MultiFlex RMS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

MultiFlex RMS

3.9

(65)

Pricing

Starting at $895.00 one time

About MultiFlex RMS

MultiFlex RMS General Merchandise is a cloud-based retail management solution for single and multi-location retail stores. Key features include point of sale management, accounting, inventory, staff management, CRM and marketing. The solution enables retailers to manage merchandise, gifts, electronics, appliances and more.

MultiFlex RMS General Merchandise offers inventory management features that help in cycle counts, markdown management, promotion and marketing management. Customer profiles can be created that helps business to run marketing campaigns and build customer relations. The solution features data synchronization across stores.

Users can issue, track and redeem gift cards and access purchase history reports of all the customers present across multiple stores. The solution offers accounting and e-commerce integration that helps retailers to create online promotions via social media. Support is offered through MultiFlex RMS Success Coaching Program which assigns each business a coach to handle implementation.

MultiFlex RMS Screenshots

MultiFlex RMS Pricing and Plans

Starting price: $895.00 one time

Free Trial

Free Version

Basic

$895.00

one time

No plan information available

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MultiFlex RMS Features

Popular features found in Retail Management Systems
Accounting Integration
CRM
eCommerce Management
Employee Management
Loyalty Program
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Retail Inventory Management
Returns Management
More features of MultiFlex RMS
Barcode/Ticket Scanning
Barcoding/RFID
Check-in/Check-out
Commission Management
Cost Tracking
Data Synchronization
Discount Management
Electronic Signature
Email Marketing
Gift Card Management
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Ordering Automation
Payment Processing
Point of Sale (POS)
Reorder Management
Retail Management
Serial Number Tracking
SKU/UPC Codes
Supplier Management

MultiFlex RMS User Reviews

Overall Rating

3.9

Ratings Breakdown

35%

37%

20%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

4.1

Functionality

3.8

Angela R.

Apparel & Fashion

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed January 2019

Stable, Functional, Outstanding POS System

Previously 4

Our Seattle-based small business purchased the Retail Management Software (RMS) for Fashion from Microhouse Systems in 2010, about 8 years ago and we have been using it successfully ever since. This is a very straightforward, Windows based system that meets all our needs ranging from a 100% accurate & easy POS to ring up sales and Customer Relationship Management...to...an outstanding Inventory management system to order, receive, price and tag our goods for sale (apparel, accessories, shoes, gifts, consignment jewelry) and more. There is a somewhat steep learning curve at first, as it has so many functions. I have found the POS easy to train new sales associates, and likewise my store managers can delve in deeper into the software to utilize more functions with ease (does take some practice and learning though) Each year, the Microhouse team performs automatic upgrades and adds more and more useful (sometimes eye opening) reports to help me better understand my business. The phone-based customer service from Microhouse is outstanding, though our staff does have to pay attention to the time difference as we are in the US and they are in Canada. One major feature of this POS is its stability. Our RMS-POS system has never malfunctioned, there's been ZERO downtime, and it has never been hacked or infected by a virus. (Note: we run this system on two older model Windows' PC's along with Kaspersky Total Security, connected to the Internet) .

Ratings Breakdown

Ease of use

Previously 4

Value for money

Functionality

Previously 4

Pros:

The way in which the Customers, Inventory and Sales are all interlinked, and the personalized customer service and support you will receive.

Cons:

The basic function of ringing up customers is easy and straight forward, but I can be difficult to train new employees on all the intricacies beneath the basics.

Erin P.

Apparel & Fashion

Used unspecified for more than 2 years

Review source

Reviewed September 2015

Knowledge is Power

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

In todays retail market place there is no way to compete unless you have knowledge to adapt to the changes that are happening more rapidly than ever. MultiFlex RMS gives you the data from all aspects of your business. Inventory and Staff. Buying Plans and Sell through movment reports are fantastic. Multi store ordering is a breeze. The software is flexible enough o adapt to your own business model but gives you almost unlimited reporting tools to make key timely decisions. As with any software this powerful there is a learning curve and the support team at MultiFlex RMS is always there to assist. There is a personal touch to the support that I have never experienced elsewhere. All said this is software is fantastic and I cannot imagine running a business without it.

Cons:

Learning Curve with any detailed software is a mildly steep. All intricate software that does a lot takes a time investment to understand.

Ben S.

Used daily for more than 2 years

Review source

Reviewed June 2018

Good for general reports

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very cost effective and a great generic system that keeps track of inventory and daily sales reports at a great level Keeps track of customer history as well as information Takes care of commission reports nicely As long as you do not want tobe to detailed this system is for you .

Cons:

Reports are not that detailed and not easy to navigate for me Cannot split sales between salespeople Don t like the fact that I have to know my supplier code as opposed to just list supplier name ...we have lots of suppliers I find that when I use inventory on hand cost ..the number differs between reports very frustrating

Greg K.

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Good Product/Good Customer Service

Getting through transactions quickly, is very important.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system has lots of features Quantity on hand lists In software ordering system tagging price changes when receiving inventory variety of ways to search for customers and tracking their purchase very clean looking POS system. Easy to cash out customers.

Cons:

Our one suggestion would be: When you have a customer return, to be able to return the product to store inventory or return to the company of origin for a credit.

Leslie C.

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Have used for years and find it excellent. Easy to use. Wish there was a training mode.

Allows for customer history. Easy to check inventory. Easy to order inventory. Reports help with selection of products based on sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, functions, customer history, ability to customize. It could be modified for many types of business".

Cons:

No training mode. When selecting the customer from the system using phone number, name or other, if you check the customers history, before hitting select customer, when you try to then select customer you have to start the selection again.

Matt E.

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

Best POS system for our needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We did extensive shopping around for a POS system. The systems' basic functionalities are essentially the same across the market, but based on our "wishlist" of most important functionalities, MultiFlex scored #1. Furthermore, the support team at MultiFlex is pleasant to work with and helpful whenever we contact them for assistance.

Cons:

I wish there were more in-depth training videos available so that I could perfect my knowledge of the POS system without having to contact MultiFlex every time I have a question. That's especially true since their support isn't 24/7 and we're in different time zones.

Beth H.

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Detailed Reporting

We have been with Multiflex for 15 years. When it came time to update it was only logical to stay with the same company versus invest in a whole new program and go through the changes. I feel like the value is there but there may be other programs with better customer support.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The software is as detailed as you need it to be. Options for inventory, receiving, and sales reports are ample. Easy to use and easy to train.

Cons:

Lots of little glitches in the program that take forever to get updated. More often than not the issues do not happen when I am of course on the phone with a customer service agent prolonging the issue getting resolved.

PAULINA I.

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

MULTIFLEX

Was good in the beginning.. but with no customer support it has changed. The main supports have left and the lady that handles accouting does it. Hard to understand. Not helpful finding solutions to problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Easy to train others on system

Cons:

-customer support weak -glitches with email marketing - does not work -reports not always working properly -inactive client- will print 2 receipts and omit the one receipt in the totals -very glitchy -slow system when running reports and doing multiple things

Janice P.

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

generally overall good experience

control over my inventory, easy to use , easy to train employees on cash, easy to use loyalty points program to set up and to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use, inventory system good, there are many different reports to choose from to get you exactly the information you need.

Cons:

when microsoft does automatic updates it affects the system and then you have to call it to fix it, which is generally easy but sometimes my employees have to do it and it's a pain.

Michelle G.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

At times frustrating

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support is very good. It is very easy to get a hold of someone and our issues are typically resolved at the time of call or at least the same day.

Cons:

Changes due to updates are not always communicated in detail. Have been waiting for syncing Online and In-store customer/ sales feature for a long time. This feature would be extremely helpful and make us a lot more efficient.

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