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800.com vs CallRail: Which is best for you?
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Features
- Having a dedicated business line with tracking, voicemail, and call analytics has helped me stay organized and never miss important calls from customers.
- The one thing I didn't like was that I entered a number that I wanted to use and when I typed it in, since that exact number was not available it abbreviated the number for me, but didn't notify me to either change the number or give me a heads up that the number was going to be altered a bit.
- I loved CallRail's simplicity. While it may not have all the bells and whistles of a major platform, it's simplicity allows it to be the perfect option for an entry level business needing a solid call platform.
- Teaching other team members and sharing account access has been a little difficult, also generating reports can be challenging.
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Recommendations
