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ChiDesk

Overview
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ChiDesk 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

ChiDesk
ChiDesk
4.6
(22)

Pricing

Starting at $40.00 per month

About ChiDesk

ChiDesk is an online booking and operations management software for spas and salons. The cloud-based platform allows businesses to manage appointments, record and track sales, manage employees, strengthen client relationships, schedule classes, and gain insight into business performance. The platform can also be used by fitness instructors, personal trainers, medical professionals, and other customer-facing professionals in the service industry, in order to manage bookings and clients.

Designed to function on all web-enabled devices, ChiDesk allows users to manage their spa or salon operations from anywhere, and facilitate on-the-go information access. The appointment scheduling tools within ChiDesk allow employees to view their upcoming appointments or classes, view attendee details, and track attendance. Businesses can allow their clients to book appointments online by embedding the ChiDesk widget into their business website, and the system facilitates group bookings, recurring appointments, electronic registration, appointment validation, and more.

ChiDesk Screenshots

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ChiDesk Pricing and Plans

Starting price: $40.00 per month
Free Trial
Free Version

Solo

$40.00

usage based, per month

No plan information available

    Standard

    $60.00

    usage based, per month

    No plan information available

      Advanced

      $80.00

      usage based, per month

      No plan information available

        Premium

        $100.00

        usage based, per month

        No plan information available

          Enterprise

          $120.00

          usage based, per month

          No plan information available

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            ChiDesk Features

            • Popular features found in Appointment Scheduling
              Appointment Management
              Automated Scheduling
              Calendar Management
              Client Database
              Group Scheduling
              Mobile Access
              Online Payments
              Recurring Appointments
              Reporting & Statistics
            • More features of ChiDesk
              Access Controls/Permissions
              Activity Dashboard
              Alerts/Notifications
              API
              Appointment Scheduling
              Availability Management
              Barcode/Ticket Scanning
              Before & After Pictures
              Billing & Invoicing
              Booking Management
              Booth Rental Management
              Calendar Sync
              Class Scheduling
              Client Management
              Client Portal
              Commission Management
              Confirmations/Reminders
              Contact Database
              Credit Card Processing
              Customer Database
              Customer History
              Customer Mobile App
              Customer Surveys
              Customizable Branding
              Customizable Forms
              Customizable Templates
              Data Import/Export
              Debit/Credit Card Processing
              Discount Management
              Drag & Drop
              Electronic Forms
              Electronic Payments
              Email Management
              Email Marketing
              Email Reminders
              Employee Management
              Event Scheduling
              Faculty/Staff Management
              For Medical Spas
              For Salons and Spas
              Gift Card Management
              HIPAA Compliant
              Inventory Management
              Loyalty Program
              Marketing Automation
              Marketing Management
              Multi-Location
              Multiple User Accounts
              Online Booking
              Online Store
              Payment Processing
              Payroll & Commissions
              Payroll Management
              Performance Metrics
              Point of Sale (POS)
              Practice Management
              Promotions Management
              Ratings/Reviews
              Real-Time Reporting
              Reminders
              Reporting/Analytics
              Rescheduling
              Reviews Management
              Sales Reports
              Scheduling
              SMS Marketing
              SMS Messaging
              SMS Reminders
              Staff Management
              Third-Party Integrations
              Transaction History
              Treatment Packages
              Website Integration

            ChiDesk Integrations

            Mailchimp
            Mailchimp
            SendGrid
            SendGrid
            Stripe
            Stripe
            Zapier
            Zapier
            PayPal
            PayPal
            Sage Accounting
            Sage Accounting

            See all 15 integrations

            ChiDesk User Reviews

            Overall Rating

            4.6

            Ratings Breakdown

            5

            64%

            4

            32%

            3

            5%

            2

            0%

            1

            0%

            Secondary Ratings

            Ease of Use

            4.5

            Value for money

            4.4

            Customer support

            4.9

            Functionality

            4.4

            Have you used ChiDesk and would like to share your experience with others?

            Zeki's profile

            Zeki D.

            Verified reviewer

            Health, Wellness and Fitness

            51-200 employees

            Used daily for more than 2 years

            Review source

            Reviewed July 2020

            Almost 3 years of Chidesk

            5

            My business is consist of more than 10 locations and I'm very happy and comfortable with Chidesk.

            Ratings Breakdown

            4
            Ease of use
            5
            Value for money
            5
            Customer support
            4
            Functionality
            icon
            Pros:
            Amazing support ([SENSITIVE CONTENT HIDDEN]🙏🏼) Quick development team Very good multi-location capabilities Strong accounting Location-based pricing Hotel PMS integration Data portability and freedom Frequent updates
            Cons:
            Mobile app still needs some polishing Integrations can be extended

            Reasons for choosing ChiDesk

            Multi-location capabilities Location based pricing via one main service database (menu)

            Reasons for switching to ChiDesk

            Multi-location capabilities Location based pricing via one main service database (menu)

            Read More

            EDUARDO's profile

            EDUARDO O.

            Verified reviewer

            Health, Wellness and Fitness

            11-50 employees

            Used daily for less than 2 years

            Review source

            Reviewed January 2020

            Functional and easy to use.

            5

            CHIDESK is the first web tool that we use and helped us enormously in the organization of staff and services we offer in the beauty salon, no doubt this tool has accompanied us during these 4 years and helped us in the development of the business, was the first official website that had our business, we are very pleased with the result that provided you, this program has a good performance and can not only be used by beauty salons because it has great flexibility, can be used in any professional field, which requires the attention of customers through appointment management.

            Ratings Breakdown

            5
            Ease of use
            3
            Value for money
            5
            Customer support
            5
            Functionality
            icon
            Pros:
            It is a web platform, very flexible and adaptable, allows the customization of services, colors, insertion of staff, also provides a web hosting, under the nomenclature "Business name".chidesk.com, so if you do not have a website, this tool will be very useful. As for its functionality is oriented to the scheduling of appointments and reservations online, also offers digital marketing and billing. On the other hand, it is very easy to configure and use. Overall it is a very powerful and effective program.
            Cons:
            I would like to develop an inventory control function, thus complementing this program and allow me to centralize all the management of the salon with this program.

            Read More

            VO

            Vicky O.

            Used unspecified for unspecified

            Review source

            Reviewed November 2014

            Review on Spa guru

            3

            Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees working hours.

            Ratings Breakdown

            3
            Ease of use
            3
            Customer support

            Read More

            HV

            Harrison V.

            Verified reviewer

            Health, Wellness and Fitness

            Used daily for more than 2 years

            Review source

            Reviewed September 2017

            Awesome and powerful software!

            5

            Ratings Breakdown

            5
            Ease of use
            5
            Value for money
            5
            Customer support
            5
            Functionality
            icon
            Pros:
            Very friendly developer and support team, they are very willing to go the extra mile for their users.
            Cons:
            The only negative thing I have to say is the scheduler design can become very cramped when adding more than 30 therapists.

            Read More

            AT

            ARVINDRA T.

            Verified reviewer

            Health, Wellness and Fitness

            2-10 employees

            Used daily for less than 6 months

            Review source

            Reviewed November 2020

            Practicality

            4

            As discussed in "Pro's"

            Ratings Breakdown

            5
            Ease of use
            5
            Value for money
            5
            Customer support
            4
            Functionality
            icon
            Pros:
            The system makes for practical use and allows multi-functionality. From a management perspective, the reporting feature is great and tracks all relevant information efficiently. The ease of application and correction of errors is well managed in the settings of the system. Tracking of cash ups, employees and suppliers makes for a huge time factor saving vs creation of numerous excel folders. We are very pleased with the functionality and outstanding service/support from Aletta de Villiers and her colleagues in Cape town. Well Done Team Arvin Leosage Wellness and Development
            Cons:
            None at this stage - check in 6 months time

            Read More

            VA

            Vijay A.

            Verified reviewer

            Health, Wellness and Fitness

            2-10 employees

            Used daily for free trial

            Review source

            Reviewed July 2019

            Good but can be improved

            4

            Ratings Breakdown

            4
            Ease of use
            4
            Value for money
            4
            Functionality
            icon
            Pros:
            Looks quite detailed ... workflows are standard. many payment options.
            Cons:
            Costly and little overwhelming. Needs to improve it UX & UI.

            Vendor Response

            Hi Vijay, thanks for submitting a review. Normally our customer success agents would fully support you in understanding and setting up the system to cater for your needs. Unfortunately, you did not respond to any of our contact requests to assist you. Please get in touch should you wish to get a better understanding of everything our system can help you manage at your business.

            Replied July 2019

            Read More

            TB

            Tamara B.

            Used unspecified for unspecified

            Review source

            Reviewed November 2014

            Spa Guru Evaluation

            4

            Spa Guru has been an amazing addition to our Spa. It does a lot of great reports and we love the user friendly online booking service which is now linked to our website. The marketing facility where you can set up emails & sms's from & schedule them to run at certain times or days is awesome too. The only recommendation I have to future spa's is install Spa Guru before you open so that you can load everything - stock, services, products as with any system it is time consuming & difficult if you fall behind. Most of the facilities are user friendly, just a few that are a bit complicated that you need to get around. The customer after sales service is unbelievable, you can phone through & someone will assist you immediately. Another great feature is that I have the system on my lap top which is synced & I can make or delete booking outside of the spa. All and all it is a great system.

            Ratings Breakdown

            4
            Ease of use
            5
            Customer support

            Read More

            JH

            Johan H.

            Used unspecified for unspecified

            Review source

            Reviewed November 2014

            Spa Guru product review

            4

            To whom it may concern, Spa Guru is a great product that we use in our health and wellness businesses. Its user friendly with loads of reporting functionality. The owners Gary and Colette Halberstadt is always helpful and open to ideas and suggestions for new functionality. After sales service, product ease of use, functionality and training are very important aspects to consider. We have tried other products specific to the Spa industry and I would definitely suggest this product over any other competitors in the market. Kind regards

            Ratings Breakdown

            5
            Ease of use
            5
            Customer support

            Read More

            GD

            Gunther D.

            Used unspecified for unspecified

            Review source

            Reviewed November 2014

            Revolutionary front desk software

            5

            Chidesk has really changed the way we do business. Thanks to the cloud based software I can keep tabs on my business without having to be in the building as with other software. The features have helped us to stream line our business, improving productivity and increasing profit. The support team have been extremely helpful and are always open to ideas for new functions. The monthly cost of the software far exceeds the value received from Chidesk.

            Ratings Breakdown

            5
            Ease of use
            5
            Customer support

            Read More

            MG

            Michael G.

            Used unspecified for unspecified

            Review source

            Reviewed November 2014

            SpaGuru

            5

            A great overall system, giving me all the necessary tools to run my EMS business successfully. The back up service is phenomenal with all queries been answered instantly or with a return call shortly after with the correct answers. Zeena and Aletta are professional and there constant communication with us makes my business run professionally. I highly recommend SpaGuru to my clients.

            Ratings Breakdown

            5
            Ease of use
            5
            Customer support

            Read More

            Showing 1 - 10 of 22 Reviews
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