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SpotOn vs Toast POS: Which is best for you?
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Features
- SpotOn has been a game-changer for our business, offering an all-in-one platform that handles payment processing, marketing, and business tools seamlessly.
- Sales Rep was new and not trained fully on the product he represented, made promises of what the system will do, it doesn't in nearly all cases, The system crashes, it always shows us as being closed when we aren't, customer service knows very little about the product and can't solve problems, tell you 48 hours, how can you wait 48 hours to solve a problem with your point of sale?
- No matter where I've implemented Toast, even when there were hiccups, customer support was always able to swoop in and provide the necessary resources to sort it out. Plus, they have one of the most expansive integrations stack in restaurant tech.
- The toast system also blocks many QR code/mobile order payments for no apparent reason, which Toast states is a bug they’re working on, but of course, I never received answers for questions I posed on this matter.
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