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Josh P.
Advisor, 7 years
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Updated February 10, 2026
Brevo vs Customer.io: Which is best for you?
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Advice from pros
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$9.00
per month
$100.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Real-Time Analytics
4.88
Autoresponders
4.82
Email Marketing
4.70
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Data Import/Export
5.0
Email Campaign Management
4.78
Marketing Automation
4.72
See All
Integrations
See All
See All
Pros / Cons
- I can manage newsletters, automations and transactional emails from one dashboard, track performance clearly and optimise campaigns over time.
- The main drawback for me is the limitation on the number of contacts in automation workflows and the reports provided for these automations.
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- Very configurable, good tracking of comms, including Human vs Machine Opened statuses on emails.
- Lack of options for email design in comparison to other platforms.
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.3/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.3/ 5
Customer Support
4.5/ 5
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2024
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
