LIVE Connect 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if LIVE Connect is right for your organization?

Our Transportation Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

LIVE Connect

4.6

(8)

Pricing

Pricing available upon request

About LIVE Connect

Banyan Technology is the leader in over-the-road (OTR) shipping software, delivering advanced freight management solutions that enhance efficiency, reduce costs and improve visibility. Our LIVE Connect® platform provides real-time rating and execution for Less-Than-Truckload (LTL), Truckload (TL), Local Carrier and Parcel shipping from a single, easy-to-use interface.

With more carrier connections than any other provider, LIVE Connect expands market coverage across North America, giving businesses greater flexibility when booking loads. The platform automates freight execution, ensuring instant access to real-time data, predictive analytics and AI-powered insights to improve decision-making and streamline operations. By integrating seamlessly with Transportation Management Systems (TMS) or functioning as a standalone solution, LIVE Connect adapts to fit specific business needs while enhancing connectivity across the supply chain.

Businesses benefit from a range of features that simplify and optimize freight management. Multi-mode rating and execution allow users to compare rates and execute shipments for TL, LTL, Parcel and Final Mile in one place. Real-time carrier connectivity...

LIVE Connect Screenshots

LIVE Connect Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Annual Usage

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

LIVE Connect Features

Popular features found in Transportation Management
Billing & Invoicing
Customer Management
Dispatch Management
Fleet Management
Live Driver Tracking
Order Management
Real-Time Monitoring
Routing
Scheduling
Shipping Management
More features of LIVE Connect
3PL Management
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audit Management
Automated Scheduling
Barcode/Ticket Scanning
Bills of Lading
Carrier Management
Customer Database
Customer Portal
Customizable Branding
Customizable Reports
Data Import/Export
Delivery Tracking
Document Management
EDI
Employee Management
Freight Shipping
Ground Shipping
Import/Export Management
Invoice Management
Label Printing
Local Forwarders
Location Tracking
Logistics Management
LTL/Shared Truckload
Multi-Location
Order Tracking
Package Tracking
Parcel Shipping
Process/Workflow Automation
Purchase Order Management
Quotes/Estimates
Rate Management
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self Service Portal
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Services Integration
Status Tracking
Supplier Management
Supply Chain Management
Third-Party Integrations
Transportation Management
Truckload Management
User Management

LIVE Connect Integrations

Transfix TMS

Warp

Infios Transportation Management System

Trucker Tools

Descartes Aljex

NetSuite

See all 9 integrations

LIVE Connect User Reviews

Overall Rating

4.6

Ratings Breakdown

63%

38%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.4

Functionality

4.5

Have you used LIVE Connect and would like to share your experience with others?

Verified

Reviewer

Logistics and Supply Chain

11-50 employees

Used monthly for less than 12 months

Reviewed September 2023

Great Integration

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration was seamless. The team was great to work with and very helpful.

Cons:

It would be great to digitally negotiate with carriers on the platform.

Vendor Response

Hello, thank you for taking time to share your positive experience with our LIVE Connect API Carrier Connectivity integration and for your feedback on our negotiation capabilities. We've passed it along to our Product Team. We have some exciting updates regarding our digital negotiation capabilities coming soon! Stay tuned for that.

Replied September 2023

Bill F.

Verified reviewer

Logistics and Supply Chain

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

We love Banyan

It has been great. Our biggest challenge is getting our customer base to utilize more of Banyan's offerings. Banyan allows us to compete with the big players in the industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have had a great experience introducing Banyan's load file connectivity to customers for daily LTL scheduling. It simplifies routing, pricing, tracking and reporting. Most of our customers do not have technical support teams, but Banyan's technicians walked them through set-up and made integration easy.

Cons:

We are a small player, with just two full-time employees. We are primarily an LTL provider for small to mid-sized shippers. We are being asked to move more TL each year, and look forward to being able to utilize your planned Trucker Tools roll-out.

Reasons for choosing LIVE Connect

It really comes down to customer support. The entire Banyan team has been very responsive to our needs.

Vendor Response

Hello Bill, thank you for sharing your experience with Banyan and for your comments on our customer support. Customer support is a cornerstone of who we are, and we strive to provide an excellent experience every time. We are excited to work with you to help you grow this year and capture more business with our expanded Truckload solutions. We'll be sharing more exciting news on the Truckload front soon!

Replied July 2023

Simon D.

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

A TMS with a lack of service and Utilities

Dispatching and tendering loads, quick, but customization and features were too basic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It did it's work. Worked just fine, our company use it for at least 4 years, so we cannot say it does not work. API linkage and all basics for a TMS

Cons:

Service was not that good, no customization, or in a regrattable level Bugs, lot of them, and system went down in most critics times

Anthony F.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2023

TMCO/Andy

Has been enjoyable and BAN staff always willing to help. Some communication issues as to what was assumed by us/TMCO and actual product results and applications. Mostly on the FB Management side and reporting updates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Both API and EDI capabilities. Retrieval of document imaging an "Add Document" along with notes. Our ability to manage invoice flow and reduce paper with note files and status update options.From a larger scope, the ability to link Parcel, LTL and other modes of transportation. This coupled with ERP and ability to comply with our user's systems is very beneficial and progressive..

Cons:

FB Management and ability to pull accurate reporting as related to accounting invoice batch outs. All other items such as auto approvals, and EDI/API live feeds from carriers are excellent. Still in re-write process, but some of the reporting issue may be resolved by Manual Entry update (specific to TMCO) due 8/9/23 roll out.Suggest Bill of Lading Default set ups be saved by user log-in and not by company.

Reasons for choosing LIVE Connect

Industry reputation. We were received well by Banyan management. Flexibility to understand our business model.

Reasons for switching to LIVE Connect

To expand our capabilities/customer base and further automate processes via EDI and ERP links.

Vendor Response

Hello Andy, thank you for your detailed review and sharing your experience with Banyan. We have enjoyed working with you and your team as well! We're very proud of our award-winning Freight Bill Management feature, and it's feedback from Clients like you that help make it better every day. We've passed along your comments to our Product Team and your dedicated Account Manager.

Replied July 2023

Thomas T.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Banyan and our LTL product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simultaneous LTL carrier API quotes allow us to select carriers and book shipments with them in an efficient and seamless process. It's simply a matter of picking the carrier and then sending an electronic tender to schedule the pick up.

Cons:

The JIRA Help Ticket process can be cumbersome at times due to responses not including previous message threads.

Vendor Response

Hello Thomas, thanks for sharing your experience with Banyan. We are glad to hear our LTL Carrier Connectivity has helped streamline your processes! Thank you for your note on our ticket process. We have passed it along to our Director of Client Experience.

Replied July 2023

Connie M.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 6 months

Reviewed September 2023

Leading the industry

New user but it has great ease of use and is fast to learn

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One stop shop program with multifaceted functionality

Cons:

I cannot at this time provide any negatives to share

Vendor Response

Hello Connie, thank you for taking time to provide feedback on our LIVE Connect user experience and our proven onboarding and training process. I've passed along your feedback to our team. We look forward to working closely with your team to grow this year and beyond!

Replied September 2023

Dennis D.

Verified reviewer

Insurance

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

Ease of use

Data and visibility

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

data driven, supported our accounting department

Cons:

Nothing, the staff was completely satisfied with this product

Norm P.

Used unspecified for unspecified

Review source

Reviewed April 2017

Great TMS!

What is great about this software is how quickly it can look through multiple carrier's rates in real time and return the best available rate in real time. Checking each shipment for the best carrier saves a lot of money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Showing 1 - 8 of 8 Reviews