Host Tools 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

Host Tools

4.7

(157)

Pricing

Starting at $10.00 per month

About Host Tools

Superhost Tools is a cloud-based vacation rental platform, which assists property managers with messaging and price setting for online listings. Key features include predefined templates, review management, automated reminders and booking management.

Users can integrate the application with Airbnb listings, and send automated messages to guests via multiple channels. It enables hosts to send notifications and reminders to guests for review completion before the expiry of the review period. Property managers can maintain a calendar to manage bookings, and email or text cleaning staff to monitor maintenance tasks. Further, the rules-based engine automatically adjusts prices based on seasonal demand and booking trends.

Superhost Tools allows users to manage multiple listings from a centralized dashboard, enabling visibility into booking status and guest communication. It is available on a monthly subscription, with support provided via live chat and other online measures.

Host Tools Screenshots

Host Tools Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Messaging

$10.00

flat rate, per month

Plan includes:

Automated Pre-Approvals
Automated Reviews
Automate Messages to Guests
Automate SMS or Email Messages
Homeaway & Houfy)
Multi-Channel (Airbnb
Uniﬁed Inbox
VRBO

Pro

$12.00

flat rate, per month

Plan includes:

A Turnover Calendar URL for Cleaners to See All Upcoming Cleanings
Automated Pre-Approvals
Automated Reviews
Automate Messages to Guests
Automate SMS or Email Messages
Calendar Syncing to Avoid Double Bookings
Homeaway & Houfy)
Multi-Channel (Airbnb
Pricing Tool to Create Pricing Rules and Sync Prices Across Channels
Set Intelligent Automated Availability Rules

Enterprise

Pricing available upon request

Plan includes:

A Turnover Calendar URL for Cleaners to See All Upcoming Cleanings
Automated Pre-Approvals
Automated Reviews
Automate Messages to Guests
Automate SMS or Email Messages
Calendar Syncing to Avoid Double Bookings
Homeaway & Houfy)
Multi-Channel (Airbnb
Onboarding Session
Pricing Tool to Create Pricing Rules and Sync Prices Across Channels

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Host Tools Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of Host Tools
For Vacation Rentals
Guest Communications
Reminders

Host Tools User Reviews

Overall Rating

4.7

Ratings Breakdown

80%

17%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.7

Functionality

4.5

Lawrence S.

Verified reviewer

Real Estate

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed March 2019

Tools for the Superhost

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like that it features tools to help me automate most of my listings and messaging which takes the most time out of my day. I can focus on other tasks while the Superhost Tools manages my listings for me.

Cons:

I wish that the pricing engine was better, I find myself having to manually reset the pricing when there's a high peak weekend in my area.

Andrew G.

Verified reviewer

Banking

Self-Employed

Used daily for less than 2 years

Review source

Reviewed March 2019

Saves us unbelievable amount of time and improves service

Excellent overall experience with this tool. It does what it is supposed to reliably and we can get on with our other Airbnb services :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to construct event driven (checking, check out, settled in, inquiry, etc) from templates and edit those messages if necessarybin advance. Messages to coordinate services providers such as self-checkins, cleaners, cleaners etc never get overlooked or contain typing errors. We have two AirBnB's and this communication overhead is very significant.

Cons:

We don't use the pricing feature as much yet.

Jen B.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

USELESS and UNPROFESSIONAL

This is the worst channel manager I have ever worked with. Not only does it lose the connection to the properties all the time and I have to reconnect my properties at least five times a month. But also, I just recently added to Booking.com to my Hosttools, and then it deleted all my entries on Booking.com, forcing me to re-enter all the information on my 10 properties, again, which took me over five hours. This is a cheap channel manager, but it’s full of bugs and entirely useless. The customer service is ridiculous, they don’t respond to anything, nor do they even offer phone support. Entirely unprofessional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is the worst channel manager I have ever worked with. Cheap but not even worth that .

Cons:

Verified

Reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

Superhost tools

Managing a few local listings

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Auto response to inquiries. Very difficult to implement without a tool such as Superhost tools. SHT does a great job of responding to inquiries. Unlike some other products, SHT does not mark the response with their name. Guests and owners cannot see you are using SHT

Cons:

none. Does what I need and what I am looking for.

Caley N.

Verified reviewer

Photography

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2019

Wish I'd Found It Sooner

I wish I'd found Superhost Tools sooner! This has made the Airbnb experience with our guests so much better! The pre-written templates are a great starting point to making sure your guests have all the information they need for their stay. Our guests have gushed about how great our communication is — and we know we were lacking in that area previously. Since we both own our own business, and Airbnb is something we do on the side, it'd been super helpful for us now that our guests think that we're initiating conversation with them to check in on their stay. I wish we'd had it the past two years!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Superhost Tools is easy to set up and has pre-written templates that you can customize to fit your Airbnb. It's made communication with our guests so much more reliable, and our guests have been gushing with how great of attention we pay to them.

Cons:

I had some pricing glitches that caused some issues at first, and customer service didn't write me back after the initial email.

Jeremiah M.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2019

Very useful

Ratings Breakdown

Ease of use

Functionality

Pros:

The automated messaging is really helpful. Also I use the automated feedback for my airbnb guests. Really helpful and a time saver.

Cons:

I wish it had dynamic listing dates where you could limit the number of or day one day bookings but it opened up week of.

Eric S.

Verified reviewer

Photography

2-10 employees

Used daily for free trial

Review source

Reviewed May 2019

Superhost Tools Is Definitely Worth the Money!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Supherost Tools is well worth the money in time management alone! It has saved me hundreds of dollars in such a small span of time, by not having to deal with the pain of manually entering EVERYTHING, and being able to automate a good deal of it. I expect my company will save THOUSANDS in the near future while continuing to use this product!

Cons:

It took me a little bit to figure out how everything worked, but once I did, it was well worth the wait!

Zach L.

Verified reviewer

Hospital & Health Care

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed March 2019

Save time with SuperHost Tools

Save me time and I never miss sending emails with the automation tools.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Anything that saves me time and helps me keep my 5 star review is worth it! The email responder is what I use most. Also can t beat the price.

Cons:

I'm not using the pricing yet since I was with another service, but may try it out.

Verified

Reviewer

Medical Devices

10000+ employees

Used other for less than 6 months

Review source

Reviewed December 2020

Automize all host duties at one go. Very handy tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are lot of tools out there do the same job. For starters Host tools is very inexpensive. Starts at $5 for month but still it removes a lot of hassle when it comes to hosting. When you automoze the texted what the guest should receive when checking in checking out etc, it eliminates human effort.

Cons:

I would like to to see automated pricing to be more effective. Identifying each city’s events etc.

Emma W.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Review source

Reviewed April 2019

The most timesaving app i have ever found!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to make use of (checking, check out, settled in, inquiry, and so on) from editable templates you can alter in advance, to messages to facilitate other services (self-checkins, cleaners etc) to ensure they are never missed. Since using this tool it has become critical to our business.

Cons:

nothing found so far, it can sometimes be a little slow but i think that may be due to my internet.

Showing 1 - 10 of 157 Reviews

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