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Kenko

Kenko 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Kenko
Kenko
4.5
(61)

Pricing

Starting at $99.00 per month

About Kenko

Bookee is a growth partner for fitness business. It is with you at every stage of your
business—launch your studio, manage a bunch of clients, or scale like a rocket.

With Bookee, you have all the industry knowledge—research, playbooks, and insights for your next big idea. You have access to a ridiculously simple software, that turns ideas into business. And if you face issues along the way, an army of support executives is ready to help you in minutes. So the only thing you are left to do is to decide is—when you want to start growing with Bookee.

Kenko Screenshots

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Kenko Pricing and Plans

Starting price: $99.00 per month
Free Trial
Free Version

Basic

$99.00

usage based, per month

No plan information available

    Pro

    $199.00

    flat rate, per month

    No plan information available

      Premium

      $299.00

      flat rate, per month

      No plan information available

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        Kenko Features

        • Popular features found in Fitness
          Attendance Tracking
          Billing & Invoicing
          Calendar Management
          Class Management
          Communication Management
          Customer Database
          Employee Management
          Marketing Automation
          Online Booking
          Payment Processing
          Registration Management
        • More features of Kenko
          Access Controls/Permissions
          Activity Dashboard
          Activity Tracking
          Alerts/Notifications
          API
          Appointment Management
          Appointment Scheduling
          Attendance Management
          Automated Scheduling
          Availability Management
          Booking Management
          Business Coaching
          Calendar/Reminder System
          Calendar Sync
          Certification Tracking
          Chat/Messaging
          Class Registration
          Class Scheduling
          Client Management
          Client Portal
          Client Profiles
          Community Management
          Confirmations/Reminders
          Contact Database
          Contact Management
          Contract/License Management
          Credit Card Processing
          CRM
          Customer Accounts
          Customer Engagement
          Customizable Branding
          Customizable Fields
          Customizable Forms
          Customizable Reports
          Customizable Templates
          Data Import/Export
          Discount Management
          Document Storage
          Drag & Drop
          Dues Management
          eCommerce Management
          Electronic Payments
          Email Campaign Management
          Email Management
          Email Marketing
          Email Reminders
          Email Templates
          Employee Scheduling
          Enrollments/Onboarding
          Event Calendar
          Event Management
          Event Scheduling
          Facility Scheduling
          Feedback Management
          Financial Reporting
          Fitness Plan
          For Dance Studios
          For Gyms
          Forms Management
          For Yoga/Pilates Studios
          Group Scheduling
          HIPAA Compliant
          Hybrid Trainer
          In-person Trainer
          Instructor Management
          Inventory Management
          Invoice Management
          Lead Generation
          Lead Management
          Live Chat
          Member Accounts
          Member Communication
          Member Database
          Member Directory
          Member Portal
          Membership Management
          Membership Renewals
          Member Types
          Mobile Access
          Mobile Alerts
          Mobile App
          Mobile Booking
          Monitoring
          Multi-Location
          Online Payments
          Online Registration
          Online Store
          Online Trainer
          Parent Portal
          Personalization
          Point of Sale (POS)
          Push Notifications
          Real-Time Notifications
          Real-Time Reporting
          Real-time Scheduling
          Real-Time Updates
          Recurring Appointments
          Recurring/Subscription Billing
          Reminders
          Reporting/Analytics
          Reporting & Statistics
          Resource Scheduling
          Room Booking
          Scheduling
          Search/Filter
          Secure Login
          Self Check-In/Check-Out
          Self Service Portal
          Session Notes
          Skills Tracking
          SMS Marketing
          SMS Messaging
          Social Media Integration
          Staff Management
          Staff Scheduling
          Student Management
          Task Management
          Task Scheduling
          Team Calendars
          Team Management
          Third-Party Integrations
          Time Clock
          Timesheet Management
          Transaction History
          Virtual Classroom
          Visitor Management
          Visual Analytics
          Wait List Management
          Waiver Management
          Web Forms
          Website Integration
          Website Management

        Kenko Integrations

        Stripe
        Stripe
        Integration rated 4.7 from 17 reviews
        Mailchimp
        Mailchimp
        Google Calendar
        Google Calendar
        Adyen
        Adyen
        ClassPass
        ClassPass
        Zapier
        Zapier

        See all 7 integrations

        Kenko User Reviews

        Overall Rating

        4.5

        Ratings Breakdown

        5

        72%

        4

        15%

        3

        7%

        2

        0%

        1

        7%

        Secondary Ratings

        Ease of Use

        4.5

        Value for money

        4.3

        Customer support

        4.5

        Functionality

        4.3

        MP

        Makkenzze P.

        Verified reviewer

        Health, Wellness and Fitness

        2-10 employees

        Used daily for less than 6 months

        Reviewed January 2025

        Thank You [sensitive content hidden] !

        5

        It has been great! I wouldn't of been able to do it without [sensitive content hidden] and I am so so grateful to have had her for my onboarding! Can I keep her as my main point of contact?! :)

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        I have really enjoyed the support you provide for onboarding. [sensitive content hidden] was great and i hope everyone gets someone like her to onboard them. When seeking a booking system, support was very important! The system is intuitive and easy to navigate and which makes the stress of learning a new program substantially less. I am overall very impressed with the CRM.
        Cons:
        The onboarding videos that help you walk through step by step will often times be a white blank screen when you open it. I also would like to be able to pop out the videos so i can navigate the system at the same time. You get this in onboarding with your coach, but i would of liked to be able to work through everything on my own first with a little more ease. Additionally Revenue Splitting and reporting is definitely needed. A lot of the local yoga studios and fitness facilities provide a revenue split for payroll and to stay competitive, I would like to do the same.

        Reasons for choosing Kenko

        A have heard so many complaints about them in the industry. Many of the yoga studio's feel they need to use mindbody, but I wanted a system i didnt complain about and I like so far how Kenko works for our studio.

        Read More

        MM

        Mike M.

        Verified reviewer

        Health, Wellness and Fitness

        Self-Employed

        Used daily for less than 6 months

        Reviewed February 2025

        Happy with the switch to Kenko

        5

        Great. As I get more used to the software and am able to fully take advantage of it, as well as the dedicated monthly support calls, this will be a game changer.

        Ratings Breakdown

        4
        Ease of use
        4
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        I love the people! The onboarding was great. It's nice to work with a company whose people genuinely care about your success.
        Cons:
        Like any new company, there are some kinks. However, the staff is nimble and fixes get addressed quickly. So, that's a pro.

        Reasons for choosing Kenko

        It just seemed like the best fit for my business.

        Reasons for switching to Kenko

        Too much nickel and timing going on and customer service was not as good as it used to be.

        Read More

        JL

        Joseph L.

        Verified reviewer

        Non-Profit Organization Management

        2-10 employees

        Used monthly for less than 6 months

        Review source

        Reviewed November 2025

        Extremely Disappointing Experience with Kenko

        1

        I rarely leave negative reviews, but my experience with Kenko was by far one of the worst I’ve had with any software company. Despite the sleek marketing, their platform is nowhere near as evolved or intuitive as they claim. The software is currently undergoing what seems to be a complete reconstruction — features are being redesigned, removed, or half-functional. Many tools feel redundant and poorly integrated, and essential settings are buried under multiple layers of menus, forcing you to dig endlessly just to make simple changes. Their onboarding process is a nightmare — drawn out, confusing, and seemingly designed to waste your time. It took weeks to even get close to a usable setup, and by that point, it felt more suspicious than professional. What truly pushed me over the edge was their billing practice. I signed up for what they advertised as a free account, but I was unexpectedly charged without authorization. I never approved a payment, never submitted an invoice, and yet I was billed anyway. When I reached out within a week — well within any reasonable 30-day refund window — they flat-out denied my refund. Since then, their support team has ignored my messages and calls, showing zero accountability or concern for customer satisfaction. Overall, Kenko is not ready for prime time. Between the clunky software, misleading practices, and nonexistent customer support, I would strongly advise anyone to stay away until they get their act together.

        Ratings Breakdown

        1
        Ease of use
        1
        Value for money
        1
        Customer support
        1
        Functionality
        icon
        Pros:
        At first glance, the interface looked clean and promising, and some of the concepts behind the features seemed useful in theory. Unfortunately, that initial impression didn’t hold up once I started using it — the tools weren’t as functional or streamlined as they appeared.
        Cons:
        The software feels unfinished and far less advanced than advertised. Many features are redundant, poorly organized, and hidden behind multiple menus. The onboarding process was overly long and unproductive, and I was unexpectedly charged despite signing up for what was supposed to be a free account. The lack of response from their support team made the whole experience extremely frustrating.

        Read More

        ER

        Elcin R.

        Verified reviewer

        Health, Wellness and Fitness

        2-10 employees

        Used daily for less than 6 months

        Reviewed December 2024

        If you are thinking about switching platforms to KENKO- do it

        5

        Amazing. I’m looking forward to realizing all the benefits of this new platform. I already feel like it’s taken my small studio to the next level.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Vidi was so amazing! She was patient and thorough in explaining features and never flustered if I asked too many questions! Very professional and knowledgeable.
        Cons:
        Not sure there is anything I didn’t like

        Reasons for choosing Kenko

        Various reasons. Cost, ease of use and mostly my branded app

        Reasons for switching to Kenko

        Not user friendly & expensive for what you receive

        Read More

        DD

        Danielle D.

        Verified reviewer

        Facilities Services

        2-10 employees

        Used daily for less than 6 months

        Reviewed February 2025

        Great experience with Vidi

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Functionality
        icon
        Pros:
        Branded app and the waitlist feature. Also the fact that I have somebody to work on marketing with once my app goes live.
        Cons:
        How long the setup takes before the app goes live

        Reasons for switching to Kenko

        I didn’t have my own branded app and I was not happy with the way they were managing my account.

        Read More

        SJ

        Samaira J.

        Verified reviewer

        Health, Wellness and Fitness

        11-50 employees

        Used daily for less than 6 months

        Review source

        Reviewed August 2024

        Best emerging software in this field

        5

        Ratings Breakdown

        3
        Ease of use
        5
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        They value customer experience a lot, which prevents them from becoming a feature factory and build features that are actually the best present as of now in the market. The team is helpful, great support and people from the team get on a call with me at times to discuss my experience. Overall, 10/10 experience.
        Cons:
        I had requested for the CRM to be compatible on other devices and this problem has been solved recently too, so nothing as of yet.

        Reasons for choosing Kenko

        Price and feature graph seemed the best with book

        Reasons for switching to Kenko

        They became a feature factory with absolute trash support

        Read More

        AS

        Andrea S.

        Verified reviewer

        Health, Wellness and Fitness

        Self-Employed

        Used daily for less than 6 months

        Review source

        Reviewed July 2024

        Bookee is a game changer

        5

        It has been a great experience. Jay was so helpful during the onboarding process. I’m beyond happy I decided to implement Bookee into my company.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        The ease of the system for me and my customers
        Cons:
        The CRM is not available on my phone and it would be helpful in a pinch

        Reasons for choosing Kenko

        The price and the quick onboarding process

        Reasons for switching to Kenko

        It was impossible to see when someone booked or cancelled a class. Worse than that, I had no idea when someone joined my studio. It wasn’t entirely their fault because the system was set-up for baseball cage reservations.

        Read More

        HP

        Holly P.

        Verified reviewer

        Health, Wellness and Fitness

        11-50 employees

        Used daily for more than 2 years

        Reviewed August 2023

        The BEST Fitness Software!!

        5

        My experience has been excellent. We have been with Bookee from nearly the beginning and they have given so much attention to the user's experience. They are always really responsive and so attentive to your needs. And they don't charge for every little thing like some other programs, which is a deeply refreshing experience.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        It's INTUITIVE, which makes it easy to use and navigate. It's easy to train staff to use it. It is sleek and modern and meets all of our needs.
        Cons:
        Bookee really listens to their users and therefore are releasing new features all the time. It can sometimes be hard to keep up on what the new releases have to offer.

        Reasons for choosing Kenko

        I liked the look of bookee's design. I also liked the people behind bookee and was willing to take a risk on a lesser known company at the time. I'm glad I did. They've been amazing.

        Reasons for switching to Kenko

        Mindbody was constantly up-charging me while making my life more difficult on their very archaic platform. My main goal was to find a clean, up to date, and new company that made the experience for myself and my users very intuitive and easy. People are not always very tech savvy so a program on the user end needs to be simplified while doing what we need. And on the back end it needs to be robust and intuitive at the same time. Bookee was exactly what I was looking for.

        Read More

        SC

        Sabrina C.

        Verified reviewer

        Health, Wellness and Fitness

        2-10 employees

        Used daily for less than 12 months

        Reviewed August 2023

        Such a great software and team!

        5

        Bookee runs smoothly. Last thing I need is a headache from technology. With staff support and mostly ease of use, Bookee is very helpful

        Ratings Breakdown

        4
        Ease of use
        5
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        I love the ever evolving updates and features Bookee creates. It shows innovation and they care about fitness businesses.
        Cons:
        There are some features that could use improvement such a payroll, statistics, logistics, and payment processing.

        Reasons for choosing Kenko

        We liked the new technology Bookee is using, and the fact that the team cares about their customers and software. Customer support, and constantly asking for feedback is very important.

        Read More

        VR

        Verified
        Reviewer

        Health, Wellness and Fitness

        2-10 employees

        Used weekly for less than 6 months

        Reviewed November 2023

        Bookee for healthcatr

        4

        Ratings Breakdown

        3
        Ease of use
        4
        Customer support
        3
        Functionality
        icon
        Pros:
        Photos of patients are good, the interface looks nice, the best part is the app from a patients point of view
        Cons:
        Unable to clinic on a patient and click rebook, I have to go throughout the whole manual process every time

        Reasons for switching to Kenko

        boss wanted to switch, I like this anemone

        Read More

        Showing 1 - 10 of 61 Reviews

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