Owner.com 2026: Benefits, Features & Pricing

Overall the process of switching over was very smooth. We were able to get everything set up quickly and have seen an uptick in sales and search engine hits steadily. They are also very attentive and helpful.

overall everything is running good. the app is a plus! web page is working properly and the material the have sent us to promote the app are great!

During the initial 'marketing' calls they were all about communication, Once I signed up and went live... Crickets! Zero communication. My assigned 'rep' no longer responds to messages. They had talked about all the awesome features in the backend portal but once I was signed up and actually had access to the portal, no further communication. No help navigating or understanding the backend portal. Then we got box of cards to hand out... Scan the code and get $5 off order of $20 of more. All the codes are the same so once a code is known they get posted to the internet & anyone can use them. We are in a college town so codes get spread around quick. Then I receive color posters and table tents with crazy discounts offered without ANY communication or consultation with us... So all of that went in the trash. Then we see orders coming in with discounts applied that we were not aware of. Called in to talk to a rep and asked "Who is eating the cost of these discounts?", they informed us that the discounts do indeed come out of our bottom line but it will help generate more business... What good does it do to generate more business if we lose money on the transactions??? Owner.com talks a great talk, but once they sign you up BE CAREFUL because they are extremely liberal in sending constant discounts to your customers. This may be fine for businesses with larger profit margins but we cannot afford to offer the constant crazy promotions that Owner.com sends out automatically on our behalf. Since we have ZERO control over what the promotion amounts are and can only toggle promotions on or off, we have had to disable ALL automated promotions. We also had a customer come in and try to redeem a digital Gift Card. I have physical Gift Cards we can sell through our POS but we don't have any digital cards. We poked around on "our webite" (that Owner built for us) and found that indeed, they sell digital gift cards on there but since there is no integration between our POS and Owner.com, we have NO WAY to redeem them in the restaurant. I assume they can be used on the website but it sure as heck would be better to say that they are only valid online as this created a pissed off customer that my staff had to deal with. A week after calling in and disabling all automated promotions and stating I wanted to ensure all discount codes were disabled, I get 2 orders with large discounts on them. Fortunately my staff caught this. Another call to support and they ultimately credited the discounts back to us but said these were valid codes because they had been sent out before we disabled the automated promotions, ignoring the fact that during the call I had been assured that all promotion codes had been disabled on our account.

Very pleased with the overall experience. Questions are answered quite fast, their AI chat assistant is pretty handy, and having the ability to deliver without losing our $$$ in commissions and fees is a big deal.

Overall, it’s been a very positive experience. [sensitive content hidden] has been a pleasure to work with, as has [sensitive content hidden]. I was impressed by how quickly the website was able to get up and running, and I really like that I can now make edits directly on the backend myself. Previously, I would have had to go through two or three different channels just to update widgets, photos, or general information, so this has been a huge improvement. I’m also excited about the SEO efforts, which are already starting to gain some momentum. Overall, I’d rate the experience at about 85% positive. The remaining 15% is related to catering not yet being available on the mobile version or the app. Aside from that, the experience has been very, very positive.

Overall, our experience with Owner.com has been positive. The onboarding and sales process were well handled, and while we experienced a few challenges immediately after launch, the support team was responsive and resolved issues quickly. We view it as a solid platform with continued long-term potential.

It has been an excellent experience overall. They handle all the heavy lifting effortlessly. Their support has significantly simplified my life. I highly recommend them.

Owner.com is perfect for my business. Running three units it is imperative to have a back end I can see and update from anywhere. The SEO optimization is just what we needed at this stage of our business.

So far great experience, begging from [sensitive content hidden] from the Sales team to [sensitive content hidden] ( tech team) to [sensitive content hidden] ( mobile app team) all of them were very nice and professional .

So far, so good! I like the marketing efforts that are being done on our behalf. They are making sure our new website is optimized to meet our growth goals.