SimpleTexting 2026: Benefits, Features & Pricing

Wondering if SimpleTexting is right for your organization?

Our SMS Marketing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SimpleTexting

4.7

(248)

Pricing

Starting at $39.00 per month

About SimpleTexting

SimpleTexting is an SMS marketing and business texting platform designed for teams that want an easy, reliable way to communicate by text—without needing technical expertise or complex setup. It’s a strong fit for small businesses, growing teams, and larger organizations that rely on texting to reach customers, employees, or members quickly.

SimpleTexting makes it easy to send mass SMS and MMS messages, manage two-way conversations, and stay responsive in real time. From marketing promotions and event updates to appointment reminders, alerts, and internal notifications, teams can handle everyday communication from one simple dashboard. Features like scheduled messages, autoresponders, contact segmentation, and message personalization help reduce manual work while keeping outreach relevant and timely.

For teams with more advanced needs, SimpleTexting also offers API access and integrations that allow texting to fit into existing workflows. Built-in opt-in and unsubscribe management supports responsible messaging practices, giving teams peace of mind as they scale their programs.

SimpleTexting is accessible via a web-based platform and mobile app for iOS and Android, so conversati...

SimpleTexting Screenshots

SimpleTexting Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

500 Credits

$39.00

usage based, per month

Plan includes:

Mass texting
Two-way messaging
Free SMS replies and incoming messages
Auto-replies and drip campaigns
Picture messaging (MMS)
AI Assist message generator
API access
Reporting and analytics
Rollover credits
Unlimited contacts

1000 Credits

$59.00

usage based, per month

Plan includes:

Mass texting
Two-way messaging
Free SMS replies and incoming messages
Auto-replies and drip campaigns
Picture messaging (MMS)
AI Assist message generator
API access
Reporting and analytics
Rollover credits
Unlimited contacts

2000 Credits

$89.00

usage based, per month

Plan includes:

Mass texting
Two-way messaging
Free SMS replies and incoming messages
Auto-replies and drip campaigns
Picture messaging (MMS)
AI Assist message generator
API access
Reporting and analytics
Rollover credits
Unlimited contacts

3000 Credits

$119.00

usage based, per month

Plan includes:

Mass texting
Two-way messaging
Free SMS replies and incoming messages
Auto-replies and drip campaigns
Picture messaging (MMS)
AI Assist message generator
API access
Reporting and analytics
Rollover credits
Unlimited contacts

7500 Credits

$239.00

usage based, per month

Plan includes:

Mass texting
Two-way messaging
Free SMS replies and incoming messages
Auto-replies and drip campaigns
Picture messaging (MMS)
AI Assist message generator
API access
Reporting and analytics
Rollover credits
Unlimited contacts

Enterprise

Pricing available upon request

Plan includes:

Enjoy all the benefits of a regular account, plus -
Dedicated Account Representative
Unique SMS Short Code Option
Unlimited Users with Permissions
99.9% Uptime Guarantee
API Access Available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

SimpleTexting Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of SimpleTexting
Activity Tracking
AI Copilot
Alerts/Notifications
API
Audience Targeting
Automated Responses
Automated Scheduling
Autoresponders
Campaign Analytics
Campaign Management
Contact Database
Customer Segmentation
Customizable Fields
Customizable Templates
Data Import/Export
Drip Campaigns
Event Triggered Actions
Generative AI
Keyword Tracking
Landing Pages/Web Forms
Link Shortening
Mass Texting
MMS
Mobile Access
Mobile Alerts
Mobile Keywords
Multi-Channel Marketing
Polls/Voting
Push Notifications
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
SMS Marketing
SMS Messaging
Social Media Integration
Survey Builder
Survey/Poll Management
Template Management
Templates
Text-to-Win
Third-Party Integrations
Visual Analytics

SimpleTexting Integrations

Google Calendar

Mailchimp

Twitter/X

Meta for Business

Zapier

Trainual

See all 51 integrations

SimpleTexting User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.7

Functionality

4.5

Anika M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

Great for engaging with Gen Z

Our remote organization works with teens all across the country, so Simple Texting is indispensable to getting our work done. Customer service is also excellent -- quick, painless, and friendly! I'd recommend it to anyone needing SMS marketing in their business or nonprofit.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's user-friendly and it integrates well with other apps, which is necessary for my work.

Cons:

One functionality that I would like is if I could filter the inbox based on lists of customers

Reasons for choosing SimpleTexting

The pricing and features were better for me

Vendor Response

Hey Anika! Thank you for this kind review! We're so glad that you're able to communicate easily with the teens that you work with through SimpleTexting. Also, thanks so much for the suggestion about sorting the Inbox based on lists of customers! I think that would be a great feature to have and I've already let my dev team know so they can add it to their list of features they'd like to roll out in the future. :) In the meantime, a great way to filter your Inbox is to create sub-accounts for each of your lists. You can read more about how to create those here: https://simpletexting.com/features/multi-user-access/ Please feel free to email us if you have any questions on this at support@simpletexting.net, and thanks again!

Replied January 2020

Jen N.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2020

Reliable texting service. Great that customers can text our landline!

Overall, this is a great product. The last text service we used didn't always get the messages sent and we knew this because we were sending them to employees with our company's cell phones. We use this a lot to communicate directly with customers and staff, not as much as a marketing/mailing list/keyword tools...yet!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We loved that we were able to set this up with our existing business landline. We can schedule messages to go out and set-up mailing lists. We can set-up as many users as we'd like as well. It's nice that we can save the customers' information within the software as well for ease of use.

Cons:

I wish it had better group texting or group texting at all. We use this to text employees a lot and have to set it up as a "campaign " and they cannot see the other responses. I wish it had a built in afterhours reply. I know there's a way to set it up with another app, but we don't have it and I haven't messed with it. Pictures coming INTO our line take a very long time to receive, hours in most cases.

Reasons for choosing SimpleTexting

I honestly cannot remember, but I think it was the price and unlimited users (but we pretty much all log into the same account now so we can all see all the messages)

Reasons for switching to SimpleTexting

They had ZERO compliance at the time and we wanted a company that would help us with that so we weren't upsetting our customers OR breaking the law. We also know that all of our messages weren't getting to people.

Gabriel M.

Verified reviewer

Graphic Design

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed August 2024

Simple but Confusing

It was great at first until the hidden fees started.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The keywords was the best part. It was easy to use.

Cons:

The hidden fees and the number change issue.

Marcelo F.

Consumer Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2022

Beauty and the Beast

Before subscription, I contacted support as usual, with "pre-order" questions. At first, I felt they were trying to rush me out our something weird, a little rude to be honest. I was informed our business number was able to be port-in, later I was informed that was not able to port in by a different person, then I decided to buy a new number from a company that sells business numbers "headache-free to port out", then I checked with support again they said it seems to be able but only after my purchase it was possible to say. I bought it $400, the company a bought from gave me the ownership, all the data required to start portability.. still simplestexting support saying it was able to port-in and they offered me to buy another number from their pool. I'm not sad because of the number not being able to be ported-in, I'm sad for the wasting of time and the lack of interest by their support team. I moved to heymarket, great tool and awesome support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is very friendly and the tools/features are pretty much standard and very helpful. basically, anybody can become a pro and if you have access to a developer the API is also a great plus to integrate your current CRM system and keep customers well notified throughout the entire journey.

Cons:

As I said, the tools and features are pretty much standard and straight forward I can't see any negative point

Reasons for choosing SimpleTexting

API documentation was very straight forward and I liked it.

Reasons for switching to SimpleTexting

marketing tools

Ashley S.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2020

Ability to contact clients/prospects with ease

Simpletexting helps me get with the times - SMS Marketing is the new thing to capture prospects attention. Hands down the easiest, most effective SMS tool - I use it daily and love it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to set up your lists of people (clients, prospects, certain funnels, etc) It is very user friendly overall - everything is clear and makes sense. You get an app on your phone that you can check any incoming msgs from if you need to. You get your own phone number - great for businesses who are trying to implement SMS marketing! Autoresponders - when someone subscribes to your list, they automatically get a certain text message. Honestly, everything I wanted is in SimpleTexting.

Cons:

I went over my text limit - while I'm fine with the overuse charge, I think it would be helpful if they contacted you to say "hey, you're over your limit - we could easily bump you up to this tier which would save you $x overall" Other than that, no issues with it.

Reasons for choosing SimpleTexting

It was recommended to me by my mastermind group, but it also seemed affordable, easy to use, and implement in every other software I've used.

Reasons for switching to SimpleTexting

Manychat was starting to block certain peoples accounts I knew, so I switched before I encountered the same issue.

Vendor Response

Hey Ashley! Thanks for your great feedback. We are delighted to hear from customers like you that SimpleTexting is the easiest, most effective SMS and that everything you wanted in SMS Marketing is in the platform. We are constantly improving our product, and we will pass your feedback regarding overage notification to our development team.

Replied November 2020

Kaila W.

Verified reviewer

Photography

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2020

Great software, plays nice with others

We used SimpleTexting to quickly reschedule clients due to COVID-19. We've used it to increase and streamline bookings and use it in our Facebook ad campaigns and more. We're getting ready to use it as a communication tool for generating sales when clients are reviewing their images.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like not only the ease of use, but the effect being able to immediately communicate with our clients has on booking rates and retention. We are able to troubleshoot and solve customer service issues quickly and easily. We implemented one way texting with our main marketing automation software and it greatly increased booking rates. Adjusting our stack to include SimpleTexting and two way texting capabilities has it increased it dramatically yet again. We're incorporating it into other areas of our business and using it to quickly and easily communicate with large numbers of clients at once in a way that still feels personal and available.

Cons:

The only thing I wish is that I was able to trigger more action from outside sources. We use ActiveCampaign as our main marketing automation software and I wish I had more capability with a direct integration or a workaround through Zapier to trigger it within a campaign, not just at the very beginning.

Reasons for choosing SimpleTexting

We were previously using ActiveCampaign but wanted something that allowed 2 way communication. Because we wanted a texting solution for customer service and sales, it made sense to make the switch and add another software to our stack.

James L.

Verified reviewer

Computer Software

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed November 2019

Ease of use, simple UI make this a leader

Great UI. The "SimpleTexting" name says it all. it IS simple to use. A winner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simple and quick to grasp user interface makes this tool a winner over all the others we tried. And we tried a lot of them. When using a texting software, you want to quickly add recipients, handle lists with no fuss, and get message out quickly and remotely. This excels at all of them. Especially since we use this 2-3 times per year for onsite events, coming back to it after a few months is a quick dive with minimal re-learning time.

Cons:

Renewals. The auto-renew feature was difficult to understand. I thought I paused the billing, but then it renewed automatically and we were re-charged. At first I was upset, but then found the menu for it in a bit of a non-intuitive location. They were nice and reversed that charge. I just made a note of it for the future. So just an FYI if you'd be using it periodically. Not a game killer though because the tool is so easy to use.

Reasons for choosing SimpleTexting

#1: Ease of use. #2: Good price.

Reasons for switching to SimpleTexting

EZ Texting was difficult to use. Spent too much time on the tool, and not enough getting texts out.

Vendor Response

Hey James! Thank you so much for the kind words. :) We're so happy to hear that you've found the platform so easy to use for your events. Also, we really appreciate your feedback on renewals and pausing your account. I'm bringing this back to my team so we can discuss how we might be able to make this process a bit more clear. Thanks again, and happy texting!

Replied November 2019

Lauren S.

Verified reviewer

Religious Institutions

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2019

Great customer service!

So far, I love this software and I have already recommended it to other camping professionals who handle recruiting!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like about this software is that I am able to contact recruits without using my own telephone number. I am able to save their contacts to the app and message recruits the same way I would on my personal phone, but I am not crowding up my personal messages app with contacts that I barely know.

Cons:

At first, when I was learning about the software in the free trial, I wasn't able to send as many messages as I was hoping (in order to see if the product fit what I actually did on a daily basis). However, I contacted customer support and they were more than happy to help me out so that I could communicate how I needed.

Reasons for choosing SimpleTexting

We chose SimpleTexting because of the option to communicate back and forth with recruits through messaging, whereas other software only allowed you to contact them but they weren't able to respond.

Vendor Response

Thanks for this review, Lauren! We're really glad you've been able to keep your personal phone and contact info private by using SimpleTexting for your recruiting-related communication. :D Also, thanks for the feedback regarding the trial! As you know, we do provide 50 free messaging credits on our 2-week free trial, but we're always happy to talk through what makes the most sense for each individual user. :) Please don't hesitate to reach out to us if there's anything else we can do for you!

Replied December 2019

Ryan G.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed December 2020

Good Product and Customer Support

SimpleTexting was the first SMS platform I used. The company gave me a good introductory price to start with which was a nice gesture. Had an overall good experience with the platform and customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is intuitive and easy to use. Plenty of features to work with.

Cons:

Did not experience any particular cons with the software.

Reasons for choosing SimpleTexting

The company gave me a good introductory price to start with.

Vendor Response

Hey Ryan! Thanks for the sweet review. We're glad to hear from customers like you on how easy it is to use the platform and that the interface is intuitive. With our pricing structure everyone is able to start even with our smallest plan and upgrade at any time when the texting volume increases. As always, please reach out to our amazing support team whenever you need help.

Replied December 2020

Katie G.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed May 2022

Love our Partnership

The customer service is excellent! [SENSITIVE CONTENT] has done a great job working with our nonprofit, and our guests love easy communication and relationship building.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how intuitive the software is. A wide variety of our staff can have an easy time using it.

Cons:

I do not have any cons- I would like to have the GIF first in an MMS message sometimes?

Reasons for choosing SimpleTexting

The customer service and software were superior.

Showing 1 - 10 of 248 Reviews