Feedzai 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Feedzai

4.7

(11)

Pricing

Pricing available upon request

About Feedzai

Feedzai is a cloud-based solution that helps businesses identify, remediate and prevent financial frauds using artificial intelligence (AI) technology and machine learning capabilities. Professionals can use the dashboard to establish digital footprints or hyper-granular profiles for individuals and analyze behavioral data to detect suspicious activities.

Feedzai allows organizations to conduct risk assessments and review transactions to mark them as ‘fraud or ‘not fraud’. Managers can create watchlists and automatically screen customers or enterprise data against relevant at-risk categories or details. Additionally, users can maintain transaction logs and generate analytical reports.

Feedzai provides an API, which helps facilitate integration with several third-party applications. Pricing is available on request and support is extended via an inquiry form.

Feedzai Screenshots

Feedzai Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Feedzai Features

Popular features found in Risk Management
Alerts/Notifications
Audit Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Internal Controls Management
Mobile Access
Response Management
Risk Analysis
Risk Scoring
Scenario Planning
More features of Feedzai
Access Management
ACH Payment Processing
Activity Dashboard
Activity Monitoring
Activity Tracking
AI/Machine Learning
Alerts/Escalation
Anomaly Detection
API
Audit Trail
Background Screening
Behavioral Analytics
Behavior Tracking
Biometrics
BSA Compliance
Case Management
Check Fraud Detection
Compliance Tracking
Configurable Workflow
Contact Database
Counterparty Risks
Customer Accounts
Customer Database
Custom Fraud Rules
Customizable Branding
Customizable Reports
Dashboard
Data Capture and Transfer
Data Discovery
Data Import/Export
Data Management
Data Mapping
Data Synchronization
Data Verification
Data Visualization
Document Storage
Electronic Payments
Enterprise Risk Management
FACTA Red Flags
Financial Analysis
Financial Risk Reporting
Financial Transaction Approval
For Banking
For eCommerce
Fraud Detection
Identity Verification
Investigation Management
Monitoring
Payment Fraud Prevention
PEP Screening
Performance Metrics
Policy Management
Portfolio Analysis
Portfolio Management
Portfolio Modeling
Predictive Analytics
PSD2 Compliant
Real-time Alerts
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Risk Alerts
Risk Assessment
Risk Management
Risk Reporting
SARs
Search/Filter
Secure Data Storage
SSL Security
Task Management
Third-Party Integrations
Transaction History
Transaction Monitoring
Watch List
Workflow Management

Feedzai User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

27%

Secondary Ratings

Ease of Use

4.4

Value for money

4.1

Customer support

4.6

Functionality

4.5

Have you used Feedzai and would like to share your experience with others?

Maria K.

Verified reviewer

Retail

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Detects fraud in time

It gives me a feeling of tranquility with my data and my account is safe against so much cyber theft of information that increases every day but I like its well-organized technology

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like it because it immediately identifies possible frauds that can affect my account, giving warning signs and being able to act quickly before cyber thieves do. It has very good tools that are up to date with any type of threat and that generate trust. Biometrics is one of the safest tools and has made my data protected and secure

Cons:

It has modern technology so there is no reason to say that something does not work well, everything is perfect

shmuel k.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

excellent product and staff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the software is updated with all of the latest technology that are out there in the market. big data, machine learning, artificiall intelligent ect.. the product is flexible and can be custimsed as well as being configured for monitoring in severral dimenstions such as card level, merchant level, online banking ect..

Cons:

it seems as the product was built to perrform better on cloud than on premiss

Reasons for switching to Feedzai

we had the impression that the product was allready "to old" and didnt fit to the latest trends and technology. the product was black box without the ability to be customised to our needs

David R.

Verified reviewer

Gambling & Casinos

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Great product for more sophisticated use cases

Using Feedzai in an omnichannel environment it handles multiple data feeds with ease, using third party connections it still processes transactions at a great speed. The flexibility of the product means we are yet to find a fraud issue we can’t solve with Feedzai.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Feedzai has amazing flexibility and could be utilised in most decision making scenarios. The support team are fantastic and you feel product teams have a real passion for their product.

Cons:

With great power comes great complexity, it would not be suitable for someone with little experience administering fraud products. The huge capabilities and performance do come with a fairly high cost but it’s not out of line with it’s main competitors.

Emma W.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Puts an end to financial crimes

It stops fraud immediately when something goes wrong. The entire financial system is better protected, free from any criminal schemes. Scams become less of a problem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Feedzai quickly stops any financial crime involving suspicious activity. Its security system has been the best at preventing fraud before it's too late. You can fully trust all the work it does because, since its installation, comprehensive protection has been maintained, all in real time, to always keep the system secure. It has given me the assurance that the system is protected 24/7.

Cons:

All its tools have been perfect, with proper use, providing good protection. I have no comments that would upset me.

Charles C.

Verified reviewer

Chemicals

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Timely fraud detection

I have peace of mind that every transaction will be approved and validated correctly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It stops every transaction risk of fraud in a very timely manner, thus avoiding the cyber scams that are so common. Feedzai has been a software that can be widely trusted in every transaction, providing the solution to curb fraud. Furthermore, its support team is very friendly, answering every question very quickly and providing immediate solutions.

Cons:

I can't think of anything I dislike because I've never had any kind of inconvenience with its functionality or service.

Brian B.

Verified reviewer

Electrical/ Electronic Manufacturing

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Protection and trust

It has a protection that provides confidence in each transaction and I can always monitor my account with the certainty that my data is protected

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It controls the risk in all operations that are carried out by having protection over the data and transaction frauds or scams that can be generated, it gives me a lot of security in each transaction that I carry out, eliminating risks and fears. All the advice that is needed from the Feedzai team is super good and extensive.

Cons:

I can't find any faults or bad functions, everything is good and I like it without having any negative comments

Julian R.

Verified reviewer

Retail

10000+ employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Extreme protection against fraud

It provides confidence in being able to validate each fraud-free transaction without putting customers' data or credentials at risk

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Feedzai's precision power over scams has been a safe protection that keeps data security compliance. Identity theft is a repetitive scam that scammers do, but with Feedzai it is detected in time, stopping risky transactions

Cons:

It has a good security and fraud detection system that has never failed and has maintained good protection

Marcio R.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

A great tool full of potential to evolve a lot yet

Feedzai's tools meet our demand for a tool to create/manage/control fraud prevention rules and cases. With a year of use we have already achieved a lot of gain with the tool but we still have the feeling that the tool has the possibility of delivering much more. We really hope to see a dashboard visualization session with our main KPIs and reports that show us something more, a Pulse with a better flow of rules creation, that involves fewer steps and more automation. And we expect a more fluid CaseManager, with quick loads and different possibilities for creating rules and customizations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CaseManager The tool has a lot of useful things for everyday life. The set of queuing, use of SLAs and automated rules help us a lot to control the cases that we want to pay more attention to. The way we visualize each event, with the reference data always in view, and having just a few clicks on the historical cases of the same customer represents a very big gain in the time of analysis. Pulse The possibility of creating rules in any scenario we want, mainly due to metrics, is a very big advantage that Pulse provides us. In a few minutes we were able to create / edit a rule and place it in our production environment. It is also very good to have the possibility to leave rules turned off and to be triggered only in specific cases and in a short time.

Cons:

CaseManager Automated rules need more attention, since they are not so flexible as to allow us to send the cases we want, according to the rule triggered, for example, for each queue. The performance reports of analysts / rules / events are very basic, providing only the minimum amount of information we need to measure performance. The reference data is not recognized if we do not send the customer's document, but we could recognize the customer with just the card data, for example. Pulse Although it is quick to create a rule and / or metric, it is costly. It involves many steps, creating fields in workflows, updating snapshots, several updates. I believe that some steps could be automated so that the user does not get lost in the process. For example, when creating a metric, it should not be necessary for the user to create a field in the workflow, but for it to be created automatically. And if we changed the name of a metric, it should be updated automatically as well. In the metrics panel, because the names are similar to each other, it's easy to get lost. It would be nice if we could see where each metric is being used. The space for developing the rules / metrics / maps also requires some attention. Many times there was no space to write the code and the visualization is confusing, with one field overlapping the other in the view, for example. The explanations of the rules have a character limitation. Therefore, we are very limited to very short explanations.

Reasons for choosing Feedzai

Potencial, time to production, tecnology up to date.

Caroline B.

Verified reviewer

Consumer Goods

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed September 2023

Well-detected fraud identification

I believe that in these times where there is so much deceit and scams there is mistrust whenever transactions are made, but Feedzai provides precisely the security that is needed to carry out transactions with confidence.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With Feedzai, it generates confidence to carry out any money process by having a security scheme where it perfectly analyzes each fraud in payments in real time, avoiding fraud before it happens.The scam is so common to happen but with Feedzai we have had the guarantee and security that was the solution to combat scams, with their good service they also provide luxury attention giving more confidence that it is a platform that can be trusted.

Cons:

No, we have not had any type of inconvenience because your good service has been correct from the beginning

Anthony R.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Secure finance

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Builds digital trust to protect customers and the business from fraud and cyberattacks. With the right tools and strategies, risks can be identified and mitigated before they become a problem. They have advanced technology such as behavior analysis and machine learning to obtain greater certainty in risk assessments and guarantee full transparency to stay ahead of compliance requirements.

Cons:

They have a weakness and it is the customer service team that does not give specific answers about the information requested

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