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CTM vs JustCall

Updated February 9, 2026

CTM vs JustCall: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$79.00

per month

$29.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Recording
4.95
Call Logging
4.86
Call Tracking
4.83
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Call Recording
4.48
Mobile Access
4.44
Call Monitoring
4.40
See All
Integrations
Acquisio
Acquisio
Salesforce Sales Cloud
Salesforce Sales Cloud
Stripe
Stripe
See All
ActiveCampaign
ActiveCampaign
Pipedream
Pipedream
Pipedrive
Pipedrive
See All
Pros / Cons
  • The depth of features, integrations, and customization makes it a long-term solution rather than a short-term tool, and it’s become a core part of tracking and optimizing performance.
  • CTM unfortunately has the capacity to be buggy, and often times there's limited resources to help (unless you pay for an additional support package).
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  • We find the transfer feature to be quite helpful, along with shared phone numbers and text (SMS) inboxes.
  • The support team’s explanation was convoluted at best — citing a mix of free trial credit usage, unclear billing practices, and a requirement to maintain a minimum account balance, even just to access the bundled minutes.
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Ease-of-Use
Highest performing feature
in the comparison
4.4/ 5
4.3/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4.1/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad