TRIMS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TRIMS

4.4

(28)

Pricing

Starting at £69.00 per month

About TRIMS

TRIMS is a cloud-based retail management solution that helps small to large enterprises streamline point-of-sale operations across multiple sales channels. The centralized platform comes with a back-office module, which enables users to manage purchase orders, monitor transactions and review organizational performance using actionable analytics.

TRIMS provides businesses with tools to identify low stock levels and gain insights into retail operations using customizable reports. It allows managers to capture client data and reward customers with gift cards or loyalty points. Additionally, the solution offers mobile applications for iOS and Android devices, enabling enterprises to scan barcodes and manage stock counts.

TRIMS facilitates integration with various third-party applications such as Magento, Shopify, WooCommerce, ChannelAdvisor and more. Pricing is available on monthly as well as annual subscriptions and support is extended via phone and other online measures.

TRIMS Screenshots

TRIMS Pricing and Plans

Starting price: £69.00 per month

Free Trial

Free Version

Basic

£69.00

per month

No plan information available

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TRIMS Features

Popular features found in Point of Sale
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location
Order Management
More features of TRIMS
API
CRM
Customer Database
Customizable Reports
Data Import/Export
Email Marketing
Layaway Management
Loyalty Program
Mail Order
Merchandise Management
Mobile App
Multi-Currency
Ordering Automation
Payment Processing
Point of Sale (POS)
Promotions Management
Purchase Order Management
Receipt Management
Reporting/Analytics
Reporting & Statistics
Retail Inventory Management
Retail POS
Returns Management
Sales Reports
Sales Trend Analysis
Search/Filter
Stock Management
Third-Party Integrations
Transaction History
Warehouse Management

TRIMS Integrations

WooCommerce

Adobe Commerce

Descartes Peoplevox

Rithum

Shopify

TRIMS User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

36%

14%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

4.6

Functionality

4.3

Damian H.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Trims by Touch Retail review

it's an amazing system that i personally rate as better than most that i've used,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is so easy and simple to use, set up completely for an inexperienced user. everything is set up similar to apps on your phone or computer.

Cons:

i sometimes struggle to report in vision, wish i could build my own reports from scratch. But i know this is more advanced use of the system.

Vendor Response

Thank you for the comments Damian. It's lovely to have Nordic Outdoor using our system, and it's a pleasure working with you. We are continuously improving our offering and hope to have yet more great tools available for you soon! Thanks again for taking the time to review.

Replied March 2019

simon w.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Great Solution

It's been very good, once we were over the initial learning curve. TRIMS allows us to manage our stock effectively, while giving us a clear picture of how each part of the business is performing by time and by date, 24/7. TRIMS is a very comprehensive piece of software - our advice would be to simplify it, until you learn what it can do, and then increase its footprint in your business in bite size chunks, because once it is something you are familiar with, you'll genuinely wonder how you've ever done without it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TRIMS offers us a comprehensive picture of our current stock and of the performance of our business at any given time, now or in the past. It's integrated superbly well with our website, enabling us to immediately stop selling online when we have run out of stock. We would warmly recommend Touch Retail, who have been superb partners from the word go.

Cons:

The software is very comprehensive, so it can take some time to get to grips with it, but if you request it, the TRIMS team can simplify your experience so that the system only gives you what you want and need, with the option to improve your user experience as you become more familiar with the platform.

Vendor Response

Simon, it's an absolute pleasure to read your comments. The whole reason we develop retail software is to try and make retailers lives easier, so reading reviews like this really makes it all worthwhile. I will ensure the rest of the team read this and thanks for taking the time to comment, and for being so supportive of our efforts.

Replied March 2019

Mark R.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Reviewed March 2019

review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relative ease when the system works properly

Cons:

Can sometimes be extremely slow.. They do not offer the ability for a retailer to run a 3 for 2 promotion.. fairly basic retailing promotion these days.. they do not have an SLA for when they will get back to you

Vendor Response

Thanks for taking the time to review our software. We have recently introduced a Checkout Rules system that allows most styles of promotion to be triggered at the point of checkout, either at the stores or through a website (if your web developer integrates this). So get in touch with the support team and they can explain more about how this works. Hope that helps.

Replied April 2019

Alex R.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Overall great system

You need to have patience and be willing to learn how to use the system but once you know your way around it it's fantastic and i've already recommended it to other retailers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The trims back end software has a lot of very useful features and is quite easy to use once you understand the basics. It has a modern look and layout which make it more intuitive to use than other options we looked at before decided to go with Touch Retail.

Cons:

While the ticket system for technical issues works well and the team in support work on problems quickly, communication could be improved. The causes of any crashes or faults are never explained, instead just an email saying the ticket has been resolved. This would probably be okay most of the time but often it's for an ongoing issue.

Vendor Response

Thanks for the positive review, it is great to hear that you are getting on well with the system, and that it is of real benefit to your business. We take on-board any comments and I will talk to the team about explaining the cause of any issues, should you get any. Your point about having patience and be willing to learn is very true. Our previous software Rapidstock, was very very easy to use but had limited functionality. TRIMS has been written to do a lot more, and be very flexible, and inevitably that is going to be more difficult to use. But that is what we wan't, a much more powerful system. And I think we have hit the right balance - but we do always keep adding in thing to make it easier. Thanks again!

Replied April 2019

Anna S.

Verified reviewer

Sporting Goods

11-50 employees

Used daily for less than 2 years

Reviewed March 2019

TRIMS is helping us to steamline our stock system and give seamless integration to our website.

We had a very tricky problem for TRIMS to solve as we were merging two businesses together and had two separate stock systems, we were also planning on launching two new websites at the same time. This was a tough situation that TRIMS helped us to resolve. The staff were amazing and helped us through every step of the way. We are now a year into using TRIMS and have got to grips with the system quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the way you can customise the product records to work best for you, giving you a system that is easy to work with. I also like the reporting as it can keep me up to date on sales by brand, department etc.

Cons:

The reports take a while to build and ideally could do with being quicker. It can feel like a lot of steps to adjust a record if you need to.

Vendor Response

Hi Anna. Thanks very much for taking the time to review our software. Lovely to be working with you and it's great to hear that you are getting real positive benefit from using TRIMS. We are doing all we can to speed up reporting, it can be difficult with the system being so flexible. But we are making progress. If you are not already scheduling emailed reports, it is worth doing so because you can then have your reports sat in your inbox waiting for you. Thanks again for the positive comments!

Replied March 2019

Shirley G.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Best Software Move

New features are constantly being introduced to keep up with retailers needs - they developed several new add-ons that we required to enable us to move from our previous stock system with no hardships. We have now integrated our new website with Trims through woo commerce , which couldn't have been simpler! On top of that the level of support that we have from both Touch Retail and The IT Department (Wexford) is second to none.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to import orders from suppliers directly into Trims, which then sets up both the order & the new products is such a time saver. Bulk editing groups of products, versatility of reports, promotions for tills.. the list of benefits is endless.

Cons:

So many features & report options - I don't have enough time to make full use of them!!

Vendor Response

Thank you for the fantastic review, very much appreciated. It is great to hear that the system is working so well for you, makes us really happy and I will certainly get the team to read your comments. Good luck with the recently launched WooCommerce integration! Thanks again!

Replied April 2019

Qasim J.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 2 years

Reviewed March 2019

TRIMS

Overall we are able to control stock very well. We can see from the point where it is booked in, to the point where it is sold and everywhere in between. It also allows us to track and report sales of styles across various departments. It integrates well with our online system. The new features being developed constantly are great too. Very much looking forward to using the WMS part of this.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is quick and easy to use software for our business. It allows us to control our stock and and report accordingly. It integrates well with our other platforms and there are constantly new developments.

Cons:

The reporting is difficult to use sometimes with some settings. Would like more configuration on reports and perhaps integrations with our online platform. Examples include sell through % based on overall stock, perhaps linking with online conversion rates / page views etc, cover required adjustments to fit our business.

Vendor Response

Thanks for taking the time to review the software, it is great to hear very positive comments. Happy it is working well within the business. Interesting idea regarding integration with page views, we will have a look at what is possible! Thanks again.

Replied April 2019

Andrew C.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Long term user

Happy with TRIMS although we could always be informed about advances of hardwear, scanners, tills etc via Email or social media.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can pick up sales data when not in the office, easy to add stock and view sales on screen.

Cons:

Producing paper reports is long winded and not always in a simple layout to read. Updates - information about these would be useful - they just happen but not always sure what they are.

Vendor Response

Hi Andrew. Thanks for taking the time to review our software. I know you've been using our products for many years and that speaks volumes. I wanted to make sure you were aware of our social media channels - check our website www.touchretail.co.uk where you will find the links in the bottom section. We do post about various enhancements there. The best way to keep up to date is by following our update channel on twitter @TRIMS_updates - we have been a little slow updating this recently, but plans are in place to spend more time on it! So start following, and watch this space. Thanks!

Replied March 2019

Michael W.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Good system overall

The system as a whole works well and unlike what we had before it is very stable and I cannot recall any outages. The cloud based element is a big plus and if you have any issues even out of hours they pick up every time. New features do seem to take a lot longer than I (or they) anticipate but I wouldn't let this sway a decision to use or not to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud based Regular updates Stable Out of hours support

Cons:

Inability to search deleted items New features can take a long time to come to fruition Reports are not intuitive

Vendor Response

Hi Michael, thank you for taking the time to review our software - it is great to have you on board. With the maturity of the system and our expanding development team we are certainly making improvements in the time it takes to introduce new features. I know you are looking forward to seeing our WMS module which is currently being tested in a live environment - so this will be available to you soon. Thanks for the great comments!

Replied March 2019

Karen F.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Couldn’t be without it!

Fantastic software - we couldn’t manage without it! Have recommended it to lots of people already. Love the way it suits our business and individual requests can be catered for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Allows us to see what we need to purchase and what our bestsellers are. Easy to use POS and customer accounts mean customers come back to use their points. Can use the software across our two locations and transfer stock easily. Support respond quickly to any issues and questions we raise.

Cons:

Back office can be a bit slow and sometimes updates change things that are apparent until an issue arises.

Vendor Response

Thank you for the kind words Karen. 'Couldn't be without it!' is a fantastic phrase to hear! It is great to have Foundations as a customer and we will continue to improve and deliver, to ensure you always feel this way. Thanks for taking the time to review.

Replied March 2019

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