Broadly vs SurveyMonkey: Which is best for you?

Benefit of Broadley is ability to do invoicing and send for a review, as well as having the chat to send messages in real time.

The only issue I have is not even with Broadly itself, the structure of our business makes automated review requests difficult because we often times don't collect on invoices for months after the job is complete (We work in an industry where insurance pays the bill).

It’s quick to get surveys up and running, offers clean analytics, and works well across teams. Despite a few technical and integration quirks, it remains my go-to survey solution due to its stability, affordability, and thoughtful design.

Customer support gets very slow at times, and I had to put in additional efforts into learning about advanced file sharing and scheduling features.