Covetrus Impromed vs PetDesk: Which is best for you?

Good older program - needs to be upgraded to be more efficient and time sensitive for the fast pace of veterinary operations

No upgrades- never had customer service when there were issues - we could go days of it not working correctly in our clinic with no call backs

I like that we are able to view compliance reports directly in PetDesk, which actually makes it easier to view and use than our PMS does.

Another negative is that some settings can only be changed by PetDesk staff such as pushing a reminder at a certain time (appointment is on the schedule at 10am but you want the client there at 8am) or what types of appoinments get reminders.