SevenRooms 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SevenRooms

4.4

(24)

Pricing

Starting at $499.00 per month

About SevenRooms

SevenRooms is a cloud-based reservation and guest management platform designed to help restaurants, hotels, clubs and enterprises acquire, engage and manage clients. Features include request management, payment processing, tagging, customer segmentation, event ticketing and reporting.

The application enables team members to handle multi-channel bookings, record guest details within a centralized CRM database and notify waitlisted customers via SMS. SevenRooms also helps businesses manage order deliveries or pick-ups, collect service feedback and save customer preferences by maintaining their order histories. Marketers can use the solution to create personalized campaigns for an audience group and analyze the performance by measuring return on investment (ROI).

SevenRooms offers open API, which enables businesses to integrate with various third-party platforms such as OpenTable, FaceBook, Instagram, TripAdvisor, Stripe, Twilio, MailChimp, TravelClick and more. It comes with a mobile application for iOS. Pricing is available on request and support is provided via phone and online measures.

SevenRooms Screenshots

SevenRooms Pricing and Plans

Starting price: $499.00 per month

Free Trial

Free Version

Basic

$499.00

per feature, per month

No plan information available

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SevenRooms Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of SevenRooms
Activities Booking
Alerts/Notifications
API
Booking Notes
Communication Management
Contact Management
Credit Card Processing
Customer Activity Tracking
Customer Database
Customer Experience Management
Customer History
Customer Segmentation
Customizable Reports
Data Import/Export
Data Synchronization
Electronic Payments
Email Alerts
Email Management
Email Marketing
Email Reminders
For Restaurants
Guest Experience Management
Interaction Tracking
Lead Management
Loyalty Program
Marketing Automation
Mobile Alerts
Mobile App
Online Booking
Online Ordering
Online Reservations
Payment Processing
Performance Metrics
Point of Sale (POS)
Prioritization
Public Waitlist
Registration Management
Reminders
Reporting & Statistics
Reservations Management
Revenue Management
Sales Reports
Self Check-In/Check-Out
SMS Marketing
SMS Messaging
Social Media Integration
Surveys & Feedback
Table Management
Third Party Booking
Waiting Time Tracking
Wait List Management
Waitlist Status Tracking

SevenRooms Integrations

Stripe

Emma by Marigold

Mailchimp

Toast POS

Google Maps

Knovos Discovery

See all 13 integrations

SevenRooms User Reviews

Overall Rating

4.4

Ratings Breakdown

67%

17%

13%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.3

Functionality

4.2

Stephen M.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Game Changer

SevenRooms has played a major role in our recovery program with our customers. If a guest has an experience that did not live up to expectations, we know about it...and we fix it! It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use. Our company has found creative functionality that enhances a guest’s overall experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to provide a more customized experience for our valuable guests.

Cons:

TripleSeat integration comes with major limitations for us. Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons. Currently unable to use right now.

Michaela S.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

My honest review about sevenrooms

I would give sevenrooms a 7/10 In terms of user friendly interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the customization regarding the events section and customizing the shifts for special events etc

Cons:

It can be tricky when making new shifts (sometimes they conflict and you have no idea why they do not work or they overlap when you try again)

Reasons for choosing SevenRooms

Dynamic pricing and more customizations for reservations/ special events

Reasons for switching to SevenRooms

We have two venues under our umbrella. We trialed using OpenTable at one of our venues while keeping sevenroom at the second venue. After 1.5 years of using OpenTable, we made the switch to have both venues operate with sevenrooms

alex r.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Good, but needs work

Overall, I think SevenRooms is a good platform and service, but I think it could be much more user friendly and the app is also impossible to use. There are lots of ways it could be improved!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that SevenRooms allows our restaurant to function by organizing reservations and gathering notes on members and frequent diners.

Cons:

I wish that SevenRooms was able to integrate with our other platforms that help us run a members' club and I've noticed that there are some glitches, like the platform assuming that tables are always overbooked.

Ilaria L.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

In love with SevenRooms!

Our venue is using SevenRooms since years and I cannot recommend it enough. Comparing it with other platforms, it is super easy to use and there are a lot of automations that you can set up that are very helpful to run your service smoothly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SevenRooms is a great platform for restaurant reservations. It is easy to use and the customer service is always helpful and able to assist in every way they can.

Cons:

Roughly a year ago the reporting section changed and it was not easy to familiarize with it at the beginning. The previous reporting was easier to navigate.

Katherine J.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Sevenrooms Helps our Business Market more to Guests

Love using Sevenrooms for our two venues! It's been a great experience having these platform connect with all of our other systems for booking

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use the platform for all booking reservations, marketing events and email blast and it also aligns with our event Software Tripleseat

Cons:

The marketing section isn't as advanced as OpenTable as the reach that the system isn't as advanced but it will get there

Reasons for switching to SevenRooms

Pricing structure and wanted to see the capabilites of Sevenrooms

Caitlin H.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

SevenRooms Review

Company has been using SR for over 3 + years and it is perfect tool for operating our client database between 7+ properties. It helps us maintain our guest experience with customized features that are easy to use and really allow us know our guests better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly- clean face. Easy to train new employees- easy set up and access. Customizable features. Feedback Reviews. Instagram + events Widget. Export clients by tags. Tags in general!

Cons:

1)Sometimes loading glitches. 2)Unfortunately our POS system future does not work with SR- not SR's fault but it would make our lives easier to track spends at our more high volume properties.

Verified

Reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Love SevenRooms

I love SevenRooms. It is amazing and easy to use. I just wish that we could access the features that come from integration of our POS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use, continually improving, always staying ahead on trends. I love that they don't just offer a product but go out of their way to look at ways to help you market your restaurant.

Cons:

They do not integrate with BreadCrumb, you have to use/pay for OpenTable on top of your monthly cost.

Sarah D.

Verified reviewer

Restaurants

11-50 employees

Used other for less than 6 months

Review source

Reviewed September 2018

This is great!

Even though we selected another reservation software, I was impressed with the customer service and timely responses.

Ratings Breakdown

Ease of use

Functionality

Pros:

I feel like SevenRooms is a hidden gem although we ultimately decided on a different reservation system!

Cons:

It is a tad more costly than we were anticipating. Our big deal breaker was we could not utilize SevenRooms for out B&B properties as well as restaurants.