MassageBook 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

MassageBook

4.7

(442)

Pricing

Starting at $20.00 per month

About MassageBook

MassageBook is professional massage therapy practice management software that takes care of virtually all the tasks a practice owner needs to perform to operate and thrive as an independent massage or bodywork practice.

Above all, it's simple to use for massage therapists because it works like you do. You'll find that it's not only intuitive to use, but that MassageBook provides you with the highest level of support and guidance on your journey to building a simple to manage, growing massage business.

With real time chat inside the software as well as phone and email support, you'll never feel alone with the MassageBook Success Team guiding you.

When we say "it's in there", that's what we mean!

Website builder for your own website
Website integration if you already have a website
Customizable Intake Forms
Customizable SOAP notes
Everything scheduling related
Automated reminders via email and text
Outcall service scheduling and
Reviews collection and display
Promotions
Gift Certificate management
Create and manage Membership Plans
Full Marketing Suite including email templates
Get new clients from Google, Facebook, Instagram and the MassageBook direc...

MassageBook Screenshots

MassageBook Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Transition

$20.00

flat rate, per month

Plan includes:

Pre-Built Website with Online Booking
New Clients from MassageBook
Monthly Membership Management
Unlimited Staff
Client Records
Outcall Functionality
Card Payments Processing
Mobile App
Google Calendar Sync
Facebook & Instagram Integration

Simplify

$40.00

flat rate, per month

Plan includes:

Personal Website Integration
Auto Text Appointment Reminders
Auto Email Appointment Reminders
Premium SOAP Notes
Client Intake Forms
Insurance Billing Receipts
SEO Rank Booster
Real Time In-App Chat Support

Amplify

$50.00

flat rate, per month

Plan includes:

Online Schedule Appearance
Email Marketing Campaigns
Autopilot Emails
Gift Certificates
Promotions Engine
Customizable Website
Real Time In-App Chat Support

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MassageBook Features

Popular features found in Massage Therapy
Billing & Invoicing
Booking Management
Calendar Management
Client Management
Electronic Payments
Email Marketing
Loyalty Program
Multi-Location
Practice Management
Reminders
SOAP notes
Staff Management
More features of MassageBook
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Calendar Sync
Client Portal
Contact Database
Credit Card Management
Credit Card Processing
CRM
Customer Database
Customer History
Customizable Forms
Customizable Templates
Data Import/Export
Debit/Credit Card Processing
Discount Management
Email Management
Email Reminders
Employee Management
Financial Management
For Salons and Spas
Gift Card Management
In-Person Payments
Inventory Management
Marketing Automation
Multiple User Accounts
Online Booking
Order Management
Payment Processing
Performance Metrics
Point of Sale (POS)
Promotions Management
Ratings/Reviews
Real-Time Reporting
Recurring Appointments
Reporting/Analytics
Reporting & Statistics
Reputation Management
Rescheduling
Scheduling
SMS Messaging
SMS Reminders
Social Media Integration
Task Scheduling
Third-Party Integrations
Transaction History
Website Integration

MassageBook Integrations

Square Payments

Integration rated 4.8 from 57 reviews

Google Calendar

Integration rated 4.7 from 34 reviews

Stripe

Integration rated 4.7 from 21 reviews

Meta for Business

Integration rated 4.6 from 13 reviews

MassageBook User Reviews

Overall Rating

4.7

Ratings Breakdown

81%

12%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.5

PORTIA B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Massagebook a definite Yes!

I have been with Massagebook for 5 years, i took a break for a while, (3 years) Tried Booker/ Mindbody, they are ridiculously expensive and software is down half the time. To my surprise coming back to Massagebook all my previous client list and soap notes everything was just how i left it 3 yrs prior. Massagebook staff is very user friendly most helpful with any task. Mainly it's so easy to use you don't need a whole lot of help with navigating the software. I would definitely recommend Massagebook!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have outstanding customer support, if it's not resolved via chat, it's quickly and friendly resolved via live call. Best part, I haven't really had many issues with Massagebook. My clients love being able to book and pay for their appointments online, saves me time too!

Cons:

It would have to be payment system. It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost me more money. It is very easy to use for me and my therapists.

Reasons for choosing MassageBook

I was impressed with the advancements they had made in the software. And the price was right. Plus it was as though i never left... Welcomed back!

Reasons for switching to MassageBook

Cost effective and ease of use. Plus they offer AMTA discounts on the monthly plans!!

Jessica L.

Verified reviewer

Consumer Goods

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2025

Never switching

My overall experience has been really great! Massagebook is great for businesses big or small. Everything is easy to understand and navigate. I lucked out having the same customer service rep 2x, [sensitive content hidden]. Which made things that much easier and she was absolutely wonderful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to navigate the system, everything included in one price, customer support has been fantastic through my transition, and card/payment processing and payments is easy to understand and connect.

Cons:

The thing I like least about MassageBook is the lack of importing capabilities. Especially past/future appts and reviews when I was coming from another MassageBook page.

Reasons for choosing MassageBook

Massagebook is all included, lay out is very easy to understand and work through setting up.

Sam R.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2022

Good features, but response time has gone to heck.

Previously 4

Still happy with the features, but I'm starting to feel like I don't have time to waste like this. May find a new provider.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 5

Customer support

Previously 4

Functionality

Previously 3

Pros:

I'm very happy with the online scheduling, and CRM capabilities like email campaigns. These have helped me a lot.

Cons:

Lately (since announced hiring of a bunch of new coders last year), the response time for the system has gone to hell. It takes minutes, sometimes, for a screen to fill. It's worst in the Marketing section, trying to put together a newsletter, and in Sales Reporting.

Charlotte C.

Verified reviewer

Medical Practice

Self-Employed

Used daily for less than 12 months

Review source

Reviewed June 2025

Someone help me please

This has been horrible. I can not get my problem fixed. Emails and phone calls not returned. I have pre paid for one month with a new profile I created by accident. My actual Account is asking for payment. I can’t even enter the payment. It won’t let me. Please fix this or I will move for good and not come back.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of using the platform for my business. This is why I came back from using another platform.

Cons:

I can not get support for an issue that should have been fixed two weeks ago. I have emailed support. [sensitive content hidden] replies and the replies do not fix my needs.

Reasons for choosing MassageBook

Easy to use and your support was great. Now I can’t use it and can’t get support.

Reasons for switching to MassageBook

Software is old school and confusing to maneuver

David K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for free trial

Review source

Reviewed November 2025

A great Scheduling System Designed Specifically for Massage Therapy

Very good. For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of horrible AI help systems out there). For two others, I was able to quickly get in touch with a support staff person, and get my issues resolved right away. The support agents were very friendly, patient, knowledgeable, and effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is clean and well-organized, very simple and intuitive. We were able to integrate quickly into our website and use within the same day. We have already some clients book on their own, and pre-pay even.

Cons:

I would like to have an option to select a default view (among Rooms view, Staff view, Day, Week, Month) and would like to be able to enter notes in free sections. I have not double-checked on whether the latter is possible.

Reasons for choosing MassageBook

I contacted Square support and it was not good at all

Reasons for switching to MassageBook

The other was free, but this will save a lot of time and frustration and allow for clients to book themselves if they like.

Heidi M.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Review source

Reviewed September 2025

The BEST customer support!

I love that not only do I get great customer support, but they are very receptive to feedback. I am excited to see this platform continue to evolve and support my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

customer support, features that support my growing business, value & security I am continually finding more features that I love and am learning to utilize.

Cons:

I'd love more report features and the ability to edit active promotions and website look. There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets fixed soon!

Reasons for switching to MassageBook

I found Massagebook and it felt like a better fit.

Verified

Reviewer

Consumer Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed September 2025

The Best App in My Business Arsenal

Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in how they stay just ahead of the game. And inget a great learning experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do not know where to begin! I am a 15 year LMT and lets face it, I'm great with my hands, not so much creating advertisements or honestly maintaining contact. MassageBook helps with all of it! My clients appreciate the different ways to book, contact me, and many love the emails i send out quarterly just say hey these are the products we are trying. I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay. I am only managing myself and I love the price for only me! I love being able to creat my own intake forms for the different modalities and services i offer and it is super wasy, even for someone not tech savy *raising my hand Also yhe customer service from this app, be it for me or my clients, is amazing. Might take 10 min to fix an issue. Never had to be on chat with Massage Book support any longer than 10 to 15 min!

Cons:

As a duel LMT and ESTI, o dont have a great way to SOAP my facials. I would love to be able to make/create my own SOAP notes! The CC processing takes 5 to 6 days from the time of payment to get to my checking account so it is one more thing to track.

Reasons for choosing MassageBook

Price to start, now you couldnt pay me to go to another product

Reasons for switching to MassageBook

Better overall fit for my business and me personally.

Rebecca C.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2025

Best App for Massage Therapists!

I have been with them through the original owners and it has only grown for the better. Customer service and the people who assist are patient, knowledgeable and always willing to help!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This application has grown and continues to improve and upgrade. It is refreshing to always get a friendly and helpful customer service rep.

Cons:

I wish it had a few more bells and whistles but honestly, for the cost it is well worth it! The time difference sometimes gets me also!

Reasons for choosing MassageBook

Certain desired features were available from Massage Book.

Diana S.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2025

Very happy customer.

I’m happy and I will continue to use Massagebook and my everything app. As long as I’m in business, Massagebook will be with me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that Massagebook seems to be growing along with my business. They are always adjusting things to be better. I’m grateful to have found Massagebook. I’m going on 6 years with the company!

Cons:

Really no major issues. They are always finding ways to improve. They have always been quick about answering any of my concerns.

Reasons for switching to MassageBook

Because I needed to go paperless and square does not offer anything for soap, nose, consultation forms, intakes, and Massagebook does so I made the switch.

Amanda M.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for free trial

Review source

Reviewed February 2026

Excellent customer support

So far- good! I have had to ask for help twice now. I am still in a trial period. I am not very tech savvy, and needed help to trouble shoot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is excellent. Responsive and patient. They help me trouble shoot each time my lack of tech knowledge gets in the way. The software platform is fairly easy to use, has loads of options and integrations. I switched from Calendy to utilize Massagebook's marketing, payment platform , and Google optimization.

Cons:

Only wish the tipping screen had the option of showing up after the tap. Otherwise nothing so far. They have the business of bodywork pretty well covered

Reasons for switching to MassageBook

More options in massagebook to manage my business.

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