DoTimely 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $15.00 per month
About DoTimely
DoTimely is a cloud-based appointment scheduling application designed to help pet grooming, dog walking, plumbing, HVAC and roofing professionals manage online bookings, payment processing, customer details and more on a unified platform. The application enables organizations to automatically route customer service requests to the corresponding staff member.
DoTimely allows administrators to assign service tasks to team members and notify customers about changes in schedules or services in real-time. Features of DoTimely are GPS tracking, push notifications, text messaging, reporting, communication management and more. Additionally, clients can utilize mobile applications on Android and iOS devices to request new appointments, edit profiles, view invoices and process payments, even from remote locations.
Teams can utilize the invoicing module to generate invoices, calculate prices, automatically add discounts or surcharges and email electronic invoices to clients. The platform is available to users for free and on monthly subscriptions. Support is extended via online measures.
DoTimely Screenshots

DoTimely Pricing and Plans
Essential
$0.00
Plan includes:
- Chat / Messaging
- GPS Route Tracking
- Photos
- Unlimited Appointments
- Unlimited Customers
- Unlimited Staff
- Visit Reports
Pro
$15.00
Plan includes:
- $10 Per Additional Staff Member
- Chat / Messaging
- GPS Route Tracking
- Invoicing
- Photos
- Premium Support
- Recurring Appointments
- Single Location With Admin Controls and Smart Routing
- Staff Pay Stubs
- Unlimited Appointments
Enterprise
Pricing available upon request
Plan includes:
- Customizations
- Everything in Pro
- Multi Location
- Multi Team and Location Setup
- Unlimited Appointments
- Unlimited Customers
- Unlimited Staff
- Your Branding

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DoTimely Features
- Popular features found in SchedulingAlerts/NotificationsAppointment SchedulingAutomated SchedulingCalendar SyncCustomer DatabaseGroup SchedulingMobile AccessRemindersSelf Service PortalTimesheet Management
- More features of DoTimelyAccess Controls/PermissionsAddress BookAppointment ManagementAvailability ManagementBilling & InvoicingBusiness CoachingCalendar ManagementClient ManagementClient PortalColor Codes/IconsCommunication ManagementContact DatabaseContract/License ManagementCredit Card ProcessingCRMCustomer AccountsCustomer HistoryCustomer ManagementCustomer PortalCustomizable BrandingCustomizable FieldsCustomizable FormsDiscount ManagementDiscussions/ForumsDispatch ManagementDrag & DropElectronic PaymentsElectronic SignatureEmail RemindersEmployee ManagementEmployee SchedulingFor Lawn CareGPSGPS Check-in/Check-outInvoice ManagementJob ManagementJob SchedulingJob TrackingLife CoachingLocation TrackingMobile AlertsMobile PaymentsOnline BookingPayment Collection in the FieldPayment ProcessingPet Birthday TrackingPet GroomingPhoto ManagementQuickBooks IntegrationReal-Time ChatReal-Time DataReal-Time NotificationsReal-time SchedulingReal-Time UpdatesRecurring AppointmentsRecurring/Subscription BillingRecurring TasksReporting & StatisticsSales ReportsSchedulingService HistorySMS MessagingSMS NotificationsSport CoachingStaff ManagementTask ManagementTask SchedulingTeam CalendarsThird-Party IntegrationsUser ManagementWebsite IntegrationWork Order Management
DoTimely Integrations
DoTimely User Reviews
Overall Rating
4.7
Ratings Breakdown
5
73%
4
25%
3
1%
2
1%
1
0%
Secondary Ratings
Ease of Use
4.7
Value for money
4.9
Customer support
4.8
Functionality
4.5

Marissa L.
Verified reviewer
Veterinary
2-10 employees
Used daily for more than 2 years
Review sourceReviewed January 2020
DoTimely is the best!
5
Ratings Breakdown
Vendor Response
Hi Marissa, Your feedback means a lot to us. Thanks
Replied February 2020
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Orquidea L.
Verified reviewer
Consumer Services
2-10 employees
Used daily for less than 12 months
Review sourceReviewed September 2020
The best solution for my business
5
AMAZING! Kudos to the DoTimely team, I really love the app. I'm so happy that many processes that took us a lot of time now they are solved with a click.
Ratings Breakdown
Reasons for choosing DoTimely
Features, staff management, scheduling, admin panel, staff and client apps, price and support. Fast response. DoTimely is an amazing product and the team behind it rocks!
Reasons for switching to DoTimely
I needed a robust solution that really helped us solve challenges the business was facing and were stopping us from growing.
Vendor Response
Hi Orquidea, We are really glad that you are having a great experience with DoTimely.It was great to work with you and launch the app in the Spanish language.
Replied November 2020
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Ted T.
Verified reviewer
Consumer Services
11-50 employees
Used daily for less than 6 months
Review sourceReviewed May 2020
Please read to save yourself a headache.
2
Speaking with the company from the start they were agreeable and excited. I paid for them to import our customers, which then had be be re-done by an employee as it wasn't accurately transcribed. After months of speaking with them they seem to believe that the major draw is online requests and cancellations. Which was something that appealed to me. The functionality to my team just didn't pan out. The lay out of the app is different for each OS, so training people couldn't be homogenized, they had no ability to help when there was no connectivity, and no way to not have it be a data hog in the field. It also saps batteries forcing some staff to carry field chargers as phones couldn't last an entire shift. They made a LOT of promises as to what they could do, and said it could all be customized for a fee. What they don't state is that anything you pay for they can then offer to your competition at no charge. Essentially anyone using this app is helping the company evolve to the needs of the client on the clients dime. Lastly I don't think anyone at the company (definitely no one KI spoke with over the 3 months we were assessing the software had any experience in the field of dog walking / pet sitting. The answer most gotten when we would reach out was "we'll look into it" and "that is how it works" without addressing the need, or acknowledging it with a a flippant answer. This software may be useful to an individual contributor, but not a team effort, it falls .
Ratings Breakdown
Reasons for switching to DoTimely
After several months of promises and no movement forward running two systems was not worth the additional FTE necessary. The answer we got weren't useful, and seemed like we were bothering them since the software needed so much work to be functional.
Vendor Response
We regularly provide features to improve the software for our customers. There are items that are incorrectly stated. We did not charge for importing the data. In fact, the account was billed for only a single month over many months. We provided data template and imported custom data free of charge. Our support conducted number of training sessions and were available in person to answer the questions. Software customization for fee is an optional benefit to our users. It is not feasible for us to build features for free that no other user is asking for. With no contract plans, the ask to invest thousands in development which we may never be able to recoup is not fair. Our customer service team is very responsive to resolve issues but they cannot respond quickly to complex feature ask which need cross team analysis. Large teams are using DoTimely successfully and it may not be a good fit for your processes. We hope as new features are added, the system meets your future needs.
Replied May 2020
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Matthew S.
Verified reviewer
Individual & Family Services
2-10 employees
Used daily for less than 2 years
Review sourceReviewed July 2020
5* Software - Dog walking
5
Makes planning multiple dog walks over several staff members a breeze and logs each walk as evidence of it being completed too. Had a glitch with the bookings which was quickly fixed with an email to their support.
Ratings Breakdown
Reasons for choosing DoTimely
Suited our needs perfectly so why try and find an alternative to perfect.
Reasons for switching to DoTimely
Shedul didn't have an integrated tracking system and was built more for hairdressers than dog walkers. DoTimely is much better suited for our needs.
Vendor Response
Hi Matthew, Thanks a lot for your feedback. We are glad we are adding value to your business.
Replied July 2020
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Candice W.
Verified reviewer
Consumer Services
2-10 employees
Used daily for less than 12 months
Review sourceReviewed October 2019
Fantastic software!!
5
This software has made my life 100 times easier. It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.
Ratings Breakdown
Reasons for choosing DoTimely
The price and the overlay were the main reasons I tried this software out. I stayed for everything I've mentioned above.
Vendor Response
Hi Candice, Your feedback is much appreciated.
Replied January 2020
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Monica F.
Verified reviewer
Veterinary
2-10 employees
Used daily for less than 6 months
Review sourceReviewed April 2021
Simple and Comprehensive Booking Software
5
Ratings Breakdown
Reasons for choosing DoTimely
DoTimely had the most comprehensive and cost effective features for our industry type.
Vendor Response
Hi Monica, Thanks a lot for your comments.
Replied April 2021
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Presley D.
Verified reviewer
Real Estate
11-50 employees
Used daily for free trial
Review sourceReviewed November 2024
Must have for small business owners!
5
So happy I found this software! DoTimely makes scheduling appointments for clients so easy ! Also makes scheduling your team and keeping track on hours a breeze!
Ratings Breakdown
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Brett S.
Consumer Services
11-50 employees
Used daily for less than 2 years
Review sourceReviewed February 2019
DoTimely Review - Very Valuable
5
DoTimely is the best software I've encountered in a long time. From the design/layout to compatibility and all the way to the functionality/ease of use, DoTimely's performance has gone above and beyond anything I could have dreamed of. DoTimely has made managing my business 100 times easier and they are always coming out with new features and additions which always add value to my business as well as my clients. With features like Schedule Forwarding and Automated Invoicing, I have been able to automate parts of my business that I previously could not. I can't emphasize enough how valuable this is. Not only does it allow my team and me more time to focus on our daily tasks, but it increases customer satisfaction because their requests are answered a lot quicker with features like Schedule Forwarding. The DoTimely team is constantly coming out with new features which always make running my business easier and more efficient. I always look forward to what they roll out next! The DoTimely team is also very easy to work with and always want to provide the best possible service they can to their customers. They work to accommodate your needs and are always there if ask for their assistance!
Ratings Breakdown
Vendor Response
Hi Brett, your comments are much appreciated.
Replied March 2019
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Veterinary
11-50 employees
Used daily for less than 6 months
Review sourceReviewed January 2020
Excellent integrated CRM
5
Overall, this software has been very helpful and solved our need for reporting. Being that they only charge for invoices this is well worth the time to learn and use.
Ratings Breakdown
Reasons for choosing DoTimely
I chose Dotimely over other options because it offered everything we needed for a growing company, it's specific to our industry, and is far less expensive than most other options.
Reasons for switching to DoTimely
The comprehensive & integrated software made keeping everything in one place easier.
Vendor Response
Hi, Thanks for your feedback. We really appreciate it. The software does offer appointment drag and drop in the Calendar (Monthly/Weekly/Daily) view. Please reach out to support@dotimely.com and we will be happy to provide more information on this.
Replied January 2020
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Courtney C.
Verified reviewer
Veterinary
2-10 employees
Used daily for less than 2 years
Review sourceReviewed April 2019
Efficient
4
I’m happy with it. Just get flustered at times.
Ratings Breakdown
Vendor Response
Hi Courtney, We appreciate your feedback.
Replied April 2019
Read More
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