Visual Intelligence Portfolio Suite 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Visual Intelligence Portfolio Suite is right for your organization?

Our Utility Billing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Visual Intelligence Portfolio Suite

4.7

(73)

Pricing

Pricing available upon request

About Visual Intelligence Portfolio Suite

Software Solutions VIP Suite public sector software was designed to manage public finances with easy and security. It runs on VIP Cloud, a platform that utilizes a trusted resource for cloud-based services.

VIP Cloud compatible software:
• VIP Accounting
• VIP Budgeting & Analytics
• VIP Payroll & HR
• VIP Utility Billing
• VIP AP Automation

With VIP Cloud services, you receive:
• Total control of your network configuration
• Layers of security control powered by AWS
• Built-in firewalls and encryption
• Data storage protection from power outages, overheating servers, and natural disasters
• Daily data backups that provide rapid recovery from any emergency
• 99.99% uptime, speed and safety provided by AWS

Benefits of VIP Cloud are:
• Increases remote access
• Accommodates alternative work schedules and remote work
• Log in anywhere, any time
• Less time needed to support IT infrastructure
• Manages cloud-based servers and built-in backups allow your IT team to concentrate on more important tasks
• Protected data from any threat
• Reduced time performing software updates and manual data backups

With the VIP Suite financial software for local governments and utility companies,...

Visual Intelligence Portfolio Suite Screenshots

Visual Intelligence Portfolio Suite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Visual Intelligence Portfolio Suite Features

Popular features found in Utility Billing
Customer Management
Meter Data Management
Non-Metered Billing
Online Payments
Payment Collection
Penalty/Cut-Off Processing
Rate Management
Reporting & Statistics
Self Service Portal
Transaction History
Work Order Management
More features of Visual Intelligence Portfolio Suite
Access Controls/Permissions
Accounting
ACH Payment Processing
Activity Dashboard
Activity Tracking
API
Approval Process Control
Audit Management
Automatic Backup
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Collaboration Tools
Commenting/Notes
Compliance Management
Contact Database
Customizable Fields
Customizable Templates
Data Visualization
Document Management
Drag & Drop
Electronic Payments
Email Management
Employee Management
Financial Management
Fixed Asset Management
Forecasting
For Electricity
For Natural Gas
For Trash
For Water
General Ledger
Historical Reporting
Inventory Management
Metered Billing
Mobile Access
Monitoring
Payment Reminders
Performance Metrics
Printing Services Integration
Process/Workflow Automation
Project Management
Purchasing & Receiving
Real-Time Updates
Recurring/Subscription Billing
Refund Management
Task Management
Third-Party Integrations
Usage Tracking/Analytics
User Management
Utility Billing
Workflow Management

Visual Intelligence Portfolio Suite User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

26%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.9

Functionality

4.6

Linda I.

Verified reviewer

Libraries

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

VIP—software designed for the user

Very good even though I never went through an official training period — I had to jump right in without guidance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly. I like the fact you can create reports, view them, and then print and or save them.

Cons:

There are features I don’t use that I probably would benefit from. Due to time constraints, researching different methods to achieve analytical or financial reports has not been completed.

Vendor Response

Thanks for the review! We appreciate you!

Replied June 2025

Jane M.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Excellent. Exceptional.

Exceptional. Great customer service with insight.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, exceptional accounting system

Cons:

I don't have any issues with the VIP suite.

Reasons for switching to Visual Intelligence Portfolio Suite

Previous administration made the switch from Civica

Vendor Response

Thanks for the positive feedback!

Replied November 2024

Sheila H.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Satisfied customer

For the majority I am pretty satisfied with VIP. I think it is pretty easy to navigate. There are a few adjustments need for the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of making mass changes and storing information within each payroll and each employee.

Cons:

More availability in the column chooser Past payroll registers or paystubs will pull in current wages instead of the wage from the time requested.

Reasons for switching to Visual Intelligence Portfolio Suite

The auditor decided we needed an upgrade.

Vendor Response

Thank you for your feedback! We appreciate the detail so we can continue to improve our software.

Replied June 2025

Brenda J.

Verified reviewer

Government Administration

51-200 employees

Used daily for less than 12 months

Reviewed October 2024

Payroll & A/P

Love this software and having 40 years experience I have worked with many softwares doing accounting

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Going over all the areas and talking with the experts to figure out ways to improve my job and work smarter not harder.

Cons:

On the cloud it spins and times out alot

Reasons for switching to Visual Intelligence Portfolio Suite

More capabilities could help our jobs to become more computerized

Vendor Response

Thanks for the feedback!

Replied November 2024

Amanda G.

Verified reviewer

Real Estate

201-500 employees

Used daily for less than 6 months

Reviewed October 2024

Chief Deputy Treasurer

i feel i have learned more about VIP it was so nice to talk to others about how to trouble shoot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

county table was so nice to have the open discussion with the other counties

Cons:

I honestly can’t say i had any i enjoyed all classes i attended

Reasons for switching to Visual Intelligence Portfolio Suite

we were living in the stone ages and it was time to change

Vendor Response

Thanks for the feedback about our annual user conference and software! We're glad you enjoyed it!

Replied November 2024

MISSY S.

Verified reviewer

Government Administration

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

Good software choice

I feel like I become more comfortable with VIP each day. There are still a few more areas that I will become more comfortable with with use. I do feel like this system will be much more accurate in the tracking of cash.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the Customer service. [sensitive content hidden] is amazing and has been very helpful and attentive. I cannot say enough good things about her.

Cons:

The transition was rough especially since we did not track bank balances in EGOV.

Reasons for switching to Visual Intelligence Portfolio Suite

We felt like EGOV was eventually going to get phased out. We wanted more up to date software that would lead us into the future.

Vendor Response

Missy, thank you for the review! We pride ourselves on our customer service and are constantly pushing ourselves to improve the transition phase. We appreciate the feedback so we can grow, improve, and create the ideal customer experience.

Replied May 2024

Cindy S.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

City of Oakwood's Experience with VIP

As we move to a paperless environment, the system has assisted in that process. Ease of use has allowed many non finance users to run reports and find the information they need to do their job.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to drill down into the detail and move seamlessly through the system is key to what we were looking for when we selected Software Solutions VIP. Ease of use and consistency between the various modules make the software intuititive.

Cons:

Integration of the software into our processes was not difficult. We would still like to see improvement in some of the data entry functions (ie. accounts payable.)

Reasons for choosing Visual Intelligence Portfolio Suite

In 2009, much of VIP had not even been written when we were looking to upgrade our software. We had the opportunity to see the vision Software Solutions had in mind with VIP. The City of Oakwood took the chance and we have not looked back.

Reasons for switching to Visual Intelligence Portfolio Suite

Our system in 2008 was very antiquated and difficult to use.

Vendor Response

Thank you for the kind review! We always try to provide the best quality products and services to our customers, and we're happy for any feedback.

Replied July 2023

Lynda H.

Verified reviewer

Government Administration

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

Happy with VIP

Once trained, it's very easy to use. I really appreciate the customer support. It helps us get our payroll done and employee records.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very good support either via calling in a ticket or the online articles. I like the error messages as well. Very helpful.

Cons:

There are times that I think I'm done - like with Misc. Receipts - there is another level and it isn't very intuitive.

Vendor Response

Thanks for your feedback! We appreciate the detail of your feedback so we can continue to improve.

Replied June 2025

Cari H.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Everyone needs VIP!

I have had a very positive experience. The system is very easy to use. There is always a way to get what you need from VIP. The customer support is top notch, too!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is very user friendly! I love the ease of use! There is always a way to get what you need from VIP - whether it be with a grid or a report.

Cons:

I wish it had a timekeeping component. I love the way VIP works and just want it to be able to do everything!

Vendor Response

Thanks for the review! We appreciate it!

Replied June 2025

Paige B.

Verified reviewer

Government Administration

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Washington County Auditors Office

Going from Egov to VIP was a learning curve but the team we had helping us was great! From the weekly zoom meetings to answering any questions we had while we are practicing in the sandbox they were able to have us ready for when we went live.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Going paperless was a big thing for us! Being able to give our departments more freedom to run there own reports with live information was also a great addition.

Cons:

The biggest issue for us was we had to do a complete chart of accounts renumber. VIP was great with helping us through and answering any questions we had it was just a huge adjustment for us to have to get use to.

Reasons for switching to Visual Intelligence Portfolio Suite

They are no longer going to support egov

Vendor Response

Thanks for the review! We appreciate you!

Replied June 2025

Showing 1 - 10 of 73 Reviews

See All Reviews