfectly

Andre H.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for more than 2 years

Reviewed August 2022

The GoTab POS Is Great For Affecting Labor Costs & Efficiency Of The Guest Ordering Process

It also allows our Service Team to take care of a strong flow of traffic in a large venue. Once guests understand how to order on and navigate the GoTab POS it is convenient for speeding up the ordering and delivery process. It also can positively affect labor costs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is solid at allowing guests to control the pace of their own experience. It also allows our Service Team to take care of a strong flow of traffic in a large venue. Once guests understand how to order on and navigate the GoTab POS it is convenient for speeding up the ordering and delivery process.

Cons:

The system needs to be made much cleaner for the end user. It's functionality is difficult for some guests to use, especially without a thorough explanation. Also, reporting functions for the Management Team could be enhanced.

Mark W.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Foodhall POS

Fantastic support, real operators supporting every step of the way. Incredibly useful and good product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fantastic for food markets. We're able to setup this up so that guests can order from multiple vendors at once on the same digital order. Excellent API to connect to and allows tools like Tenzo for reporting to connect seamlessly

Cons:

No major cons, great onboarding team and support. Nothing that comes to mind on what they could have done better

Nicholas S.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for less than 12 months

Reviewed January 2024

Gotab a very good POS with only minor issues

overall the positive and support have been great. Having a dedicated rep when we signed up to have monthly/weekly meetings made the transition one of the easiest I have done (I have done 3 now).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The POS itself does everything you want it to and sometimes more. Support has been great. They have chat, Call, and email, and 99% I get a quick response, and phone support is almost always answered or a quick call back. We mainly use it for the POS and the KDS (food truck) and for that purpose it is great. I also like the east of Hardware. I was largely able to use my previous hardware (tablets) and the new CC readers they have are much more affordable. This is very useful when doing off-site events

Cons:

We have had some issues with the credit card machines freezing up. A quick reset always fixes it but shouldn't happen. Support has been very receptive to helping us fix this.

Reasons for choosing GoTab POS

cost,

Reasons for switching to GoTab POS

They wanted to charge a monthly fee and many of the promised features did not happen

Miles K.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Overall great for the restaurant / venue that just needs a little more flexibility.

Overall I really love the experience GoTab provides. They have been so helpful in developing the needs of our unique venue. I would recommend to anyone that

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility of what the system can do is incredible. There is no other system out there that allows you to really customize the set up can change things on the fly. It is prefect for venues that offer more than just meal service. I would suggest to any brewery that is often pivoting their service model.

Cons:

We still run into daily hiccups that sometimes can not be explained. If development stays at the same rate that it has been on I would imaging things smooth out sooner than later!

Reasons for choosing GoTab POS

The flexibility of specific menus and zones

Reasons for switching to GoTab POS

Aloha is outdated and no longer supported our service needs as we have shifted service models post Covid.

Gregg F.

Verified reviewer

Restaurants

1001-5000 employees

Used daily for more than 2 years

Reviewed August 2022

GoTab

Overall we are incredibly satisfied with GoTab. The customer service is best of class. Feature requests are responded to in a timely manner and all of the basic functionality needed by the vast majority of restaurants exists. Overall a great product that is continuously improving with every passing day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy the fact that GoTab gives you optionality in your operating model. With all of the challenges surrounding the pandemic as well as labor challenges, GoTab allows us to pivot from a labor lite model to a full service model anytime necessary. This has been instrumental in managing costs while still being able to deliver a great guest experience.

Cons:

In the beginning there were certain features which are necessary for basic restaurant operation that either did not exist or were a bit clunky. As of today, all of these basic features now exist plus a plethora of new "nice to have" features that allow you to use GoTab for a diverse number of operations.

Reasons for choosing GoTab POS

Customer service was critical when choosing our POS. GoTab delivered on the timely and responsive customer service.

Reasons for switching to GoTab POS

We needed to pivot our operational model to address the multitude of increasing costs while still delivering an exceptional experience. We needed to leverage technology to implement our new operating model.

Vendor Response

Thank you so much for the feedback!

Replied August 2022

Jennifer B.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Reviewed January 2024

GoTab Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use, easy to add products.

Cons:

Slowness of cashing out and starting a tab.

Reasons for choosing GoTab POS

Samsung devices were used by GoTab and we already had them.

Reasons for switching to GoTab POS

They started charging $100/mo with nothing new to offer.

Kami L.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

We love Go Tab!

Great! It’s ideal for what we do!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We first installed Go Tab last year at our biggest location. What was all very new to us was made easy with the hands on approach of the go tab staff during the install. We absolutely loved the team. [sensitive content hidden] made the transition super easy.

Cons:

Wifi is always twitchy. In certain areas of our large space we had to deal with slow systems when wifi was off and on.

Reasons for switching to GoTab POS

We needed something to keep up with the times and mobile ordering.

Tyler S.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed February 2023

Tyler Strohmayer

Overall really good it has come a long way since we started using it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and constant updates to improve software

Cons:

Having to develop workarounds for features that don’t exist but should and Physical Gift Card solution is good but more flexibility in how they are redeemed would be great

Reasons for switching to GoTab POS

We initially started using GoTab in response to COVID but just QR ordering. It became clear just how convenient and cost effective it was. Once GoTab released the POS it was a obvious switch to make

Showing 1 - 10 of 53 Reviews

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