EasyParcel 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

EasyParcel

4.5

(33)

Pricing

Pricing available upon request

About EasyParcel

EasyParcel is a web-based eCommerce shipping management and parcel consolidating solution that helps businesses book courier deliveries, track shipping, compare providers, and more. The platform enables businesses to handle operations related to sales tax calculations and order fulfillment and add delivery instructions for reference.

EasyParcel offers integrations with third-party applications, websites, and eCommerce platforms such as Bizapp, CubeCart, WooCommerce, ZenCart, OnPay, and more. It includes shipment tracking functionality, which enables users to monitor the status of their shipments and send updates to customers.

EasyParcel's other features include bulk parcel creation, label generation, and automated email notifications. Pricing details are available on request and support is extended via live chat and an online help center.

EasyParcel Screenshots

EasyParcel Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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EasyParcel Features

Popular features found in Courier
Barcode Recognition
Billing & Invoicing
Customer Database
Digital Signature
GPS
Mobile Access
Order Management
Proof of Delivery
Real-Time Notifications
Route Optimization
Shipping Labels
Status Tracking
More features of EasyParcel
Air Shipping
Delivery Record
Delivery Tracking
EDI
For Courier Services
Ground Shipping
Parcel Shipping
Shipment Price Calculation
Shipment Tracking
Shipping Cost Tracking
Shipping Management
Shipping Services Integration

EasyParcel User Reviews

Overall Rating

4.5

Ratings Breakdown

76%

15%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.3

Functionality

4.4

Kingsley A.

Verified reviewer

Food Production

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed September 2022

A Great Shipment Software For Beginners

A faster and cheaper way to have my goods and services delivered to my customers at doorstep.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is user friendly, has good shipping cost and enjoy it’s pickup at doorstep. For me it’s a great deal.

Cons:

None I can think off as my short time using this software it has served it’s purpose.

Jupe R.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed July 2021

Easiest and Reliable

It's The best. Very easy to use. I will recommend to all my business friends and whoever wants to have a parcel delivered. No hassle.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allow u to cancel your order on the last min and return your credits immediately. No hassle. U able to see the various couriers price. Able to see your history purchased,monitor your customer's parcel and I have a very good account manager who reply and assist on my queries very fast. U can access on your desktop and even mobile phones to key in your order. Most importantly, they have many guide video or blog which is very detail explanation on how to use. U can even brand your airway bill stickers. It can send sms n email tracking parcel to your customer. U can key in bulk order in one time n upload easily. U can add easy parcel to your website to calculate your delivery fees to the customer before the check out. U can get a referral fee when your referrals topped up their account.u can print to any printer that u installed on your PC or mobile phones. Not lagging. Never have a downtime before. No maintenance downtime. Always available 24/7. So many lah. There's more that I might missed out. I love it. Will complain without it. Thank you easy parcel.

Cons:

U have to key in your parcel order before 930pm. If you forget , the next collection date will be the day after. Wish it could be 1159hrs. Though it's not a flaw, sometimes I might forget or too busy to key in the order. Sounds like more a user issue than them but still I prefer 1159hrs. Hahah.

Reasons for choosing EasyParcel

It's more affordable. I get free package bags for every top up and it can do sms and branding on the packaging w a very small fee.

Reasons for switching to EasyParcel

It's more affordable. I get free package bags for every top up and it can do sms and branding on the packaging w a very small fee.

Andy E.

Verified reviewer

Capital Markets

10000+ employees

Used monthly for less than 6 months

Review source

Reviewed October 2024

No withdrawal function

bad, no withdrwal function. No update on pick up

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

none, serviced not fulfilled... no withdrwal function.

Cons:

Wanted to send parcel, no pickup for days, cancelled and refund but money is stuck in the account and no way to withdraw. Con job...

Abele S.

Verified reviewer

Retail

Self-Employed

Used monthly for more than 2 years

Reviewed August 2021

EasyParcel, the easiest way to ship your parcel using a large number of shipping partners

EasyParcel has some hiccups, but it is still my go-to for shipping services both within Singapore and abroad whenever my default shipping service does not cut it, with my default shipping service being the one that I have a cheaper contract with or when a marketplace requires the use of their default integrated 3rd Party Logistics providers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When you're looking for shipping services, it can be frustrating and inconvenient to manage a number of shipping partners. Which one is the cheapest or which one offers the quality of service (like shipping speed) that I need? Do I have an account with them? What is their submission process like and when can they pick up my parcel? EasyParcel takes the guess work out of shipping. With a convenient overview of all available shipping partners for each individual package, it just takes a quick glance to know which service is right for the job and place your booking right from the interface.

Cons:

For a service that is focused on speed of delivery, their customer service is extremely slow. Their chat bot is the worst and instead of helping solve problems, it creates additional steps in the problem resolution process. Additionally, they almost "force" you to sign up for their "top up" service into their balance. Once the money is in there, there's no way to take it out easily. You have to use up your entire balance within a year or lose your money. Additionally, if you pay as you go, in certain cases, the fee you pay vs their "top up" fees can be as much as 50% higher. This is ridiculous. I had a parcel that would cost around S$150.00 to ship, but if I wanted to just pay using my card, the fee went up to S$225.00. Lastly, their service does not take into consideration Volumetric Weight. Only shipping weight. So you will have to use their calculator to figure out the volumetric weight, compare it with actual weight to determine which weight to follow and use that for your shipping.

Reasons for choosing EasyParcel

EasyParcel's partners offer lower cost per shipment and they at least have a way to get in touch with a human being via the chat service.

Solomon P.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed August 2021

EasyParcel is the best

We have been with EasyParcel for more than a year and we will be with them for the foreseeable future. There is just no worthy competition around.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EasyParcel is the best shipping aggregator in Singapore. Super fuss free because of the integration with Woocommerce which we're on. Great selection of couriers with different shipping times and price points.

Cons:

Wish there was an option to fix all international orders to a certain courier (TNT), instead of defaulting to the lowest price (eg Janio)

Reasons for choosing EasyParcel

Better prices, transparent pricing

Tetyana B.

Verified reviewer

Media Production

51-200 employees

Used daily for more than 2 years

Reviewed July 2021

Poor customer service experience

Also many times it's buggy and glitchy in terms of matching postal code with city name - really annoying. As a hack we need to choose the city that is prompted by the platform and then manually correct it on the paper.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Like the variety of providers, fast delivery options, payment methods, comparatively easy to create a shipment

Cons:

Customer service for problematic cases, e.g. charging for shipment without providing the service - case INT/Lost/TNT/GE523047526sg/Lost/TNT/GE523047526sg is already 3 months old and the customer service is not updating on the status and not providing refund although we use the platform almost daily - so they don't care about long-term customer and not showing any loyalty

Reasons for choosing EasyParcel

payment methods and various providers

Reasons for switching to EasyParcel

payment methods and various providers

Mayvina W.

Verified reviewer

Consumer Goods

Self-Employed

Used daily for less than 2 years

Reviewed July 2021

Great software and Easy to Use

The integration to Shopify was the key benefit that lead me to choose EasyParcel. It helps that the user interface is simple and easy. There is also a wide selection of courier services available catering to varying needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with Shopify was easy and overall software was user friendly and intuitive.

Cons:

Even though it is able to import addresses from Shopify, but it does update Shopify with shipment details after shipment has been arranged.

Reasons for switching to EasyParcel

Prefer the user interface of EasyParcel.

Zee Z.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed July 2021

My go-to courier service!

It has been awesome thus far. I tried used several courier companies / systems out there, but EasyParcel is a breeze. Love it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and reliability. The software allows me to process my thousands of parcels without a single issue ever since my first use last year. I have been recommending similar online sellers to switch to EasyParcel.

Cons:

Rarely but in a few occasions, there is a problem with the server causing a slow loading time. Otherwise, it's a pretty smooth journey!

Verified

Reviewer

Retail

Self-Employed

Used weekly for more than 2 years

Reviewed August 2021

Helps To Simplify The Generation of Waybills!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't need to spend a lot of time generating waybills and it saved a lot of time and administrative work for me!

Cons:

I think if there is a way for it to be integrated whereby once the items is delivered, the shop end gets marked completed, it helps business owners a lot more!

jasni T.

Verified reviewer

Wholesale

Self-Employed

Used weekly for less than 12 months

Reviewed September 2021

My Honest review

Overall I am happy with the service and it's good that they have promotions at times. The platform will email us of long holidays and inform us in advance of non-delivery pick up dates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Users are given a tracking link to share with customers as they constantly will ask on the update of their parcel

Cons:

Customer feedback that they do not receive any SMS notification in regards to parcel tracking so I usually will pass them the link instead to ensure the customer remains updated

Reasons for choosing EasyParcel

Value over price, they have different sort of delivery company to choose from. They highlight which company collect on weekend but I do hope that soon all delivery company will accept Thermal printer for printing the AWB.

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