Kenko 2026: Benefits, Features & Pricing

Wondering if Kenko is right for your organization?

Our Fitness Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kenko

4.5

(61)

Pricing

Starting at $99.00 per month

About Kenko

Bookee is a growth partner for fitness business. It is with you at every stage of your
business—launch your studio, manage a bunch of clients, or scale like a rocket.

With Bookee, you have all the industry knowledge—research, playbooks, and insights for your next big idea. You have access to a ridiculously simple software, that turns ideas into business. And if you face issues along the way, an army of support executives is ready to help you in minutes. So the only thing you are left to do is to decide is—when you want to start growing with Bookee.

Kenko Screenshots

Kenko Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

usage based, per month

No plan information available

Pro

$199.00

flat rate, per month

No plan information available

Premium

$299.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Kenko Features

Popular features found in Fitness
Attendance Tracking
Billing & Invoicing
Calendar Management
Class Management
Communication Management
Customer Database
Employee Management
Marketing Automation
Online Booking
Payment Processing
Registration Management
More features of Kenko
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Attendance Management
Automated Scheduling
Availability Management
Booking Management
Business Coaching
Calendar/Reminder System
Calendar Sync
Certification Tracking
Chat/Messaging
Class Registration
Class Scheduling
Client Management
Client Portal
Client Profiles
Community Management
Confirmations/Reminders
Contact Database
Contact Management
Contract/License Management
Credit Card Processing
CRM
Customer Accounts
Customer Engagement
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Document Storage
Drag & Drop
Dues Management
eCommerce Management
Electronic Payments
Email Campaign Management
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Scheduling
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Feedback Management
Financial Reporting
Fitness Plan
For Dance Studios
For Gyms
Forms Management
For Yoga/Pilates Studios
Group Scheduling
HIPAA Compliant
Hybrid Trainer
In-person Trainer
Instructor Management
Inventory Management
Invoice Management
Lead Generation
Lead Management
Live Chat
Member Accounts
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Membership Renewals
Member Types
Mobile Access
Mobile Alerts
Mobile App
Mobile Booking
Monitoring
Multi-Location
Online Payments
Online Registration
Online Store
Online Trainer
Parent Portal
Personalization
Point of Sale (POS)
Push Notifications
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Resource Scheduling
Room Booking
Scheduling
Search/Filter
Secure Login
Self Check-In/Check-Out
Self Service Portal
Session Notes
Skills Tracking
SMS Marketing
SMS Messaging
Social Media Integration
Staff Management
Staff Scheduling
Student Management
Task Management
Task Scheduling
Team Calendars
Team Management
Third-Party Integrations
Time Clock
Timesheet Management
Transaction History
Virtual Classroom
Visitor Management
Visual Analytics
Wait List Management
Waiver Management
Web Forms
Website Integration
Website Management

Kenko Integrations

Stripe

Integration rated 4.7 from 17 reviews

Mailchimp

Google Calendar

Adyen

ClassPass

Zapier

See all 7 integrations

Kenko User Reviews

Overall Rating

4.5

Ratings Breakdown

72%

15%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.5

Functionality

4.3

Noé R.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Reviewed February 2025

PAU experience with Kenko AI

My experience with Kenko as a booking tool has been excellent, providing the essential features I needed to efficiently set up and manage my business operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How efficient the tool and the team work, along with the personal support you receive, can be crucial as a young entrepreneur.

Cons:

Honestly, for me, it has just been a very uplifting experience.

Kara K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed May 2025

Liked it at first + now really enjoy it!

It's been great! It's been getting better every year. The customer service has been spotty at times, but now I have an account manager that is very responsive. I like the software and it's easy for my customers when they use the app. I love the journeys, but would never be able to figure that out without kenko's support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's pretty easy to navigate once you are trained. I like having someone that I can email or book a time to have a zoom call with to talk through problems I'm dealing with. Feels like kenko employees are trying to make it better + more user friendly all the time. They ask what we want + implement.

Cons:

I've been using it for over two years and early on there were a lot of problems that were frustrating, but I've seen so many improvements that these can now be overlooked. It is frustrating to enter a customers name and the search result doesn't come up. You have to use lowercase or uppercase depending on how they set up their account. Pulling reports can be difficult to navigate, too. I don't like how it integrates into my website because my clients book through my site a lot and they don't know how to cancel their bookings. That could be better for sure.

Reasons for choosing Kenko

The cost was lower + I heard it was difficult to navigate

Matthew J.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

Great booking software and easy process to setup.

The experience was very smooth and easy to get through, having an assigned onboarding coach to walk me through every step and answer questions was very useful. The booking system itself is also great once set up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The responsiveness of the team and the clear details for every step of setting up made the process smooth and easy to learn.

Cons:

There are a few specific features and technical aspects of the platform that took some time to figure out and that I would like in the future, but having a roadmap feature to request certain things to add was also very useful.

Reasons for choosing Kenko

The process of setting up for Mariana Tek was far more involved and expensive.

Reasons for switching to Kenko

We wanted something a little more intuitive and involved as the UI for Momence was not ideal for our business.

Andrei V.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Horrible experience -> on paper they have all the features, the execution is BUGGY at every step and is losing us money and time

Worst thing ever. On paper, they have all the features. Sales was great, onboarding was nice, people we interact with are nice, our success manager is nice. Product management and development -> as a previous product manager, never had a product experience so bad. Wasting so much time almost daily having to raise bugs, trying to stay on top of all these bugs. And the worst part is that these aren't little bugs that don't impact anyone -> these are bugs that are impacting potentially hundreds of monthly payments, that lead to us STRESSING a lot and potentially losing financially due to their buggy app. If you don't see this review edited soon, it means I have moved over to a different provider -> I'd rather go through the hassle of migrating again than go through bad product crises every 1-2 weeks (and it's been like that for a few months now, since we switched over).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sales was a great experience. On paper, they have great features, similar to momence and other competitors, at a considerably better price. Really love the feature of having the website done through Kenko, and having the schedule integrated through the website (and of course our branded mobile app).

Cons:

Bugs everywhere -> let me tell you about some of the bugs we faced, and especially how they cost us a lot of money and time. I have never experienced such a bad product experience. I will completely ignore the small bugs, but letting you know what we faced in a only a few months that led to money and time wasted. 1. Recurring payments not being completed not working. We noticed after a period that some customers were having their memberships renewed, without any payment even being attempted. Literally they allowed us to not have any visibility of any missed payment, and they allowed our customers to keep coming to class without their automatic payment being completed. We spent weeks working this out with them, use cases, examining different bugs as part of this, thought it's fixed, whoops -> appears again. Nobody tells us, we somehow notice we're missing payments! 2. Discount codes created to only work for the first month of a recurring membership -> the discount is applied not only in the first month, but then again applied in the second month! We raise this as a bug, they say they are working on it. One month later, discount is applied AGAIN. Absolutely horrible, applying discounts to out clients when there should be no discount, month after month, with a useless team. 3. We noticed people with expired memberships were still allowed to book classes AFTER their expiry date. Literally allowing people to come for free, leading to us losing money. 4. Their teacher pay feature is full of bugs -> if you use it, great chance you'll be losing money Not to mention some key features were designed by people with no knowledge of how studios work. The key product in any studio is a recurring membership. Imagine this is a monthly recurring. Their membership is designed so that it doesn't allow our customers to book classes in the future, if it's in the next iteration of their membership! So imagine my membership is renewing tomorrow -> literally doesn't allow our loyal customers to book classes in a few days, and you have to wait for the renewal to first happen. What?!

Reasons for choosing Kenko

Chose Kenko over momence due to price and due to the fact they had an integrated website builder - wish I picked momence.

Reasons for switching to Kenko

Was looking for something with more features, especially the automated email journeys, as we were growing a lot.

Michelle A.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Great program with a Team that helps you provide the best for your clients!

Very accomodating, the team are very helpful and invested in helping you solve problems and make ease of use better at every stage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. The UI for both staff and clients is exceptional. Managing memberships is very simple and overall the program has given us time back in every way.

Cons:

Doesn't yet do customisable notes - but it's coming! Honestly, this is the only system I've found that caters to our needs. They are moving into the health and wellness space and I can't wait.

Reasons for choosing Kenko

They are committed to catering the wellness space by 2026. The only booking/membership/fitness crossover software to do so. It has the simplicity and user experience of gym or fitness software that clinic software doesn't, but is starting to have the higher capacity of a clinic software in terms of data.

Reasons for switching to Kenko

Clunkyness, chaos, and didn't do the Allied Health side of things that I need.

Morgan F.

Verified reviewer

Sports

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Yikes. Not good at all.

Pretty terrible. I would never recommend this company to another. The 12 month contract is pretty gross too. If you’re delivering on the services claimed, then you don’t have the right to hold someone in a contractual agreement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I did appreciate that they handled the data migration from our old CRM in the beginning of our transfer to Kenko.

Cons:

There’s countless things Kenko lacks that are seemingly very obvious. Like for one, they claimed to have an inbox for customers to directly correspond with us when, in fact, it’s a forwarding service from your regular email which at that point, why not just use your email. It’s also disgustingly overpriced for what you’re getting. You can’t get immediate help with issues because they don’t have a help line. You have to email them and they get back to you when they can.

Reasons for switching to Kenko

We’re actually going back to Wix after the terrible experience with Kenko. We actually loved Wix but they had one client billing issue and it’s since been resolved. We should’ve just been more patient and not switched.

Verified

Reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Get rid of your bad fitness software, Kenko is worth it!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface, both for the business and clients, is so seamless and user friendly. Everything is simple but very modern and stylish. The ease of use creates a low barrier to entry for clients to see our classes, make a purchase, and book their spot. We can already see a lift in our sales and we're confident that's because they are able to navigate the site and app much better than our previous provider.

Cons:

So far, there's nothing we don't like! We are looking forward to new features launching in the future that we think could make our experience, and other studios experience, even better!

Reasons for choosing Kenko

Kenko just had certain features that the others lacked. Or even features they all shared, Kenko was just doing them better. The open roadmap was really a selling point for us.

Reasons for switching to Kenko

Horrible software - bad user interface, little to no quality customer service or account management, overpriced and so many hidden fees.

Cindy M.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

Good but not great

Good but considering changing platforms. Recently met with Kenko and they continue to evolve but I don't think they are the best for an educational institute.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use and being able to build out our schedule of classes and courses but it has some hiccups.

Cons:

I am not able to place a live calendar on my website that includes classes and courses and my customers don't care what I call them, they just want to be able to see everything going on. My customers have difficulty setting up a "child account" under their parent account so it makes it confusing when signing up more than one child. Customers can also only sign up for only 1 course and that doesn't match our business model

Reasons for choosing Kenko

convenience at the time but we will be switching to Sawyer, I feel it's a better fit for education centers.

Stephen B.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

Kenko - Deceptive Business Practices

Terrible. I would run as fast as possible away from this company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Initally, everything looked great, it seemed like a good fit for our business

Cons:

But after signing the contract, and seeing they used misleading verbiage regarding cancellation in their Terms and Conditions, everything went downhill. We used them for one month, didnt even get past the onboading, and they refused to release us from the contract, even though they stated 30 day notice to cancel (not edited). Very shady business practices. They offered to waive the subscription fee, but we would be locked into a business with a non compete, and have our clientele have to experience their business practices.

Reasons for choosing Kenko

We thought, based on their website, it would be more in depth, the marketing would be easier, and the monthly payments would be simple. We were wrong, and mislead

Reasons for switching to Kenko

We thought it would be easier to manage than Teamsnap. Teamsnap has way better customer service, an easier navigation platform, and the fees are way lower.

Sandeep B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Reviewed January 2025

Grateful to Kenko and their Exceptional Team

Kenko has been a game-changer for my studio. The platform is intuitive, user-friendly and packed with features that make managing class schedules, client bookings, and payments so much easier. I was assigned [sensitive content hidden], as a point person to help me through the onboarding and set up and she made the whole process an absolute pleasure. From start to finish, [sensitive content hidden] demonstrated exceptional knowledge, patience, and professionalism. If you’re considering Kenko, go for it—it’s been one of the best decisions I’ve made for my studio. And if you’re lucky enough to have [sensitive content hidden] assist you, you’re in the best hands!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate that I was assigned a specific team member to work with me through the whole onboarding process. [sensitive content hidden] made everything so much easier and the fact that we could build a rapport helped make everything move more smoothly.

Cons:

The onboarding was quite a long process and the videos were not nearly as useful as the meetings with my contact person, [sensitive content hidden].

Reasons for choosing Kenko

I found the Kenko system much easier and more intuitive to use, for both customers and admins.

Showing 1 - 10 of 61 Reviews

See All Reviews