VacationRentPayment 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

VacationRentPayment

4.1

(26)

Pricing

Pricing available upon request

About VacationRentPayment

VacationRentPayment is a cloud-based solution that helps vacation rental managers process and collect payments from clients on a centralized platform. Professionals can use the dashboard to gain an overview of previous payments and generate transaction reports.

VacationRentPayment allows organizations to secure confidential data and configure transaction descriptors according to requirements. Managers can accept payments through electronic checks and credit or debit cards.

VacationRentPayment facilitates integration with several third-party applications including HomeAway, OwnerRez, ReservationKey, Kigo and more.

VacationRentPayment Screenshots

VacationRentPayment Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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VacationRentPayment Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of VacationRentPayment
Activity Dashboard
API
Credit Card Processing
Customizable Reports
Electronic Payments
For Vacation Rentals
Invoice Management
Reporting & Statistics
Third-Party Integrations

VacationRentPayment Integrations

OwnerRez

CiiRUS

Innkeeper's Advantage

Barefoot

ReservationKey

LiveRez

VacationRentPayment User Reviews

Overall Rating

4.1

Ratings Breakdown

62%

15%

Secondary Ratings

Ease of Use

4.1

Value for money

3.8

Customer support

3.7

Functionality

3.9

Verified

Reviewer

201-500 employees

Used daily for less than 6 months

Review source

Reviewed May 2018

We are moving away from collecting payments through Yapstone for a variety of reasons.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is pretty easy to use. It does have the capability to integrate with Salesforce. Yapstone works well for rental property management.

Cons:

There is a lot of manual data entry needed with the way our payments and salesforce integration is setup. For customers to update their credit card information, it takes around 2 weeks.

Jessica B.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Reviewed March 2019

Very easy to use and integrate

We used to have to manually enter credit cards weekly, then follow up on any that didn't go through. Having an immediate way to verify the card has saved us countless hours of work, translating to thousands of dollars in man-hour savings. Overall, they are a great value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The credit card integration with our reservation software is seamless. The back-end is easy to use. The overall value is great. Their system is reliable and dependable.

Cons:

The ACH feature doesn't integrate with our reservation system, but it is a wonderful feature... it just requires an extra step on our end. We were on a fixed percentage model, but last year VRP decided to change this with less than 45 days notice, which didn't allow us much time to shop around for alternatives. The prime plus model we are currently on allows us less predictability, but so far has saved us a few dollars. They have also moved their customer support to a different country so there is a language barrier when calling tech support. We no longer have a dedicated representative which is not ideal, but we are working with it.

Aaron H.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Avoid them at all cost!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their product worked most of the time for us, but beware if you ever want to try and stop using them! They will nail you with hidden fees that you had no idea about.

Cons:

After years of using them, we had issues with getting virtual credit cards to work due to a change they made, never able to get a fix so we were forced to find a different processor. When we tried to cancel our account, we were told they had us on an automatically renewing 3 year contract and that we would have to pay them the fees they would have collected from our credit card processing for the remainder of the contract. This amounted to thousands of dollars! So we are forced to continue paying a monthly fee for the next two years despite our not using their system or pay thousands to cancel. Doesn't matter that their system stopped working for us. Sad because we never had any issue with them until this.

Sharon L.

Verified reviewer

Real Estate

Self-Employed

Used weekly for more than 2 years

Reviewed March 2019

Best of the Best

I can easily accept payment from short term renters who hear about my properties from a source other than a listing site. For example, there are thousands of FEMA contractors and federal FEMA employees on St. Thomas. All of these men and women must pay via credit card. Without VRP, I would not be able to rent to FEMA contractors. I do so because we really need their help! Plus, the big hotels are still closed, so short term rentals are their only option. Thank you VRP for providing this service to individual property owners like me. representative

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vacation Rent Payment (VRP) is extremely easy to use and their support staff provides a lesson to new users, so not worries if you are a techno-phobe. For the first time in 7 years, I needed tech support. I couldn't figure out why I couldn't charge a credit card for one particular guest who had been renting for over a year. So, I called VRP and the tech-support rep knew immediately what was causing the problem. It was user error ;~) The tech-support rep then explained how to continue charging the same credit card and I learned more about the VRP system. For short-term rental owners and property managers, VRP is a MUST!

Cons:

Honestly, I like everything about it. The fee could be lower of course.

Judith L.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Merchant Processing Company linked to our PMS

It works but it could work better. I believe they could offer better service. I had to get my own merchant account with AMEX because they said it would take - 10 days and they wanted another percentage point in merchant fees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is fully integrated with our Liverez property management software so for the most part, proccessing payments and refunds are fairly simple.

Cons:

The portal is very difficult to search guest transactions Payments made by the guest in the payment portal do not transfer back to the reservation - they have to be hunted down and entered manually and this is tedious and unnecessary I seem t o get multiple deposit reports a day.

Verified

Reviewer

Hospitality

Self-Employed

Used daily for less than 12 months

Review source

Reviewed April 2023

Fees to cancel over $1000.00

Poor customer service. 180 days notice to cancel? 180 days?????? Who treats customers like that for a product which is virtual?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They only respond via email. No phone support. Email response is within 24 hours.

Cons:

High fees. Additionally, changed their user agreement and made cancellation a circus. To cancel in under a year, they want over $1000.00 and 180 days notice after July 1. I can't even give my notice now, but have to reach out after July 1st and then give 180 days notice.

Reasons for choosing VacationRentPayment

We chose Book It Now, who was working with Yapstone. We didn't specifically choose this product, but elected to use what our booking software was using.

Alexandra M.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

The most simple way to collect rent from long and short term tenants

Previously 5

Very good. The customer service was very helpful although it was often difficult for them to find our account because they seem to have several different branches within the business.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Previously 4

Functionality

Pros:

VRP simplified the way we collected monthly rent payments as well as payments for vacation rentals. The reporting is really good and allows you to see payments, as well as batches.

Cons:

We found it difficult to process refunds using the portal but it seems to have improved. It would be nice to have an option for reoccurring payments as well.

Jonna K.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed March 2019

Vacation Rent Payment is a great choice!

I've had a very good overall experience. It's very user friendly and I rarely have any problems or questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use - the reports and search options help me find anything I need to look back on.

Cons:

Customer support - Sometimes it's hard to get my questions answered or to get to the right person I need.

Verified

Reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed March 2019

VRPuser

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Intergrations with my hospitality software

Cons:

When having to log in directly to check a transaction, if more than one transaction, you have to go back to beginning to get the subsequent transactions

Verified

Reviewer

201-500 employees

Used daily for less than 2 years

Review source

Reviewed May 2018

Frustrating to say the least

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's usually super cut and dry for functionality. They've made a product that is reliable and has been for years.

Cons:

Processing for transactions isn't very clear and getting help on questions is challenging. Wouldn't be my first choice of companies to pick for processing funds.

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