Pazo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Pazo

4.9

(16)

Pricing

Starting at $18.00 per month

About Pazo

Pazo is an operations management platform designed for operations teams in the retail, facility management and hospitality industries. It helps companies ensure that tasks, audits, inspections, standard operating procedures (SOPs), and checklists are being completed from the right place at the right time.

With Pazo, retailers can improve efficiency, productivity, and compliance by streamlining and automating the management of tasks and responsibilities. Pazo's platform is easy to use, with intuitive dashboards and reports that allow managers to monitor and track the progress of tasks in real-time. It also has a range of features that enable retailers to customise the platform to meet the specific needs of their business, such as the ability to create custom SOPs and checklists and integrate with other systems and tools.

Overall, Pazo is a powerful tool that helps operations teams optimize the performance of their frontline workforce, leading to improved operational efficiency and customer satisfaction.

Pazo Screenshots

Pazo Pricing and Plans

Starting price: $18.00 per month

Free Trial

Free Version

Silver (Custom)

$18.00

per user, per month

No plan information available

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Pazo Features

Popular features found in Task Management
Assignment Management
Collaboration Tools
Commenting/Notes
Deadline Management
Dependency Tracking
Prioritization
Project Tracking
Resource Management
Task Editing
Time Tracking
To-Do List
Workflow Management
More features of Pazo
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Approval Process Control
Attendance Management
Attendance Tracking
Audio Calls
Audit Management
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Calendar Management
Calendar Sync
Chat/Messaging
Checklists
Clock In/Out
Commercial Properties
Communication Management
Communications Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Corrective and Preventive Actions (CAPA)
Customer Database
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Synchronization
Data Visualization
Disaster Recovery
Document Management
Document Storage
Drag & Drop
Email Alerts
Email Management
Email-to-Task Conversion
Employee Management
Employee Onboarding
Equipment Maintenance
Equipment Management
Event Logs
Facility Asset Management
Facility Scheduling
File Management
File Sharing
Fixed Asset Management
Forms Management
For Retail
For Schools
Help Desk Management
Historical Reporting
Incident Management
Incident Reporting
Inspection Management
Inventory Control
Inventory Management
Inventory Replenishment
Inventory Tracking
Investigation Management
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
IT Incident Management
Knowledge Base Management
Maintenance Management
Maintenance Scheduling
@mentions
Merchandise Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language
Multi-Location
Offline Access
Performance Management
Performance Metrics
Point of Sale (POS)
Preventive Maintenance
Progress Tracking
Project Workflow
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Issues
Reminders
Reporting/Analytics
Reporting & Statistics
Residential Properties
Risk Alerts
Risk Analysis
Role-Based Permissions
Rules-Based Workflow
Safety Incident Management
Search/Filter
Self Service Portal
Service Level Agreement (SLA) Management
Sick Leave Tracking
Single Sign On
Spreadsheet View
Status Tracking
Stock Management
Sub-Task Management
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Task Board View
Task Import
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Third-Party Integrations
Ticket Management
Time & Attendance
Training Management
Warehouse Management
Workflow Configuration
Work Order Management

Pazo Integrations

Google Workspace

Pazo User Reviews

Overall Rating

4.9

Ratings Breakdown

88%

13%

Secondary Ratings

Ease of Use

5.0

Value for money

4.7

Customer support

4.7

Functionality

4.8

Have you used Pazo and would like to share your experience with others?

Yogesh K.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

A tool which had helped us rationalise manpower and digitise all processes.

1. To begin with it helped streamline and digitise all our processes and checklists 2. Rationalise man-power across services 3. Real time visibility to issues / adherence to checklists / PPM schedules 4. Agency evaluation became more transparent with the performance getttinf tracked through pazo

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way the product has evolved with new modules getting released almost every 4/5 months. Modules are more user friendly and ease of usage increases the end user comfortability in using them when on-ground

Cons:

Need to integrate with the BI tools and more analytical reports. This will help senior management to take decisions based on the data

Vendor Response

Thank you for writing a review, we are thankful for your suggestions, it really helps us to make Pazo more user friendly and efficient for business operations.

Replied December 2020

Priyal G.

Verified reviewer

Retail

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

PAZO at Bata Retail

Operations parameter capturing, Workflow for multiple steps process, Ticketing to other functions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support on Training and On-boarding, Positive and assertive attitude of team to specific requirements,Overall framework, customisation of checklist ,easy to browse, workflow management, Ticketing and dashboard.

Cons:

Download of big data, Browsing time for admin.

Reasons for choosing Pazo

Pricing,Ease of Onboarding and extended support on trainingFlexibility of Customization

Vendor Response

Hello Priyal, We're absolutely thrilled to hear your positive remarks about our training and onboarding support, customizability, workflow management, and ticketing features! Your feedback is vital for us to continue refining our services and ensuring we meet our user's needs. We acknowledge your concern about the browsing time for admin and the download of big data. We're continuously working on our platform to make it more efficient and user-friendly, and we value your feedback in this regard. We're so pleased that our pricing and the ease of onboarding made your choice to select Pazo easier. Our aim is to provide as much flexibility as possible to meet our customer's unique requirements. Finally, we're glad to hear that Pazo has been beneficial in capturing your operational parameters and providing an efficient multi-step process workflow. We appreciate your feedback and assure you that we're here to provide continued support and improvements. For any suggestions or queries, please don't hesitate to contact us at support@gopazo.com. Thank you again for choosing Pazo and for your insightful review!

Replied May 2023

Ameen F.

Verified reviewer

Biotechnology

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Hassle free Tool

Its a good product which saves time/easy tracking & reporting

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reporting system of Pazo (Alerts) which helps to follow up and close the activities

Cons:

Real time updates like Adhoc leaves don't get updated accurately, still alerts keep delivering sometimes

Reasons for choosing Pazo

We choose Pazo directly post reviewing the performance at other office location as an demo

Vendor Response

Hello Ameen, We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at support@gopazo.com. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo!

Replied May 2023

Kimstone P.

Verified reviewer

Cosmetics

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2023

Pazo Feedback

Reducing manual reaising of issues, ensuring timely Realtime of escalations of items from the checklist. Allow monitoring of branch mangers and regional mangers work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The triggers, Task management , ability to review RMs checklist, Ability to Schedule cheklist, ability to track completed tasks

Cons:

Difficult to set triggers for large number of users if we have many question to trigger to different sites , department or users

Reasons for choosing Pazo

It has a good user Interface that is very easy to maneuver with less training done to the end users

Reasons for switching to Pazo

The software did not have auto trigger of issues from checlikst , nor allow supervisors review and comment submittted checklist

Vendor Response

Dear Kimstone, Thank you for sharing your valuable feedback and for choosing Pazo as your preferred platform. We're thrilled to hear that our user interface, triggers, task management, and scheduling features have enhanced your experience and have helped in reducing manual tasks and promoting real-time escalation of items from the checklist. We understand your concern about setting triggers for a large number of users, and we appreciate you bringing this to our attention. We continuously strive to enhance our platform based on user feedback, and your comments will be taken into consideration as we plan future updates. We are pleased to hear that the switch to Pazo has added value to your operations. Your successful use of our platform inspires us to continue our commitment to improving and delivering high-quality service. Thank you for your kind words. If you have any other suggestions or need further assistance, feel free to reach out to our support team at support@gopazo.com

Replied May 2023

Vamsi Krishna R.

Verified reviewer

Facilities Services

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed May 2023

Very nice product and ease of operations in Facilities

Very nice and recommended to have across any type of facilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like most the workflow management where we can be able to see what happening on real time at a single click. It will help us to track and improve upon on our services.

Cons:

Deployment phase from the kickoff to Go live, need to fast track for larger deployments.

Vendor Response

Dear Vamsi, Thank you for taking the time to leave us such a positive review. It brings us great joy to hear that you find our product to be "very nice" and that our workflow management feature is particularly useful to you for real-time tracking and improving your services. Your satisfaction is our priority and your review reaffirms the hard work we put into our product We understand your concerns regarding the speed of deployment for larger deployments and appreciate your feedback. We continually aim to improve our processes and your valuable feedback will be forwarded to the concerned team to evaluate possible improvements. Your recommendation of our service to others in the facilities industry is highly appreciated and motivates us to continually enhance our product and services. If you have any further suggestions or need assistance, please feel free to reach out to our support team at support@gopazo.com. Thank you again for your kind words.

Replied May 2023

Surender Singh A.

Verified reviewer

Retail

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Convinent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way I can capture every little detail

Cons:

No Cons except does not let me whenever app has to be updated

Vendor Response

Dear Surender, Thank you for taking the time to review Pazo and sharing your positive feedback. We're thrilled to hear that you find our platform convenient and efficient in capturing every detail you need for your operations. Your comments regarding app updates are valuable. We are constantly working on improving the user experience, and your feedback plays a crucial role in that process. We'll certainly take your suggestion into consideration for our future updates. We appreciate your continued support and look forward to serving you better in the future. If you have any questions or need further assistance, feel free to reach out to us at support@gopazo.com. Thanks again for your review!

Replied May 2023

Mohammed T.

Verified reviewer

Facilities Services

10000+ employees

Used daily for less than 12 months

Reviewed May 2023

We are using for Washrooms and it is very easy to use

free to use

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Genuine & Online data can be recorded. all the recorded checklists can be at one file.

Cons:

it is Enviourment free from Saving paper. Trees can be saved.

Vendor Response

Hello Mohammed, We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at support@gopazo.com. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo!

Replied May 2023

Muniaraj R.

Verified reviewer

Consumer Goods

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Pazo for Facility Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features like real time triggering, reports and the dashboard

Cons:

For the customization part, the dependency is more

Vendor Response

Dear Muniaraj, Thank you for sharing your positive experience with Pazo and its real-time triggering, reporting, and dashboard features. We appreciate your feedback and are glad to hear that these features are adding value to your facility management tasks. We also acknowledge your concern about the customization process. Our team is continually striving to enhance the user experience and your feedback is instrumental in our efforts to improve. We are working on ways to provide more flexibility and independence in the customization process. Please feel free to reach out to our support team at support@gopazo.com for any suggestions, queries or if you need further assistance. Thank you again for your constructive review.

Replied May 2023

rakesh m.

Verified reviewer

Hospitality

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

product is good to use as per follow up system .

Very Good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

digital media for each department work performance.

Cons:

every day lots of activity to enter and closure of issues raised by self .

Vendor Response

Hello Rakesh, We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at support@gopazo.com. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo!

Replied May 2023

Ravi T.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Pazo simplified our operations

Pazo is really useful for digitalising operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

App is intuitive for blue and grey collar workforce, this made our life easy to train our service partners. We assign and manage tasks through Pazo app. Reports, analytics and dashboard features brings out the data insights.

Cons:

Takes time to setup, but Pazo tech team assisted us well during integration process.

Showing 1 - 10 of 16 Reviews

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