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GoTab POS

GoTab POS 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

GoTab POS
GoTab POS
4.7
(53)

Pricing

Pricing available upon request

About GoTab POS

The GoTab is more than a point-of-sale (POS) system. GoTab helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address substantial inefficiencies that continue to plague the hospitality and retail industry. Featuring a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), GoTab also includes a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab’s platform empowers every guest and staff member to make the most sensible, convenient choices for their scenario while maintaining appropriate controls.

GoTab creates measurable benefits for its operators, driving increased spend while reducing operating costs. GoTab operators’ guest spend per labor hour (SPLH) of $83 is 84% above the industry median. Moreover, GoTab operators spend an average of 14% less on labor than standard industry benchmarks typically adding an additional 4% to the bottom line.

Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing.

GoTab POS Screenshots

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GoTab POS Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    GoTab POS Features

    • Popular features found in Restaurant POS
      Delivery Management
      Electronic Payments
      Inventory Management
      Loyalty Program
      Mobile Access
      Multi-Location
      Online Ordering
      Order Entry
      Separate Checks
      Table Management
      Tips Management
    • More features of GoTab POS
      Accounting Integration
      API
      Barcode/Ticket Scanning
      Gift Card Management
      Point of Sale (POS)
      Reporting & Statistics
      Restaurant POS
      Sales Reports
      Third-Party Integrations

    GoTab POS Integrations

    Paysafe
    Paysafe
    MarginEdge
    MarginEdge
    Stripe
    Stripe
    Klaviyo
    Klaviyo
    Stayntouch  PMS
    Stayntouch PMS
    Craftable
    Craftable

    See all 30 integrations

    GoTab POS User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    77%

    4

    17%

    3

    4%

    2

    0%

    1

    2%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.7

    Customer support

    4.7

    Functionality

    4.5

    Emily's profile

    Emily V.

    Verified reviewer

    Food & Beverages

    51-200 employees

    Used weekly for less than 2 years

    Review source

    Reviewed December 2025

    We love GoTab!

    5

    GoTab is amazing to work with. Always supportive and responsive. They are a great fit for our tech stack.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We love GoTab! They are so user-friendly, the support is amazing, and the integrations they offer are awesome!
    Cons:
    I have no cons of working with GoTab. They are supportive, consistent, and we love the relationship we have built.

    Read More

    KS

    Kim S.

    Verified reviewer

    Food & Beverages

    1001-5000 employees

    Used weekly for less than 12 months

    Review source

    Reviewed December 2025

    A Flexible, Guest-First POS That Delivers Real Operational Results

    5

    Overall, my experience with GoTab POS has been very positive. As a consultant, I appreciate technology that is practical, adaptable, and scalable, and GoTab checks all three boxes. Restaurants I’ve recommended it to have seen improved order accuracy, better guest flow, and increased comfort with digital ordering—especially in environments where speed and flexibility matter. GoTab has proven to be a reliable solution that supports both operational efficiency and a modern guest experience, which is why I continue to confidently recommend it.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I value most about GoTab is its flexibility and guest-first design. From a consultant’s perspective, it solves real operational challenges—reducing friction at the point of order, improving speed of service, and allowing restaurants to meet guests where they are, whether that’s mobile ordering, QR codes, or counter service. I’ve successfully recommended GoTab to a variety of concepts, and it consistently performs well in high-volume, fast-casual, brewery, and hybrid service environments. The platform integrates smoothly into existing operations without forcing operators to completely rethink their concept, which is a major win.
    Cons:
    Like any robust system, there is a learning curve during initial setup, particularly when operators want to take full advantage of its customization options. That said, this is less a flaw and more a reality of a powerful platform—once configured properly, the system runs efficiently and delivers long-term value.

    Reasons for switching to GoTab POS

    GoTab excels at meeting guests where they are—mobile QR ordering, table ordering, self-service, or counter service—all without requiring guests to download an app. This flexibility helps increase check frequency and guest satisfaction.

    Read More

    AA

    Andre A.

    Verified reviewer

    Food & Beverages

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed April 2025

    Stay away from GoTab if you work with UberEats, DoorDash, GrubHub etc…

    1

    One of the worst experience in my 40 years carrer, I have worked with so many pos system, anyway if you are integrated with UberEats, DoorDash etc… do not switch to GoTab they incapable of switching accounts over. We have been planning this for several months and a week later it’s still not working at 100% We lost a week of sales out of cloud kitchen, without counting the complaints, cancelled orders, bad reviews and unnecessary stress, the switch was a big mistake, go with the pros instead like Toast or Square even if it’s a bit more expensive. It’s obvious they are inexperienced, they cannot onboard a menu and pictures for you, be prepared to do it yourself and good luck! We know more then what they do now going through this process, how many of you know that GrubHub only accept changes in integrations on Tuesdays only? How many of you knew that DoorDash needs 5 days to unlink from previous integration in order to accept (Stream) their integration partner? Nobody of course unless you are in that particular line of business, this is why my conclusion is they are all clueless, not trained properly, not professionals. The las thing I will point out is the way the tickets are printing are a big mess, they are crowded, font is too big, they are unreadable, the name of the guest is hidden in the middle of so much unnecessary wording, when I asked if they could clean the way the tickets look like I was told by a [sensitive content hidden] this will be up the development team and could take month, meaning nothing will change. I wish I could post pictures here but if anyone wants pictures feel free to contact me, this is the most ridiculous thing I have seen in my career! This is my story, they failed us miserably and nobody can fix issues, we learned everything the hard way, hopefully this will help someone out there.

    Ratings Breakdown

    3
    Ease of use
    1
    Value for money
    1
    Customer support
    2
    Functionality
    icon
    Pros:
    The Epson printers, the graphics on the screen, not bad colors
    Cons:
    Inexperienced GoTab team, cannot onboard new accounts, lack of knowledge on how to takeover an existing account, they are only good for new accounts not integrated with 3rd delivery platforms.

    Reasons for switching to GoTab POS

    I had no choice we are operating in a shared kitchen building or cloud kitchen, decision made by the management, cheaper product but not happy with the whole onboarding (* days) with 6 months of prior talks, emails, calls

    Read More

    AT

    Amber T.

    Verified reviewer

    Food & Beverages

    11-50 employees

    Used daily for less than 2 years

    Reviewed January 2026

    Food Hall loves GoTab

    5

    GoTab is a great POS system that has worked well with our food hall to ensure a efficient guest experience

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The support teams are very helpful and timely. Menu Management and reporting are easy to obtain and read. Overall, a great system to use for a multi operator food hall.
    Cons:
    The printer connections require and onboarding specialist to connect them all. This becomes an issue if they are not available during a busy shift. Just requires some planning. The layout of the ordering platform for 20+ restaurants in one place is a little challenging.

    Reasons for choosing GoTab POS

    The customer service at GoTab was better, and more user friendly

    Reasons for switching to GoTab POS

    Needed Multi vendor ordering and pay out options

    Read More

    VR

    Verified
    Reviewer

    Hospitality

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2025

    GoTab - a no brainer w/ Tripleseat!!

    5

    It has been wonderful. Amazing for the brewery space, my team feels supported and I have all the insight I need. It works seemlessly with Tripleseat too which is huge as events are a major driver here

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Amazing sales experience. Incredible support and a best in class POS. Speed and efficiency, labor savings, the self service guest tabs!
    Cons:
    Still trying to find something! It truly has been an amazing experience. I always reccomend our neighbors to try!

    Reasons for switching to GoTab POS

    Terrible support, too expensive, Gotab came in MUCH better

    Read More

    AG

    Aaron G.

    Verified reviewer

    Food & Beverages

    11-50 employees

    Used weekly for less than 2 years

    Review source

    Reviewed December 2025

    Best POS for Breweries, Cideries, etc

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The easiest to use and most flexible POS system for small breweries. Very straightforward, but flexible, and helps manage a bar and food without the expense or needless complexity of some older systems
    Cons:
    If you're heavily leveraged toward food, there are some more robust options out there. Mostly a negative for full service restaurants who sell little alcohol

    Reasons for switching to GoTab POS

    Ease of use, pricing, and ongoing development / support

    Vendor Response

    Thank you for the thoughtful and balanced feedback—we really appreciate it. While GoTab is absolutely easy to adopt for small and growing breweries, we also want to clarify that the platform is actively used by some of the largest and most operationally complex breweries in the U.S., including Stone Brewing, Other Half Brewing, and Altstadt Brewery. These operators run highly sophisticated environments with multiple service models—ranging from counter service and QR ordering to full-service dining, events, and high-volume beer halls—all within a single location. GoTab was designed to scale across that entire spectrum. Our flexibility allows breweries to start simple and layer in food, service complexity, and additional revenue streams over time without switching systems or taking on unnecessary overhead. Breweries that balance alcohol, food, events, and guest experience often find GoTab uniquely well suited to their needs.

    Replied December 2025

    Read More

    SG

    Sue G.

    Verified reviewer

    Hospitality

    Self-Employed

    Used daily for less than 2 years

    Reviewed December 2025

    Best value for F&B growth

    5

    Awesome team to work with. Responsive to any request, question and always engaged with finding ways to be flexible with customer needs

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, increasing F&B revenue while enabling service personnel to focus on the customer experience
    Cons:
    Needs more integration with major brands but other than that a really great opportunity for the industry

    Vendor Response

    Thank you for the thoughtful review and for calling out both the revenue impact and the way our team shows up as a partner—we truly appreciate it. We also hear your feedback around integrations. That’s exactly why GoTab was built with an open API at its core. This approach allows us and our partners to build new integrations quickly and flexibly, without being limited by a closed ecosystem. It’s what enables us to move fast, adapt to customer needs, and continuously expand the platform alongside the brands and tools operators already rely on. We’re excited to keep growing our integration ecosystem and working closely with partners to bring even more value to the industry.

    Replied December 2025

    Read More

    TE

    Timothy E.

    Verified reviewer

    Hospitality

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2025

    Go Tab for the Win!

    5

    Its been a great experience and I recommend them to every client. It has been everything that I would want in a POS partner.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like GoTab's commitment to continued development of the software and hardware solutions. They engaged with us to make upgrades to our software and provide customers with an unmatched experience.
    Cons:
    There seemed to be some growing pains with integrations. But they respond quickly and seem to really want to make problems turn into solutions.

    Read More

    MW

    Mark W.

    Verified reviewer

    Restaurants

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2025

    Foodhall POS

    5

    Fantastic support, real operators supporting every step of the way. Incredibly useful and good product.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Fantastic for food markets. We're able to setup this up so that guests can order from multiple vendors at once on the same digital order. Excellent API to connect to and allows tools like Tenzo for reporting to connect seamlessly
    Cons:
    No major cons, great onboarding team and support. Nothing that comes to mind on what they could have done better

    Read More

    SB

    Seth B.

    Verified reviewer

    Restaurants

    51-200 employees

    Used daily for free trial

    Review source

    Reviewed December 2025

    Great New POS Solution for SMB!

    5

    We have established a strong partnership thus far. The GoTab team is easy to work with and clearly committed to building a great product for operators.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    While I have not yet been a direct user of GoTab, all demos and feature reviews we have conducted have yielded great results. They have a strong solution on their hands. What stands out most is how seamless the experience is for operators, particularly in the back of house. The ability to mark items out of stock directly from the kitchen or communicate with customers in real time is a true game changer.
    Cons:
    Nothing to note so far, as we have not yet had direct hands-on usage. That said, based on everything we have seen, the POS appears to be feature rich, with no gaps identified at this time.

    Read More

    Showing 1 - 10 of 53 Reviews

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