TigerConnect 2026: Benefits, Features & Pricing

Love our TigerConnect!

None that I can find.

It has a lot of features. If there is something you need to do with client connection, Tiger probably already can do it.

It does quite a bit more than I need. That makes it a little confusing to use.

None. Theres really no pros regarding this software. It is very impracticable and unrealistic for the real world.

Trying to get out of a TigerConnect contract is almost impossible. I officially canceled my services with them under their required conditions and they still charge me an annual fee. Theres a big reason why all of their "customer service numbers" are designed to not allow you to speak live to a customer rep.

It’s great to have instant contact without having to deal with giving out phone numbers to staff and clinicians.

Sometimes it can lag upon sign in, but that could also be my personal connection or on my end somehow.

How easy it is to communicate with a group of people. how safe it was for HIPPA info.

honestly there is really nothing about tigerconnect that i did not like.

I can text anybody in our practice when working remotely, and I don't even have a smartphone. I also don't need to remember anybody's numbers, everyone's names and titles are saved in the system so I just start typing their name and the software finds them

I hate that it logs me off so quickly. Whenever i want to see what texts I have I need to relog back in. .I guess it's for security and I get that it's for a reason but it's a pain.

I first started using this during my clinicals at a well-known hospital. When I got hired at my current hospital I was baffled that they did not use this software. Three years later, we purchased TigerConnect. Now, we connect with providers immediately, or providers can read our messages and prioritize. This is a must for all healthcare workers. I also like how it has a "stat" function which REALLY lets the provider know that what you need is important.

I do not have any cons about this software. I cannot rave about it enough. Maybe that it needs to be downloaded on your own personal phone. When hospitals issue us a phone, we cannot download this app on it because it is connected to our Apple ID. However, this may be more of an administrative problem than the fault of the software.

The TigerConnect product offers an easy to use secured text messaging product. User training required is minimal.

The Broadcast feature. Very powerful way to reach every user subscribed. Unfortunately, no way to choose which users have access to this powerful feature. It is assigned to everyone. We had to turn it off. The Archive. Keeps all messages from all subscribed users. Very good. Unfortunately, no way to choose which messages an Archive user has access to. If you have Archive access you see everything. Had to strictly limit which users could have Archive access. No method for us to place all of our Switchboard subscribed users into a group which would receive every message sent or received by this group. It is merely an option for the Switchboard staff if they happen to remember to include the group. This makes handoff between Switchboard shifts less effective. There is no way to detect if a user already has a password/pin set on their mobile phone when installing the mobile app. Thus, the only way to make certain that the mobile app is secured is to force the mobile app to require a pin. So, if a user already uses a pin for their phone they will now also have to use a pin for the mobile app as well. Other apps we use can make this determination and reduce the number of pins required for the end-user. The timeout parameters for the Web Console and the Desktop Console are controlled from a single parameter. This is unfortunate since we want our Web Console to timeout much quicker than the Desktop Console. As a result our Desktop Console users have to repeatedly sign in every 15

Tiger makes communication throughout the hospital super easy. Departments can communicate with other areas with ease.

There isn’t anything I don’t like. We haven’t experienced any issues or problems with this product this far

I like how easy it was to set up this software on my phone

Changing phones and reinstalling the software was a bit of a hassle