Harbortouch POS 2026: Benefits, Features & Pricing

Prior to inventory I know what was sold and have a clear idea of exactly what I should have. Expressing this in team meeting has slowly brought the matching closer and closer..meaning less alcohol theft by staff.

Overall liked the product except higher fees

RUN away as fast as you can! So many good POS systems out there, this is NOT one of them.

Worst customer service ever period of any company I have ever dealt with and there have been some doozies. It's been almost a week now and we still can't sign on to generate a report to pay or state sales tax. We have our states Attorney General involved at this point.

I have made a few big mistakes in running my business over the years. Among the top 2 are getting involved with harbortouch. I was told by the salesman that there was a three year commitment. During that three years I experienced a multitude of issues, and paid over 5% total for my "free" system. the first red flag was that I went into it with some concerns, but was told there was a 30 day period that I could return the system. A couple weeks in, when I called with some concern over the operations, I was told that the 30 day period was up, because it started the day the order was placed, and NOT the day it arrived two weeks later. That was the first indication that they were operating in bad faith. for the next few months every time they did a system update, it took place at noon. that was a busy tie for me, and the system shut down completely for 30 minutes or longer. Customers who couldn't pay just left. I called every time this happened of course, and got zero response. No consideration for the fact that they were costing me revenues. There are many flaws in the system. The pool on employees contained all the staff that was ever employed, with no way to clear out all but the current employees, making it difficult or impossible to use. They could not calculate the hours for the staff. the daily reports had the credit line and the cash income line in random order day to day. Gift cards were treated as income when sold, and were treated as income when redeemed, so there w

My experience with this company is non other than a nightmare. This company charges ridiculous fees because most people don’t look at their bill closely and I would URGE YOU TO REVIEW YOUR BILLS FROM THEM!! They charged me excessive fees and when I called to discuss it they lied and told me they were overcharging me and would refund/credit me. They never called back which is THEIR MO. The woman [SENSITIVE CONTENT HIDDEN] is a liar and is very unhelpful. They try to make it so that you cannot cancel their services by lying and telling you that they never received the cancellation forms. I personally sent their cancelation forms back to them after they finally sent them to me which was worse than pulling teeth. They received it and still continued to charge me fees. My bank was instructed not to accept any charges from them because they are fraudulent. They still continue to try to attempt to charge my account for monthly fees after being cancelled. I have no ongoing contract with them and they still continue to create fees. They are a disgusting company and I will be filing a BETTER BUSINESS BUREAU COMPLAINT. I would stay far away from this company. And If you currently use their service check your bills. This isn’t a review because I found someone cheaper because cheaper isn’t always better. This is a review because this company is trying to shake me down for money that is not owed to them. They are a disgrace

Terrible

I’d rather step on legos barefooted for 10 miles than use this company again.

NONE!

No