URBANTZ 2026: Benefits, Features & Pricing

Thanks for your feedback Eduardo. We're glad you find the platform works well and that our features have offered you greater value than competing solutinos that you've used. Indeed, we're big believers in interoperability as this helps us massively reduce implementation times for our customers who need to integrate Urbantz with their other systems. Communication is an area we are actively working on improving as we scale up. We'll continue working to try and find the best ways of keeping you informed of updates and new features. All the best, Urbantz team

Replied November 2021

Thanks for your review Jonas, it's great that you find the platform quick. Regarding platform updates, it's really important to us at Urbantz that we continue to evolve our solution so that it better meets our customers' needs. It's true that we are regularly updating the platform and we hope you and your teams see the benefits of these updates in terms of improved stability, efficiency and new features. We try to ensure that most of the updates are not forced so that each user can accept them at a time that suits them. We're working hard to identify the best ways to introduce new features without interrupting your work. Please let your CSM know if you think there are ways that we can do this better. Feedback like yours helps us to make our solution better and it's always appreciated.

Replied October 2022

Thanks for your feedback, we're glad your team finds it easy to use for last mile management. Regarding export functionality, Urbantz manages incredibly large datasets so even manipulating 1 month's worth of data in spreadsheet software such as Excel can be a challenge if your operation has a high number of deliveries. That's why we offer the possibility for customers to retrieve all their data from the platform so it can be fed into their ERP or BI system. In this way, you can integrate your last mile delivery data with other customer information. We've also developed an Insights module that provides reports you can use to evaluate delivery activity across a variety of metrics, compare performance across hubs, carriers etc. All the best.

Replied October 2022

Thanks for the review Kay, Having the ability to control communication with customers is one of the strengths of our platform. Please feel free to give your customer success manager more information on where you feel planning capabilities and insights could be improved - this feedback is how we improve the product, All the best, Urbantz team

Replied November 2021

Thanks for the review Anthony. It's great that you find the application easy to use and the route optimisation effective. Indeed, there are many possibilities to configure the Urbantz platform in different ways. We pride ourselves on the fact that we can support an extremely vast range of use cases for enterprise delivery operations. We're always striving to improve our onboarding processes for customers to make that matching of possibilities and needs as efficient as possible. And of course we're adding plenty of new features as well. Please reach out to your CSM if you'd like to see how we're changing the platform in ways that can better support your use case!

Replied October 2022

Hi Fabien, we're glad you value the breadth of features provided by the Urbantz platform and feel it can support a multitude of use cases. Thanks for your feedback, it helps our product team and engineers to make the Urbantz platform better. I've passed on your comments. All the best

Replied October 2022

Thanks so much for your review Frederic. We're glad you find the user intervace intuitive and the APIs to be flexible to your needs. Our aim is to help you build your business so it's great you've been able to enhance your repuation using the Urbantz platform. Thanks for the suggestion on building out the features of the APIs. We're always looking at opportunities to improve the functionality of our products. If you have specific needs or suggestions, please do share them with your CSM so they can be discussed with our prodcut team! All the best Urbantz team

Replied October 2021

Thanks for the review Julien, we really appreciate your feedback. It's great your teams find the platform easy to use - and we're glad you've enjoyed the experience of working with us. The ability to quickly scale operations to new cities and fleets is something we've put a lot of time into, so it's gratifying to see those efforts paying dividends for our customers! We're actively looking into new reporting capabilities that will further enhance the platform. Then hopefully that 9 you gave us will become a 10!

Replied August 2021

Thanks for your review! We're glad your drivers find the software intuitive. Regarding the factors involved in route planning, we do take into account traffic forecasts when calculating routes. If you believe traffic is consistently heavier than what our algorithms suggest, we can ensure more conservative route planning by lowering the anticipated speed of your vehicles within the Urbantz platform. Our CSM and support team would be happy to help in setting that up.

Replied October 2022

Thanks for your review. Ease of use, configurability and flexibility are some of the guiding principles behind the development and continued evolution of the Urbantz platform, so it's very gratifying when we see customers appreciate the end result of all that work! Thanks for your feedback on integration of relay points during rounds. We're always looking for ways to improve the platform and offer greater functionality across the entire last mile. All the best, Urbantz team

Replied November 2021