BombBomb 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BombBomb

4.4

(131)

Pricing

Starting at $36.00 per month

About BombBomb

BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth.

BombBomb Screenshots

BombBomb Pricing and Plans

Starting price: $36.00 per month

Free Trial

Free Version

Core

$36.00

per user, per month

Plan includes:

Unlimited Video Messages
Browser extensions (Chrome & Edge)
Email integrations (Gmail & Outlook)
Quick video editing
Custom branding
Secure video hosting (SOC 2 Type II)
Viewer engagement analytics
AI agent chat & email support

Core + Copilot

$56.00

per user, per month

Plan includes:

Automated video workflows
Team assignments
Patented fallback video logic
Admin video review & approval flows
Send videos from your CRM (Outreach, Total Expert)
Team analytics dashboard
Premium onboarding
Live-agent chat support

Enterprise

Pricing available upon request

Plan includes:

SSO (SCIM / Okta)
SOC 2 Type II security & compliance
Role-based access controls
Custom-branded player pages
Enterprise-level analytics & reporting
Admin enablement & governance tools
Enterprise onboarding
Dedicated onboarding & success manager

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BombBomb Features

Popular features found in Employee Engagement
360 Degree Feedback
Benchmarking
Communication Management
Employee Recognition
Engagement Tracking
Gamification
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
More features of BombBomb
Activity Dashboard
Activity/News Feed
Activity Tracking
Alerts/Notifications
Audio Capture
Brand Overlay
Campaign Management
Chat/Messaging
Contact Management
Content Library
Content Management
CRM
Customer History
Customizable Branding
Customizable CTAs
Customizable Fields
Email Marketing
Event Triggered Actions
File Sharing
Image Library
Media Library
Mobile Access
Mobile Screen Support
Multi-Channel Communication
Multi-Channel Distribution
Multimedia Support
Personalization
Preview Functionality
Prioritization
Rapid Creation
Real-Time Notifications
Recording
Reporting & Statistics
ROI Tracking
Sales Onboarding & Training
Screen Capture
Screen Recording
Screen Sharing
Social Sharing
Template Management
Templates
Third-Party Integrations
Video Archiving
Video Capture
Video Creation
Video Editing
Video Management
Video Streaming
Video Support

BombBomb Integrations

Operations Hub

Zendesk Suite

Meta for Business

Realvolve

Lofty

Salesforce Marketing Cloud

See all 16 integrations

BombBomb User Reviews

Overall Rating

4.4

Ratings Breakdown

60%

29%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.3

Functionality

4.2

Jacob P.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed June 2023

Worth the 2nd Bomb!

In digital and email marketing, the ability to create a personal connection has become so important. Giving the sales team the ability to create personalized marketing at their fingertips has seen engagement skyrocket for the users who have adopted it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For us, the ability to integrate with our CRM and teach our sales team to use the tool effectively was so simple. You log into the CRM. Click the integration button. The Sales member logs in to BB to link their account and they can instantly add their BB videos to our email templates.

Cons:

I dont think Closed Captioning should be an add-on. all videos should offer that.

Reasons for choosing BombBomb

BombBomb had better integration with more technologies and platforms that we wanted to add to our tech-stack. It was easy to use and easy to teach our sales team how to use.

Douglas C.

Verified reviewer

Insurance

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed July 2022

Good Video Communication Software

It was a good fix for the pandemic. Sending personalized video messages to our clients. With face to face back, I just find it hard to use time and time again at the price point.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bombbomb integrated with the team quite nicely. There was an implementation team that trained our team twice and taught us the basics of using the platform. The BombBomb support is always really good as well with their BDR's reaching out periodically to check in. The mobile app is also quite good and has been used multiple times by the team.

Cons:

The reporting for video views is not always the best. Only when sending the video through the website is how you can track viewers. Other than that it only shows you views, but does not tell you who viewed it. This may be an issue if you team is looking for leads. The user experience I've heard from my team is also not that good making it challenging to use for some of my team.

Reasons for choosing BombBomb

We heard other companies in our industry use it so we thought it was the right option.

Josh H.

Verified reviewer

Construction

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed December 2024

Thieves. No refunds.

Paid for the year subscription. After a few months we decided it wasn’t a fit for us. They wouldn’t refund anything back to us. Stopped using it for 6 months. Then at the 1 year mark they auto renewed on my credit card. I immediately called them and said I didn’t want it. I told them to check the records, I haven’t heard this product in 6 months. They said “too bad” and wouldn’t refund the transaction. A struggling product has to steal to be successful. Terrible customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. Low resolution videos sent. Made us look pretty cheap to clients.

Cody B.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Powerful under the hood

The team at BombBomb is incredible. Really wonderful people there. Especially in sales and customer service. They all deserve a cold beer. I'd like the tool to have more functionality in email design, drag and drop, photo cropping, etc. I'd also like the app to include mass email tracking. But overall it's an effective tool for building relationships.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most beneficial tool in BombBomb for us is automations. Love the tracking features (opens, clicks, video views, click mapping). The gmail integration is super handy.

Cons:

Overall the UI could be a lot easier to navigate and use. The mobile app is geared around sending individual video emails. I would love if the app had tracking info for mass sends.

Reasons for choosing BombBomb

I had knowledge of the tool from previous experience.

Leslie K.

Verified reviewer

Cosmetics

2-10 employees

Used other for more than 2 years

Review source

Reviewed January 2020

BombBomb worked great

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This was easy to use. I loved the video function and links.

Cons:

I liked using this softward and didn't have any problems

Reasons for switching to BombBomb

The person who creates my emails switched. Plus, I like the video capabilities and the links.

Marcy H.

Verified reviewer

Real Estate

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed March 2024

Difficult to Use and Expensive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not much really. The video componant was easy to use.

Cons:

Too expensive for what we need it for. Difficult to keep lists updated.

Reasons for choosing BombBomb

at the time it seemed better for video content.

Rachel B.

Verified reviewer

Cosmetics

2-10 employees

Used other for less than 12 months

Review source

Reviewed January 2020

Nice Marketing Emails, lots of Limitations

Frustrating.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It gave me HTML emails, fancier than just sending plain text emails thru my email account.

Cons:

The edibility and customization or templates was so challenging and limited. Once an email template was created by my virtual assistant, I struggles to move content, or drag/drop without making the formatting of the email get "wonky" and messed up. Unlike other companies that have SIMPLE, drag/drop editable designs, I felt unless I knew html coding, I had little control of edit-ability once an email template was created.

Reasons for switching to BombBomb

My new virtual assistant uses VipeCloud - and I'm SO HAPPY with the switch.

Mohammad E.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

BombBomb is a must have for any salesperson!

BombBomb has been a crucial part of my client outreach business. I love being able to monitor the statistics on how many times my emails are opened and videos are watched!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How quick and easy it is to attach a video to an email

Cons:

I don’t know if it’s just my browser but it always opens a new window when I log in. It wasn’t always like that

Vendor Response

Hi Mohammad...thank you so much for taking time to review BombBomb! Your comment has been passed on to the product team.

Replied December 2024

Melissa O.

Verified reviewer

Real Estate

5001-10000 employees

Used weekly for less than 6 months

Review source

Reviewed June 2024

I'd be careful

not good.. wouldn't use them again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to send videos in emails.

Cons:

I bought the subscription but realized my camera was broken on my computer, I canceled my subscription within minutes and they still want to charge me a whole month. They said too bad, go buy another camera. So now I'm going to have to pay for a month subscription I can't use as well as a new camera or to fix my broken camera. I would have come back to them once I had my camera fixed...I won't be now and I will advise my fellow co workers not to use them. Hope you're happy with your $42 you lost a life long customer.

Josh C.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Rehumanizing Your Business

BombBomb's service has allowed us to keep in touch with our database of 3,000+ people, as well as increased our conversion rates for new leads. What's more, when we're able to put a face to the standard text, our open rates spike dramatically. To steal a phrase from the founder's book, BombBomb helps us "rehumanize our business."

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BombBomb makes personal, relational communication simple. Between their Prompt program (which provides us with monthly content for our general database) and their Gmail integration, there's not a part of our business that hasn't been improved in some way by BombBomb's communication solution. What's more, it's relatively easy to use for both our team (creating the videos) and our end-users (watching the videos on all kinds of devices with varying levels of internet/data connections).

Cons:

The UI for the BombBomb website is a little difficult to use. If you're just shooting a video and sending it off to your recipient, it's a piece of cake. Customizing emails or finding old videos, however, isn't as intuitive as I would have liked. The good news is that the BombBomb support staff is awesome, so you're never left out in the cold if you have an issue—it would just be better if we didn't have an issue to begin with.

Showing 1 - 10 of 131 Reviews

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