RB Control Systems 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews

Overview

RB Control Systems

4.3

(55)

Pricing

Starting at $785.00 one time

About RB Control Systems

RB Pool and Spa Software completely manages retail and service with PCs, tablets, smartphones and laptops. With the consolidation of retail and service into a single system, regardless of your business size, you'll see an immediate return on your investment.

Our new cloud-based version of our pool and spa business software offers the most reliable and easy to use experience, with no need for extra server space or other IT infrastructure on your end to support the system.

Level up your business without leveling up your workload with RB cloud-based pool and spa business management software.

Customer Convenience
Online Bill Pay makes paying invoices online convenient and easy, which encourages on-time payments.

Reduced Time and Effort
Water Lab integrations eliminates duplicate entry in both RB and the water testing software, saving employees time so they can focus on the customer and look for sales opportunities.

Real-Time Data
Mobile Live to access data in the field, mobile water testing, and electronic door hangers after visits for top-notch customer service.

Top Pool Industry Vendors
Pool industry vendor and buying group integrations with key vendors and leading water analy...

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Our Point of Sale Software selection experts can help you in 15 minutes or less.

RB Control Systems User Interface

Popular RB Control Systems Alternatives

Main Product

RB Control Systems

4.3

(55)

Ratings Breakdown

4.15Ease of use
4.33Value for money
4.66Customer support
4.18Functionality

Pricing

Starting at $785.00 one time

Get Price

Alternative Product

QuickBooks Enterprise

4.5

(20606)

Ratings Breakdown

4.31Ease of use
4.30Value for money
4.14Customer support
4.40Functionality

Pricing

Starting at $2210.00 per year

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Alternative Product

NetSuite

4.2

(1943)

Ratings Breakdown

3.94Ease of use
3.85Value for money
3.81Customer support
4.20Functionality

Pricing

Available upon request

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Alternative Product

Odoo

4.2

(1290)

Ratings Breakdown

4.04Ease of use
4.10Value for money
3.88Customer support
4.17Functionality

Pricing

Starting at $31.10 per month

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Alternative Product

Gofrugal

4.4

(198)

Ratings Breakdown

4.39Ease of use
4.32Value for money
3.94Customer support
4.39Functionality

Pricing

Starting at $7.00 per month

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Alternative Product

Fishbowl

4.2

(1083)

Ratings Breakdown

4.13Ease of use
4.08Value for money
4.25Customer support
4.12Functionality

Pricing

Available upon request

Get Price

RB Control Systems Pricing and Plans

Starting price: $785.00 one time

Free Trial

Free Version

Basic

$785.00

per user, one time

No plan information available

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RB Control Systems Features

Popular features found in Point of Sale
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location
Order Management
More features of RB Control Systems
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Barcode Recognition
Billing & Invoicing
Cash Management
Commission Management
Cost Tracking
Credit Card Processing
CRM
Customer Database
Customer History
Customizable Reports
Data Import/Export
Data Synchronization
Drag & Drop
Email Marketing
Employee Management
GPS
Inventory Replenishment
Inventory Tracking
Invoice Management
Job Management
Loyalty Program
Maintenance Scheduling
Offline Access
Ordering Automation
Payment Processing
Point of Sale (POS)
Price/Margin Management
Pricing Management
Product Catalog
Promotions Management
Purchase Order Management
Quotes/Estimates
Real-Time Data
Real-Time Reporting
Receipt Management
Reporting & Statistics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Route Optimization
Sales Order Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
Stock Management
Technician Management
Third-Party Integrations
Touch Screen
Transaction History
Work Order Management

RB Control Systems Integrations

Horizon

SCP 4.0

Broadly

RB Control Systems User Reviews

Overall Rating

4.3

Ratings Breakdown

60%

27%

Secondary Ratings

Ease of Use

4.1

Value for money

4.3

Customer support

4.7

Functionality

4.2

Julie R.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

RB technical support

Every time I have had an issue they have been there for me to solve a problem. Like I said IT awesome.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the customer technical support is phenomenal! [SENSITIVE CONTENT HIDDEN] really helped me out of a serious problem.

Cons:

We have the older version, sometimes sets don't make sense. Updated software I'm sure is top notch

Vendor Response

Thank you for the kind words pertaining to my technician/support staff. If you need anything at all, please let us know!

Replied April 2021

Christi R.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Amazing product for swimming pool companies

Fantastic. Customer support is great too

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's geared for swimming pool service and retail companies, and since it is for the pool industry there are a lot of cool features! It helped our company get so much more organized with scheduling and payments, and the point of sale module is great.

Cons:

Some things are finicky, and some of the things having to do with invoicing aren't 100% streamlined.

Donna W.

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

update to system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User Friendly, a lot to learn, but once you get pass this, its ideal for the Pool Industry

Cons:

#1 complaint from day one, unlike Quickbooks, you can't go in and make a change in the description of a part in inventory or just delete it completely if you no longer purchase, use or don't want it there. You can put it in to a inactive file, but if that part has 3 or 4 descriptions, its very time consuming.

JESSICA T.

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

CUSTOMER SUPPORT

Everyone at RB is always very polite and helpful. Logan has an awesome, up-beat personality and is always a joy to talk with. Ashe is also very friendly and helpful! We always get the help we need quickly and if there is a problem that prevents an immediate solution, everyone communicates with us and keeps us informed on what is happening so that we're in the loop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, fast and readily available support, functionality, constant upgrades and changes made to improve the efficiency of the program.

Cons:

Limitations on changes that can be made in certain areas/reports/handouts.

Steven F.

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2017

Great product for the pool industry.

We have been using RB Control Systems for many years now and have really enjoyed our experience with it. This is a much more intuitive management software compared to the other alternatives available for pool companies. The Mobile Live feature that was recently released has helped us bring out service department into the modern age. The outstanding support staff has always been extremely knowledgeable and happy to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use.

Cons:

Before Mobile Live was released I would say the inability to use this in the field but with the innovations happening I do not really have any complaints.

lindsay o.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

custromer servie [SENSITIVE CONTENT HIDDEN]

loved my customer service rep [SENSITIVE CONTENT HIDDEN]

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i liked my customer service [SENSITIVE CONTENT HIDDEN]...he was so nice and patient

Cons:

would like an in person tutorial for more options for bill payetcc..

Vendor Response

Thank you so much for your kind review. If you would like any type of additional training, please let us know so we can get a time setup. We can cover any features you may not being taking advantage of, or something specific like payments!

Replied June 2020

josh t.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

review

Ratings Breakdown

Ease of use

Functionality

Pros:

The software has expansive capabilities, some of which we are not using to their full potential. The people from the help line are exceptional as well.

Cons:

the initial learning curve is steep, and we are not maximizing rb controls capabilities. The "Follow Ups" are also an unusable feature now.

Melissa G.

Verified reviewer

Business Supplies and Equipment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Webinar questions

[SENSITIVE CONTENT HIDDEN] was very helpful and paitent when helping walk me through every question that I had

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I can try different ways to get things completed

Cons:

It does crash often. I would like to have multiple window open and more then one user in the schedule at a time.

Stephanie B.

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Awesome customer service!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Definitely makes your job a lot easier, keeping track of the records and sales is a huge plus. I would like to thank customer support who assisted me. I called to ask a question, he helped me. After hanging up he called me back and stated he found a easier way for me to do what i was trying to do. That is a huge plus, anytime we need assistance they are available.

Cons:

RB does a lot of things, there is not any complaints on our end.

Victoria N.

Used daily for less than 2 years

Review source

Reviewed March 2018

RB Control Systems is the only software we use and we are extremely satisfied with the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very fluid and easy to learn. It provides many functions for the different areas of a company (ie. inventory, scheduling, retail sales, accounts receivables, etc). It's easy to teach to new employees. Just like with any software, there has been a few glitches here and there, but it's always fixed within a reasonable timeframe with minimal interference to daily operations.

Cons:

The only issue we've ever really experienced with the program is with the revolving service - but it's more due to preference than an issue with the program itself.

Showing 1 - 10 of 55 Reviews

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