GlossGenius 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GlossGenius

4.8

(309)

FrontRunner 2026

Pricing

Starting at $28.00 per month

About GlossGenius

GlossGenius is a cloud-based software platform designed for salons, spas, and medspas to streamline business operations. It is suitable for beauty and wellness professionals such as hairstylists, barbers, estheticians, lash technicians, massage therapists, nail artists, and medspa practitioners. The platform supports both solo professionals and businesses with teams, offering tools for owners, managers, booth renters, and team members.

GlossGenius includes an online booking system that allows clients to schedule appointments without requiring app downloads or account creation. It features a payment processing system with customizable card readers for point-of-sale transactions. Client management tools include automatic profile updates, appointment history tracking, and client notifications. Additional features include team management with payroll integration, inventory tracking that updates with sales, and a calendar accessible from various devices.

GlossGenius includes marketing tools such as email and SMS campaigns to help businesses maintain client engagement. Financial reporting and analytics are available to monitor business performance and organize finances. The platform pr...

GlossGenius Screenshots

GlossGenius Pricing and Plans

Starting price: $28.00 per month

Free Trial

Free Version

Standard

$28.00

flat rate, per month

Plan includes:

Stunning customizable website
Easy 24/7 online booking
Built-in payment processing
Intuitive scheduling & calendar management
Unlimited appointment confirmations & reminders
Powerful marketing tools
Client profiles & management
Built-in no-show protection stack
Inventory management
Intel on how new clients discover your business

Gold

$56.00

flat rate, per month

Plan includes:

Waitlist management
Client liability waivers
AI form builder
Multiple team members
Staff management & calendar
Customizable user permissions
Card reader discount
100% chargeback protection on all eligible transactions
Premium website designs
Reserve with Google

Platinum

$168.00

flat rate, per month

Plan includes:

Unlimited team members
Higher SMS marketing limits
Expedited customer support

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GlossGenius Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of GlossGenius
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Address Book
Alerts/Notifications
API
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Responses
Availability Management
Barcode/Ticket Scanning
Before & After Pictures
Billing & Invoicing
Booking Management
Booth Rental Management
Calendar/Reminder System
Calendar Sync
Class Scheduling
Client Management
Client Portal
Client Profiles
Collaboration Tools
Color Codes/Icons
Commission Management
Confirmations/Reminders
Consent Management
Contact Database
Credit Card Management
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Debit/Credit Card Processing
Discount Management
Drag & Drop
Electronic Forms
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Faculty/Staff Management
For Barbershops
For Medical Spas
For Retail
For Salons and Spas
For Yoga/Pilates Studios
Gift Card Management
In-Person Payments
Inventory Management
Inventory Tracking
Item Management
Loyalty Program
Marketing Automation
Membership Management
Mobile Alerts
Multiple User Accounts
Online Booking
Payment Processing
Payment Reminders
Payroll & Commissions
Payroll Management
Performance Metrics
Point of Sale (POS)
Promotions Management
Ratings/Reviews
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring/Subscription Billing
Referral Tracking
Registration Management
Reminders
Reporting/Analytics
Reputation Management
Rescheduling
Retail Inventory Management
Retail Management
Sales Reports
Scheduling
Self Service Portal
SMS Marketing
SMS Messaging
SMS Reminders
SOAP notes
Social Media Integration
Staff Management
Stock Management
Surveys & Feedback
Task Scheduling
Team Calendars
Third-Party Integrations
Timesheet Management
Touch Screen
Transaction History
Treatment Packages
Two-Way Communication
Wait List Management
Waitlist Status Tracking
Website Integration

GlossGenius Integrations

YouTube

Twitter/X

GlossGenius User Reviews

Overall Rating

4.8

Ratings Breakdown

86%

10%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.7

Functionality

4.7

Kristen G.

Verified reviewer

Retail

Self-Employed

Used daily for more than 2 years

Review source

Reviewed January 2026

Highly recommend

I have been using GlossGenius for 5 years now and I love it. Sending texts and reminders appointments are extremely important

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to design website, clients can book their appointments and cancel with ease. Sends waivers and instructions and reminders to all clients

Cons:

The price is a little high but overall not too bad. It’s worth the money for all the features you get.

Erica J.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Reviewed July 2025

Who’s Better for My Business Than Gloss Genius? No One!

My overall experience with Gloss Genius has been nothing short of amazing. The platform is incredibly user-friendly and packed with features that make running my business so much easier. From scheduling and client management to payments and reporting, there’s truly nothing this software can’t do. I especially love that it integrates Google reviews, which helps boost my online presence, and offers Buy Now, Pay Later options for clients, making my services more accessible. It’s an all-in-one solution that has completely streamlined my workflow, and I couldn’t be happier with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I absolutely love about this software is how simple it is for my clients to book! They don’t have to download an app or set up a profile—just log in, book, and they’re good to go. It’s super convenient, fast, and totally user-friendly!

Cons:

Before Gloss Genius, I didn’t have a way to track my time or pay myself efficiently—but now I do, and I absolutely love it! Their new features have made managing my business so much easier.

Reasons for switching to GlossGenius

There was too many moving parts on my old booking site with Gloss Genius Everything was all in one.

Nichole L.

Verified reviewer

Cosmetics

Self-Employed

Used daily for less than 2 years

Review source

Reviewed December 2025

Love GlossGenius

I’m very satisfied with the overall experience of using GlossGenius. I will continue using it for online booking and looking into upgrading my package.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very satisfied with everything Gloss has to offer. One of my favorite features it the profit and expenses tracking.

Cons:

I don’t really have anything that I dislike with GlossGenius. It has so many different features and opportunities to upgrade.

Reasons for switching to GlossGenius

I hated square. Expensive and hard to navigate!

Stephanie M.

Verified reviewer

Hospitality

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2025

There are better options for your business

My overall experience with GlossGenius is that for a lower-cost system, it's okay. They are continuously raising the prices and making different tiers, which is normal, but they are trying to add too much too quickly. The system cannot keep up with it. They do not follow up with their members to see what they like and what they don't like. The lower cost was no longer worth the headache that GlossGenius created for my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about GlossGenius is that when I first started using it, it was really aesthetically pleasing. It was one of the lower-cost options, and at that point it was important to me that it was extremely affordable.

Cons:

What I didn't like about GlossGenius is that the system was always "down". There were a lot of times that I couldn’t get in to see what clients I had for the day, or I couldn’t find their color formula because I couldn’t even log into the system. Every time they make an update, it seems to throw everything off. They were constantly changing the aesthetics of it.

Vendor Response

Hi Stephanie! Thank you for sharing your review! We're delighted you find our pricing to be extremely affordable. We also heard your feedback on the recent system update and the issues you've experienced with the app. Our team is actively working to enhance and improve your app experience. Please feel free to email us at support@glossgenius.com or give us a call at 1-888-979-7864 should you require any additional support. Have a wonderful day!

Replied November 2025

Valentina A.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Good starter booking platform for solo business but not for scaling

Overall I find GlossGenius to be a good option for a small solo business, perhaps hair or massage. For a larger spa I found there to be lots of features lacking. The platform also heavily focuses on mobile app features instead of desktop version.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that the platform was easy to use and they are always bringing on new features that users request. I also liked that it was easy for a client to schedule an appointment using the online booking system. For how many features are offered, I do believe you get great value for the money.

Cons:

I wish the client facing website was more customizable. Everything is a preset template but it can be difficult to make it match your own branding. It would be nice to be able to have an option offer a website widget instead of a separate booking page since the domain isn't customizable. I did find the platform to be quite glitchy and didn't find it to be as robust for a growing business. The reports section were a joke.

Reasons for switching to GlossGenius

I switched because I wanted to be able to keep a card on file and require deposits when booking an appointment which square did not have an easy option to do that.

Vendor Response

Hi Valentina! Thank you for taking the time to share your feedback. We’re glad to hear that you find the platform easy to use, appreciate our new features, and value the seamless online booking experience! We understand your points regarding the client-facing website's customization, the desire for a website widget, the platform's stability, and the depth of the reports section, especially as your business grows. Your constructive comments are incredibly valuable, and we assure you that we will share this directly with our product development team for thorough review and consideration. We are committed to continuously improving GlossGenius for all our members. If you have any further feedback, please feel free to email us anytime at support@glossgenius.com. Thank you for choosing GlossGenius!

Replied December 2025

Bianca P.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Gloss review

Overall my experience with gloss is very positive, very easy to use and client reminders are very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, easy to schedule appointments, and very affordable. Free website where clients can schedule and manage their own appointments.

Cons:

The website and app on rare occasions has crashed and clients aren’t able to book appointments and I am unable to take payments.

Reasons for choosing GlossGenius

Good reviews as well as price point and credit card processing fees

Vendor Response

We're absolutely delighted to hear such positive feedback, Bianca! It's fantastic to know that you're finding our platform easy to use and affordable, and that our scheduling and client reminder features are making a real difference for your business! We also appreciate you bringing to our attention the rare instances of the website and app crashing. We truly understand how disruptive this can be, and please know that we are continuously working to enhance the stability and reliability of our services. Your insights are incredibly valuable as we strive to improve. Should you have any further suggestions or feedback, please don't hesitate to reach out to our dedicated support team at support@glossgenius.com. Thank you for being such a valued member of the GlossGenius community!

Replied September 2025

Chelsea S.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 2 years

Reviewed September 2025

I love how easy it is

I love it. It helps me keep everything organized and together in one place. I love that I can set goals, keep up with product and inventory, easily change things, communicate with clients, and the analytics and reports are life savers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it’s so user friendly and affordable. All payments and processing are convenient and secure. Other than last fall I’ve had no bugs, issues, or crashes. Scheduling is a breeze and online booking is very simple for clients to navigate.

Cons:

That I can’t create add on’s without adding time to services. At least not easily. IE if I want to charge for extra length I have to manually add it during checkout as opposed to adding it under services

Reasons for choosing GlossGenius

Ease of use, affordability, made for beauty industry

Vendor Response

Hi Chelsea! We're thrilled to hear that you find GlossGenius user-friendly, affordable, and that it helps you stay organized with features like goal setting, inventory management, client communication, and analytics. It's great to know that payments and scheduling are also a breeze for you and your clients! We also truly appreciate you sharing your feedback regarding the add-on feature. We understand how important it is to be able to easily create, display, and use service add-ons during online booking and checkout. We will definitely share this with our team for review and consideration as we're always looking for ways to improve our platform. If you have any other feedback or questions, please don't hesitate to reach out to us at support@glossgenius.com. Thank you for being a valuable part of the GlossGenius community!

Replied September 2025

Melissa B.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

2 + years and still going!

I've had a very good experience with them thus far (2 years) and can't really find anything else to comment on! Always quick to fix hiccups & communicative.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gloss Genius is the easiest software for beauty professional to use in my opinion. No spending weeks trying to smooth everything out, they make the transfer process beyond easy, though mine did take longer that my coworkers, it probably would have taken me 1000x times longer. Clients love that they don't need another password to remember and the reminder texts and emails aren't too much. Just enough reminders. I pay for the Gold service and have really enjoyed the mass text and email option - but don't like that you have to pay for more than 500 texts per month as they transferred all my clients from over ten years and it's a very long process to try and pick out the regulars or pay a big chunk to just send all. Appointment management and online booking and changes are easy on both mine and clients ends. There have been slight bug issues over the past few years but they are always beyond quick to get them fixed ASAP. I do not sell product so cannot comment on inventory personally, but i'm sure it's just as smooth as the rest.

Cons:

My biggest complaint is really more so a bank issue than gloss genius but when the holidays align on Mondays or Tuesdays you won't get a pay out for 4-5 days straight so you have to pay the .10% fee which can be a lot of money if you have a big chunk sitting and need to pay bills.

Reasons for switching to GlossGenius

so much i hated everything about it - way too over complicated.

Vendor Response

Hi Melissa! Thanks for your detailed review. We're glad GlossGenius Gold and the app simplify your life with seamless transfers, appointment management, and online booking. We also appreciate that your clients find the login easy and value the reminder texts and emails. We understand your concerns about the mass text limit for your large client base; this feedback is vital as we evaluate our pricing for high-volume users. Regarding payout delays on bank holidays, we recognize your frustration. This is a systemic banking issue, and while instant payouts cover expediting costs, we understand where you’re coming from. We're actively exploring solutions to minimize delays and offer more flexibility. Your comments on our quick bug fixes and the app's smoothness reflect our team's hard work. Thank you for being a valued GlossGenius member; your feedback is crucial to our improvement.

Replied September 2025

Misti-Lee T.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Reviewed September 2025

Satisfied & Thriving

I have been able to build clientele by using GlossGenius compared to old school paper/pencil. I’m most definitely satisfied with my experience. They continue to enhance and improve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the ease of booking appointments in person and online. The value compared to monthly cost, is an added bonus. I also appreciate the sense of security involved with the program and with support.

Cons:

One thing that is time consuming, is not being able to check out multiple clients at the same time, especially when you have family members together.

Reasons for choosing GlossGenius

I chose GlossGenius due to the ease of all that was available.

Reasons for switching to GlossGenius

Value, Booking Online, Reminders, Marketing

Vendor Response

Hi Misti-Lee! We are so grateful for this amazing review! It means so much to hear that GlossGenius has helped you build your clientele and that you’re seeing the benefits of online booking, reminders, and marketing. We understand that checking out multiple clients at once is a key feature to save time, and we hear you. This is exactly the type of feedback we need, and we'll definitely share this with our team for consideration. If you ever have any other feedback you'd like to share, please feel free to email us at support@glossgenius.com. We are committed to continuously enhancing the app for you, and thank you for taking the time to share your thoughts!

Replied September 2025

Debra G.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed January 2026

Recommend to all

My clients love this for easy booking cancellations and appointments reminders. Customer service is top notch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great app for booking and scheduling clients. Easy website design. Great customer support. Love this app

Cons:

No dislikes about this except the price hike for different levels, it is costly a month and to upgrade to better service is high

Vendor Response

Hello Debra! Thank you so much for sharing your review! We're so glad to hear that you and your client love the website design and the scheduling system. I understand that pricing is an important factor and we appreciate your feedback. If you have any other suggestions, you can share them directly with support@glossgenius.com. We genuinely value hearing from you!

Replied January 2026

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