Treatwell 2026: Benefits, Features & Pricing

Wondering if Treatwell is right for your organization?

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Overview
User Interface
Pros and Cons
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Treatwell

4.4

(284)

Pricing

Starting at £195.00 per year

About Treatwell

Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better.

Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility.

Treatwell Business is tailored to salon pros from the worlds of hair, beauty, barbering, and beyond.

Wondering if Treatwell is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

Treatwell User Interface

Popular Treatwell Alternatives

Main Product

Treatwell

4.4

(284)

Ratings Breakdown

4.52Ease of use
4.06Value for money
4.32Customer support
4.37Functionality

Pricing

Starting at £195.00 per year

Get Price

Alternative Product

Calendly

4.7

(4071)

Ratings Breakdown

4.69Ease of use
4.52Value for money
4.43Customer support
4.54Functionality

Pricing

Starting at $10.00 per month

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Alternative Product

Google Calendar

4.8

(3972)

Ratings Breakdown

4.77Ease of use
4.82Value for money
4.39Customer support
4.67Functionality

Pricing

Available upon request

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Alternative Product

Goldie

4.8

(1127)

Ratings Breakdown

4.80Ease of use
4.65Value for money
4.75Customer support
4.62Functionality

Pricing

Starting at $19.99 per month

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Alternative Product

Doctoralia for Specialists

4.7

(409)

Ratings Breakdown

4.68Ease of use
4.18Value for money
4.46Customer support
4.59Functionality

Pricing

Starting at €69.00 per month

Get Price

Alternative Product

GlossGenius

4.8

(347)

Ratings Breakdown

4.84Ease of use
4.75Value for money
4.76Customer support
4.68Functionality

Pricing

Starting at $28.00 per month

Get Price

Treatwell Pros and Cons

We analyzed 284 verified reviews for Treatwell to find out what actual users really think.

Select to learn more

Centralized Salon Operations Tools

Treatwell offers tools to organize salon appointments, track billing, and manage client lists in one place. Its user-friendly interface helps salons stay visible online, coordinate staff schedules, and monitor business performance, making daily operations smoother for owners and teams.

Treatwell Pricing and Plans

Starting price: £195.00 per year

Free Trial

Free Version

Connect

£195.00

flat rate, per year

Plan includes:

1.5 Hours of Training
Booking Analytics
Customer Service
Digital Calendar
Marketing and Promos
Online Visibility
Professional Photoshoot (Depending on Your Location)
Unlimited Appointment Confirmation Emails and SMS Messages
Unlimited Appointment Reminder Emails and SMS Messages
Unlimited Appointments

Pro

£599.00

flat rate, per year

Plan includes:

Advanced Booking Statistics
Advanced Marketing and Promotion Tools
Booking Analytics
Cash
Customer Service
Digital Calendar
Expense Monitoring
Invoices and Payments via Pos System
Marketing and Promos
More Than 3 Hours of Training

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Treatwell Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of Treatwell
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Calendar Sync
Client Management
Client Profiles
Confirmations/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Debit/Credit Card Processing
Discount Management
Electronic Payments
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Scheduling
For Salons and Spas
Gift Card Management
In-Person Payments
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Online Booking
Payment Processing
Performance Metrics
Point of Sale (POS)
Promotions Management
Ratings/Reviews
Reminders
Reporting/Analytics
Room Booking
Scheduling
SMS Marketing
SMS Messaging
SMS Reminders
Social Media Integration
Task Scheduling
Timesheet Management
Transaction History
Website Integration

Treatwell Integrations

Google Calendar

iCloud

Treatwell User Reviews

Overall Rating

4.4

Ratings Breakdown

72%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

4.1

Customer support

4.3

Functionality

4.4

Verified

Reviewer

Computer Software

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed May 2022

Best in the field

Ratings Breakdown

Ease of use

Functionality

Pros:

Always using this app since the ux and responsiveness it really good

Cons:

Filtering sometimes seems to be odd. Hard to understand

Santiago F.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2023

Grow your business with Treatwell

I have built a close relationship with the brand and have fallen in love with the product more and more over time. I can't see my business working without it. I love the fact that we get daily new clients and that by using Treatwell I have managed to grow my business faster and expected. I can't wait to open my second location and work together with Treatwell to help me grow it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Treatwell is an essential tool for my business. Whether you are starting a new business or have an existing one, with Treatwell I have managed to grow my company within the last 6 months. Grow my team and get them busy at the same time. Using their booking software is so simple and helpful since all new clients that book through treatwell market will come directly to your treatwellpro system. You can manage all bookings directly from your phone app or using the cloud system on your PC. Stylist can also have their own log in and the app on theirs phones so it saves them time knowing what bookings they have coming up and prepare for their day .

Cons:

I like all the features of the system. Looking forward to new features and updates for the future

Reasons for choosing Treatwell

I like that Treatwell is not just a software system, the fact that they have a market place where thousands of clients trust their products and use it to find their next forever salon is a big bonus for any business. not only are you taking advantage of a great product, but you are also gaining daily new clients by just being part of the brand.

Ramina G.

Verified reviewer

Cosmetics

Self-Employed

Used daily for less than 2 years

Reviewed March 2024

Nothing stereos sorry I have so much problem with treatwell

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easear questions to support .

Cons:

Like to call directly not email or all this calling center thing. No partnership ether !!!

Vendor Response

Hi Ramina, We’re really sorry to hear that you are not happy with Treatwell customer service. I can confirm we are still hoping to help out with any questions you may have! Please use the Live Chat function in your software to contact us, where you can then select the option which you are needing help with. Best wishes Treatwell

Replied September 2024

carmen s.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for more than 2 years

Reviewed May 2023

customer service

it would be great if the booking system could sync with our salon 1Q system so that we aren’t running 2 separate booking systems. or even an option to copy the calendar so it can be forwarded on to our receptionist when i’m not in the salon .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it generates new business and brings clients to my business. However i do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take.

Cons:

I do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take. The fact clients can leave anonymous reviews..they don’t help resolve an issue and sometimes they aren’t directly related to my service . I would also like a deposit option so that it reduces the risk of no shows .

Jaimy L.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed February 2023

Appointments made easy!

Overall a great experience. Treatwell digitalizes the tedious task of finding a place through web search and having to do all of the 'finding out whether it is a good place' in one overview. Therefore, I think it is absolutely a worthy application to use. However, it does tailor to more high-end services and the database they have may be limited depending on the country you live in.

Ratings Breakdown

Ease of use

Functionality

Pros:

Normally, I would have to Google for salons, then visit all of the websites separately, find the prices, and find an appointment at a time that suits me. I love how in Treatwell you have an easy overview of the different services near you. You can easily compare prices and schedule appointments based on a shop's availability. Happy to see such a tedious operation become digitalized.

Cons:

Treatwell tailors to, what seems, more high-end services. Therefore, the services seem to be at a higher price point than some places that are not in the customer database. In some cases, I also did not receive great service but still paid a high price due to the audience that Treatwell tailors to. Furthermore, the database that Treatwell has is quite limited in my country. I know that in other countries it may differ.

Palak L.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Reviewed December 2023

Treatwell is the best

I’ve been using Treat Well for more than two years and then never had any problem with it to all be super perfect and the website always work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s very great website. I can book any time anywhere with my favourite salons.

Cons:

Always remind me, when is my appointment and send me a message a day before my appointment as a reminder

Tania Borges P.

Verified reviewer

Warehousing

Self-Employed

Used daily for more than 2 years

Reviewed January 2024

Treatwell is a 5 star

All experience I had a salon menber or as a treatwell users to treatments was very good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How it is easier to book as a costumers and a salon .I no need to get worried about to be a good on internet as it help as English isn’t my first language

Cons:

I think they could show more often market it more

Katarzyna P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed February 2019

Clients think I work for treatwell

Connect is now very annoying with all bookings to check out and penalties for cancelling appointments even though client emailed me to cancel it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a calendar online, that is about it.

Cons:

The whole process is standardised to a point where clients thinks that I am just a branch of treatwell salon and demand procedures done in other 'branches'. There is no option to block bookings without preparing or taking deposits, that is extremely annoying. Recently treatwell allowed cancellations in hours notice and no payment for those lost bookings made by not serious people. I can't block unwanted clients, another annoying thing. If treatwell wouldn't be that aggressive on on marketing to a point where competition on Google doesn't make financial sense, I would go away. Still, I dislike every moment I have to use it to make My Business going

Vendor Response

Hi Katarzyna, Thanks for taking the time to leave a review. We're sorry to hear customers have seen you as a branch of Treatwell. Salons are the heart of our business and we are proud to have a diverse range of partners on the site. We aim to ensure that salons show their own identity through photographs, menu and the 'about' section. The new cancellation policy aims to help salons open up slots if a customer can't make an appointment. This means instead of a customer not showing up , they can cancel so that you are aware you will have a gap. We have also introduced the functionality that customers can reschedule, this means that instead of losing the booking, they will come to your salon at another time. With the new policy, you should encourage customers to cancel directly on the app if they are unable to attend , so that your 'successful bookings score' is not impacted. Please reach out to your Account Manager if you have any further questions. Best, Treatwell

Replied March 2019

Verified

Reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Reviewed May 2019

Gets me bookings that otherwise I would not have had

It’s been a positive experience in general

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software functions fairly well from the client booking side and the clients tend to be a good calibre.

Cons:

My least favourite part of the software is a lack in featured which sends clients marketing promotions, newsletter, events etc. Also there is very limited space to provide client history. It would be great if it could have client record cards, consultation forms and pre & aftercare forms to allow clients to complete online. The problem I have is because Treatwell is very basic here, it is not possible to intergrate with another diary system.

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Reviewed March 2019

Treatwell is the future

Overall I am a very happy Treatwell partner, and customer. (and also have managed to book some fab appointments for myself on there too!) I always highly recommend the system to lots of people! It's a no brainer, you need to be online and Treatwell certainly help you do that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its super easy to use, on the go and on laptop too. It has some really great tools and functions - customers can book with ease, and as a business owner you can manage everything in one place.

Cons:

There are some reporting tools that it still needs, some added features would be great such as consultation forms, deposit function but I feel that Treatwell evolve and add great features often.

Showing 1 - 10 of 284 Reviews

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