Maitre'D 2026: Benefits, Features & Pricing

Wondering if Maitre'D is right for your organization?

Our Restaurant POS Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Maitre'D

3.6

(37)

Pricing

Starting at CA$149.00 per month

About Maitre'D

Maitre’D is a complete restaurant and hospitality POS and Back-Office solution trusted by tens of thousands of restaurants, hotels, bars, cafés, nightclubs and multi-location groups worldwide. Engineered for high-volume hospitality environments, it streamlines daily operations with fast order entry, efficient kitchen communication, centralized menu management and secure payment processing.

With cloud-enabled reporting and mobile management tools, Maitre'D gives operators real-time visibility into sales, labour and performance metrics across one or many locations. This empowers management teams to improve speed of service, control costs and increase profitability.

Maitre’D supports advanced kitchen management and analytics and can be deployed on fixed terminals as well as select tablet-based devices for tableside ordering workflows. Its integrated inventory capabilities help track stock levels, ingredient usage and food costs, with optional support for barcode scanning depending on hardware.

Designed with chains and multi-unit operators in mind, Maitre’D connects front-of-house and Back-Office operations across locations, enabling consistent menu updates, standardized workflows a...

Maitre'D Screenshots

Maitre'D Pricing and Plans

Starting price: CA$149.00 per month

Free Trial

Free Version

Maitre'D POS Pricing

CA$149.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Maitre'D Features

Popular features found in Restaurant POS
Delivery Management
Electronic Payments
Inventory Management
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Separate Checks
Table Management
Tips Management
More features of Maitre'D
Access Controls/Permissions
Accounting Integration
Activity Dashboard
API
Barcode Recognition
Barcode/Ticket Scanning
Bar Tab Management
Billing & Invoicing
Built-in Accounting
Cash Management
Clock In/Out
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Categories
Data Import/Export
Discount Management
Employee Management
For Bars/Clubs
Forecasting
For Restaurants
Gift Card Management
Inventory Auditing
Inventory Control
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Kitchen/Menu Management
Labor Cost Reporting
Mobile Payments
Multi-Channel Management
Multi-Currency
Ordering Automation
Order Management
Payment Processing
Performance Metrics
Point of Sale (POS)
Price/Margin Management
Pricing Management
Product Catalog
Product Identification
Promotions Management
Purchase Order Management
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Recipe Management
Reorder Management
Reporting/Analytics
Reporting & Statistics
Reservations Management
Restaurant POS
Returns Management
Sales Order Management
Sales Reports
Sales Tax Management
Search/Filter
Split Checks
Stock Management
Supplier Management
Third-Party Integrations
Time Clock
Touch Screen
Transaction History
Wait List Management

Maitre'D Integrations

Spoonity Loyalty & Gift Cards

Deliverect

ResDiary

Amadeus Hotels

GGGolf

Hotello

See all 7 integrations

Maitre'D User Reviews

Overall Rating

3.6

Ratings Breakdown

32%

30%

16%

14%

Secondary Ratings

Ease of Use

3.7

Value for money

2.9

Customer support

3.5

Functionality

3.5

Keith L.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed May 2018

Great if you need something out of the box

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is great for companies that need something simple to work with and are not looking for propitiatory POS systems.

Cons:

At times when using the software at the POS it seems like you have to take more steps then you should to complete certain functions.

Mary G.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

Tech guys are awesome!

Great but a little difficult setting up for menu items.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Support was awesome...no matter what time of day or night - someone was always there to help out any problems we'd be having. It wasn't made for communicating with our hotel software but they made it work. The software does a lot more than we actually use it for.

Cons:

Problems with interaction for room charges in the hotel...not always a problem with the software though but a hardware problem on our own end.

Scott B.

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

SYSTEM IS VERY OUTDATED AND THE OLDER IT GETS IT SEEMS TO BE A MAGNET FOR GLITCHES

I am curious what the user life of this product is. Our's is 11 yrs old and runs windows xp in the dining room "touchscreen & credit cards" , and my back office is running windows 7.1. The system is slowing down, running sluggish and recently we had a serious networking problem that ruined our Friday Night all you can eat Fish & Chips. 2 managers were on the phone w tech support for hours. The first call was made on Thursday evening and they responded Friday around 415pm. The call was made far enough in advance. Another time the power went off and when restored I couldn't reload the system because it "locked" and made me get a new product code to proceed. Again it was at 6pm and we had a full house. I had to purchase this code i know i didn't need over the phone with my credit card just to get my POS up and running. I had several outstanding tables that needed to be finalized and cashed out. I will say when i needed to get that unlock code there were no hold ups or waiting like when I needed tech support. They answered right off in person and were very eager to take my payment. The initial start up cost was ten thousand dollars cash up front. I consider that a big investment. I'm still paying and paying for insurance on hardware and software upgrades. My fear is it's going to get too old and out of date and I will be forced to purchase an entire new system. If I get both front and back pc's running windows 10 at the same time I will be very surprised. 10 is supposed to be the next operating system that's going to give us almost 20 yrs like XP and XP Pro did. we will see.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a user friendly and training waitstaff is very easy. Big bold buttons and colors on the screen

Cons:

When I call TECH support I need support NOW not tomorrow. When POS is down my business doesn't Run!

Kenzo N.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

fast and reliable, easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

this software is simple to use for everyone. Everything is well explain no matter the levels of knowledge.

Cons:

I really dont know what to say about negative from this software. I really loved this software. Thank you MAitre D

Derek W.

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

No customer technical support, wait for ever for a call back

They also changed their credit card processing policies. Last June (2018) they suddenly made a change to their credit card processing software to make it so it no longer held the card information for use when the guest left. If you swipe a card to start a tab, that information is useless to close the tab with, and the system can't access it. You need to rely on the customer to remember to come back and swipe the card again at the end of their visit. They claimed this was for PCI compliance. When I asked how we should hold tabs open for customers, they instructed us to hold customer credit cards behind the bar to secure their tab. That is the opposite of PCI compliance, and actually breaks many privacy laws. What are you thinking Posera? Down the tubes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We used to like the optional features and interface possibilities, until we found out that most of them don't work as promised.

Cons:

The live customer support has gone extinct. When you call for the "24 hour technical support" you are usually just getting on a wait list for a call back, or leaving a recorded message for an eventual call back. Waiting right now for a call back, over an hour waiting, with a total system failure. Second time like this in the last 3 weeks. Ridiculous.

Mellanie S.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

Not worth the effort Much better products out there

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Preloaded items were a plus for us when it came to drinks

Cons:

So hard to set up new users and train new people on it. I couldn't get training help. Paid for a whole session so they would go over every single part of it. They didn't cover much in the training.

Vendor Response

Hello Mellanie, We are sorry to hear that your experience with our training team did not meet your expectations, but we appreciate your feedback. Please reach out to us at marketing@payfacto.com or via phone at (514) 665-6281, so that we can work to address the issue. We take all feedback seriously and welcome the opportunity to make things right. Best regards, Pierre-Marc Cardinal PayFacto Marketing Director

Replied December 2023

Amanda R.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Difficult

Work at a hotel in BC Crashed all the time, slow Froze Was not very easy to make it our own

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I guess the good thing was easy to train people on

Cons:

Old school! Very basic program we used Crashed al the time

Vendor Response

Hi Amanda, Thank you for your feedback. We have just released the newest, most powerful Maitre'D version packed with all of our latest features for faster and smoother operations. We are offering for a limited period, free software upgrades to all our existing Maitre'D customers. Please contact us to set it up! https://www.posera.com/claim-your-free-maitred-upgrade/ Wishing you a great new year, The Maitre'D team.

Replied January 2020

Amine B.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2019

POS MaitreD

It had good functionality and layout, but it was outdated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Large colorful buttons on the screen that can easily be identified.

Cons:

Too slaw to start and it does has multiple screens option while you are using it.

Vendor Response

Hi Amine, Thank you for your feedback. We have just released the newest, most powerful Maitre'D version packed with all of our latest features for faster and smoother operations. We are offering for a limited period, free software upgrades to all our existing Maitre'D customers. Please contact us to set it up! https://www.posera.com/claim-your-free-maitred-upgrade/ Wishing you a great new year, The Maitre'D team.

Replied January 2020

Verified

Reviewer

Hospitality

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed April 2018

MaitreD is great POS for hotels

Great POS system for restaurants in a hotel if you have a PMS system that is compatible with it so that Room Charges can be synced.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report. The UI is very simple and easy to use

Cons:

It uses very old SQL libraries, so not the best way to store data. The system does not easily integrate with different systems, so you are limited due to compatibility.

Krissy G.

Restaurants

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Horrible

They make it so your stuck with a high profile car credit card oteoccesdibg company. System is not user friendly. Cost s fortune to get anything fixed in it and you will have a lot of problems with it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

Can’t switch credit card companies without paying a fortune. You’d trapped into a high price processing company or pay a fortune to be accessible to another company.

Showing 1 - 10 of 37 Reviews

See All Reviews