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Josh P.
Advisor, 7 years

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Updated December 14, 2025
Verified Reviews vs Yotpo: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$99.00
per month
$199.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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See all
Top Rated
Features
Features
Negative Feedback Management
3.50
Review Monitoring
3.38
Review Notification
3.33
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Social Media Integration
4.83
Multi-Channel Campaigns
4.78
Negative Feedback Management
4.74
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Integrations
See All
See All
Pros / Cons
- We have zero fake reviews being posted, no spam, simple monthly fee, SEO ranked, my staff love the interface, it's a 100x's better than Trustpilot!
- The customer service is truly a disgrace, as a german speaking customer you will be absolutly looked over, nobody will care for you, your emails wont be answered, your calls will end nowhere, their hotline is literally not answering any calls its just disgusting.
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- The reporting was very efficient, you could drill down into a customer portfolio and see all the earned/spent points at any given time.
- Can't generate test emails populated with dynamic data - have to put through a live order instead to see the whole journey
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Ease-of-Use
3.9/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Value for Money
3.8/ 5
Highest performing feature
in the comparison
3.9/ 5in the comparison
Customer Support
3.9/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad