Home

/

Veterinary Software

/

Covetrus Impromed vs Shepherd

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Covetrus Impromed vs Shepherd: Which is best for you?

Updated February 26, 2026
4.7 (87)
Starting Price
$5,000.00

one time

$299.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Appointment Scheduling
4.23
Prescription Processing
4.09
Billing & Invoicing
3.99
See All
Payment Processing
5.0
Live Chat
4.83
Appointment Scheduling
4.80
See All
Integrations
See All
WaitWell
WaitWell
Talkatoo
Talkatoo
Greenline
Greenline
See All
Pros / Cons
  • Good older program - needs to be upgraded to be more efficient and time sensitive for the fast pace of veterinary operations
  • No upgrades- never had customer service when there were issues - we could go days of it not working correctly in our clinic with no call backs
Read more
  • SOAPs are easily written, readible, and records are easily sent to referring DVMs which makes managing patients between doctors and practices very efficient.
  • Still having some issues with the transcription service--sometimes it won't fill in (just spin) and it always records the weight in kg even if the settings are set for lb.
Read more
Ease-of-Use
3.8/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
3.7/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
3.7/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad