Rosterfy 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Rosterfy

4.5

(45)

Pricing

Starting at $7,000.00 per year

About Rosterfy

Recruit, Retain and Reward volunteers, increase engagement and create brilliant opportunities to support your causes or put on game-changing events.

Rosterfy is a highly rated Volunteer Management Software platform for Charities, Non-Profit Organisations, Sports Institutions, and Local Government Institutions.

We’ve built a platform that will significantly reduce the time your team spends on admin, streamline your communication with simple automated emails and SMS messages and give you a complete view of your operation.

What makes it stand out is how configurable it is to your business and how it can scale as your aspirations grow.
From Las Vegas to London, Singapore to Sydney, Rosterfy helps communities connect with causes they care about worldwide.

Book a Demo today and see for yourself.

Rosterfy Screenshots

Rosterfy Pricing and Plans

Starting price: $7,000.00 per year

Free Trial

Free Version

Standard Plan

$7,000.00

usage based, per year

Plan includes:

scheduling
Volunteer Portals
Automations
Workflows
Online Volunteer Training
Email and SMS communication
Reporting

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Rosterfy Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of Rosterfy
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Assignment Management
Automated Scheduling
Availability Management
Booking Management
Calendar Management
Calendar Sync
Communication Management
Contact Management
CRM
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Document Storage
Employee Scheduling
Event Scheduling
For Nonprofits
Group Scheduling
Member Database
Multi-Location
Online Booking
Personalization
Real-Time Notifications
Real-time Scheduling
Real-Time Updates
Reminders
Reporting & Statistics
Scheduling
Search/Filter
SMS Messaging
Summary Reports
Surveys & Feedback
Task Scheduling
Third-Party Integrations
Timesheet Management

Rosterfy Integrations

UserWay Accessibility Widget

Instagram

Blackbaud CRM

Docusign

HubSpot CRM

Litmos

See all 12 integrations

Rosterfy User Reviews

Overall Rating

4.5

Ratings Breakdown

58%

33%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.7

Functionality

4.2

Eleni V.

Verified reviewer

Sports

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Fantastic customer service and easy to use

Easy to use and great staff to work with. Really haven't had many issues at all with the platform, if I had they have been resolved or the staff have put it in the pipeline for development.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and the staff who work at rosterfy are always helping me and suggesting ways to improve our portal that make everything streamlined. It is user friendly, not only on an admin end but also for our users, which is very important. We have set up automations for reminders and incorporated a feedback system.

Cons:

We would like rosterfy to have an app as the majority of our users are between the ages of 18-23.

Lori G.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2023

Rosterfy Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Great for large organizations. Here at Blessings of Hope, we see 200-300 volunteers daily at 3 different locations. Rosterfy helps us to manage these effectively. I especially like the endless options. There's so much you can do in this platform, from customizing verbiage to setting specific permissions, and much more. The customer support team has been amazing. They are kind and prompt in responding.

Cons:

The most difficult thing for our company has been the implementation process. We switched to Rosterfy from a super simplistic, basic volunteer management system. While Rosterfy's endless capabilities are a perk for sure, it does take a lot of time and training to get a team of 20 staff familiar with the ins and outs of the program.

Reasons for switching to Rosterfy

We outgrew the previous system (Volgistics), and wanted to combine into one what we were previously doing in 2 systems.

Rebecca T.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used daily for less than 6 months

Review source

Reviewed November 2024

Misleading on features

Again, we were completely misled about the features of the program, now silent and we are still not fully onboarded, so we paid a significant amount of money for a half-set up system that barely works.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is able to do a lot, just not anything we needed.

Cons:

First, we were completely misled about the program's capabilities. The nature of our volunteer program is a bit different but we were told the 3 main things were were hoping to accomplish, we were told these things were no problem, when in truth, we are not able to do a single critical piece of our program. Some of these asks could have been accomplished using a free VMS system, but we chose Rosterfy as we liked the customization and these 3 main features we needed seemed easier and seamless (had it worked like we were told.) It is also extremely difficult to set up. You need to be very tech-literate and will require a full-time person dedicated to setup and management. It is not intuitive at all, multiple checkpoints to remember for the simplest thing. It is also very difficult to learn when you are rushed through multiple pieces into a one-hour session. Some people may learn like that, but I found this extremely difficult. Difficult to remember what you need to do when you actually have to set it up on your own. It does not seem like your average volunteer manager can use it without significant training and all of their time dedicated to data/system management. Very expensive for what you are getting and limits on amount of people who use the system.

Reasons for choosing Rosterfy

Seemed to have more customization options, not the case. Seemed most intuitive, not the case.

Vendor Response

Thank you for sharing your feedback, and we’re sorry to hear that the software didn’t meet your expectations. We take your concerns seriously and would love the opportunity to discuss how we can resolve the issues you’ve encountered. Please feel free to reach out to us directly, and we’ll work with you to find a solution Thank you once again for sharing, The Rosterfy Team

Replied December 2024

Annie T.

Verified reviewer

Sports

501-1000 employees

Used daily for more than 2 years

Reviewed May 2020

Rosterfy is awesome

Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup of the system. In addition, they truly listen to your needs and take the time to find a way to develop a feature to support that need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very simple to use for admin and for the user. Very customizable to your needs.

Cons:

There is some funky coding involved in some of the setup.

Reasons for choosing Rosterfy

Cost, features, and overall look and feel of the program.

Reasons for switching to Rosterfy

Chronotrack is not a volunteer registration platform. We simply worked with what we had at the time until we could switch.

Vendor Response

Thanks for your kind feedback Annie. Great to hear that our product has helped Spartan Race to enhance the volunteer experience!

Replied July 2020

Becky C.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Excellent Customer Service and Easy to Learn

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs. We really appreciate and use the groups and reporting features regularly.

Cons:

Rosterfy lacks some customizable features, but our Senior Client Success Manager is always willing to add our suggestions to Rosterfy’s feature requests list. It would also be amazing if Rosterfy had an app version.

Reasons for choosing Rosterfy

Our company used Microsoft Excel and needed to find a volunteer portal/management system that streamlined our processes and reduced time on task.

Reasons for switching to Rosterfy

Rosterfy’s capabilities and automations are more robust than Microsoft Excel. The concept of templatizing mass email communication was also appealing.

Brie J.

Verified reviewer

Government Administration

201-500 employees

Used daily for less than 6 months

Review source

Reviewed February 2021

Great Value and User Friendly

We have had a wonderful experience from our first introduction. Everyone we have encountered has been more than helpful. When we have questions or concerns I feel like they are addressed in a timely manner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With a flow of between 175 and 250 users through out the year, one of my main concerns was pricing. With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use. We have a staff that range from young and tech savvy to older and not into technology. We have found that Rosterfy is easy enough for everyone to use.

Cons:

There really is not anything so far that I do not like about Rosterfy. There was a bit of a learning curve, but that was expected, and not bad at all.

Reasons for choosing Rosterfy

Shiftboard did not provide the reporting we were looking for. Their prices were much higher, and to be perfectly honest, their salesman was not very pleasant.

Reasons for switching to Rosterfy

Price and capibilities

Vendor Response

Thanks for your awesome feedback Brie. We love hearing success stories like yours! If there's ever anything else we can help you out with, don't hesitate to reach out. - The Rosterfy Team

Replied March 2021

Lucille v.

Verified reviewer

Events Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2022

Rosterfy offers possibilities

Rosterfy offers possibilities, beside the big range of options it already offers, the system is constantly improving and developing as well. Rosterfy learns from its customers and users, takes feedback on board and makes it possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rosterfy offers a big range of options and possibilities. The system can be customized on so many levels which creates a professional look for the users. Rosterfy has an outstanding support team, who help with set-up and all questions along the way. It is an easy software to work with on a big scale, bulk import and updates are easily done . The option to add training modules and create interaction in the modules by adding questions was great to work with. Everything is in one place with Rosterfy: forms, trainings, database, shifts.

Cons:

Usage on mobile phone is not ideal yet, their app is in development.

Reasons for switching to Rosterfy

No database keeping and lack of options. Bulk updates not possible.

Natalie A.

Verified reviewer

Sports

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2024

Rosterfy review

Rosterfy is a moderately effective workforce management solution that aims to streamline the scheduling process. While it offers some notable features, it falls short in certain areas, mainly not intuitive when it comes to flows.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customisation with brand. Ease of creating events and shifts. Account manager assistance.

Cons:

Our demographic of volunteers to find the platform difficult to use. User experience. Wish there was a phone number for customer service, particularly on key operational periods when help with trouble shooting is required.

Dale J.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

National Volunteer Management

Overall my experience with the Rosterfy platform and Rosterfy team has been positive with a few learning curves, the platform works for our needs on a daily basis as well as functioning at a higher level for our volunteers to access their own profiles when needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features around creating events/shifts are easy to use to create and duplicate for the same format over and over, also the bulk communication system to contact volunteers is very handy for sending multiple communications to several volunteers across the country.

Cons:

After we switched from Rosterfy 1 to the new Rosterfy version 2.0 we had data issues coming across but after working closely with my Rosterfy business manager we were able to fix said data problems. Another thing that was missed, which I think any new person using Rosterfy should receive is a training session with the Rosterfy team on all the elements and how it can be used to the highest capabilities.

Jun Rong C.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Great support team and feature improvements

I loved that the team keeps their ear to the ground when it comes to user feedback. They also gave us alternative work-arounds to the system. Rosterfy is also continually evolving to include new features, two thumbs up.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The system is easy to use, intuitive and I espectially loved the customisable fields (which would have required a change request for other systems). The use of colours and simple sign up process allowed the users to sign up for shifts intuitively with just a few clicks. Rosterfy also takes customer feedback into consideration when rolling out new features. For example, after feedback on the event calendar, the Rosterfy team (big shout out to David), rolled it out in the next update.

Cons:

An audit trail would be great so that we can view changes made to the system and by whom. Another possibility to explore would be giving volunteers the ability to immediately sign into shifts using QR codes when they arrive.

Showing 1 - 10 of 45 Reviews

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