1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Call Recording Software

/

CTM vs RingEX

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated February 15, 2026

CTM vs RingEX: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 products
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$79.00

per month

$30.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Recording
4.95
Call Logging
4.86
Call Tracking
4.83
See All
Multi-Channel Communication
5.0
Call Logging
4.80
File Transfer
4.71
See All
Integrations
Acquisio
Acquisio
Salesforce Sales Cloud
Salesforce Sales Cloud
Stripe
Stripe
See All
Microsoft Outlook
Microsoft Outlook
Okta
Okta
ServiceNow
ServiceNow
See All
Pros / Cons
  • The depth of features, integrations, and customization makes it a long-term solution rather than a short-term tool, and it’s become a core part of tracking and optimizing performance.
  • CTM unfortunately has the capacity to be buggy, and often times there's limited resources to help (unless you pay for an additional support package).
Read more
  • It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved.
  • The voice to text transcriptions of voicemails sent to my email were not always accurate and led to some misunderstandings with clients.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.4/ 5
4.2/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.1/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2024
Advisor
  Recommendations
N/A
29 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad